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Tim Hortons Reviews

372 Reviews
3.2
372 Reviews
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Tim Hortons Chairman and Interim CEO Paul D. House
Paul D. House
97 Ratings
  1. 1 person found this helpful  

    Current Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member in Rochester, NY
    Current Employee - Team Member in Rochester, NY

    I have been working at Tim Hortons part-time (more than 5 years)

    Pros

    It's a good place to have your first job, its not too demanding and the people that work there are wonderful. Their first priority is the customer no matter what. They will do anything to make the company happy. It's an easy to learn job. Scheduling is very flexible, and they are very good with giving you time off.

    Cons

    It can get stressful, mainly during the morning shift. This is when it becomes difficult because (at least at my location) my managers are so concerned with the drive-thru times, they lack in hospitality. It is also difficult for the rest of the employees when our managers are constantly yelling about the time, I think it makes us less efficient.

    Advice to ManagementAdvice

    I think they need to worry more about the needs of the employees and how they are treated. Customers are important but without your employees you can't serve the customers.

    Recommends
    Positive Outlook
    No opinion of CEO

Tim Hortons Interviews

Updated Oct 21, 2014
Updated Oct 21, 2014

Interview Experience

Interview Experience

71%
23%
4%

Getting an Interview

Getting an Interview

58%
29%
6%

Interview Difficulty

1.9
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Overnight Baking Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person – interviewed at Tim Hortons.

    Interview Details

    The interview was scheduled at 2pm, I arrived early and waited as the owner finished interviewing someone else. It sounded like she got the job. The owner asked my name and told me that she had two other interviews to do before me, I'd arrived early, but not THAT early! The interview was more her telling me about the job and hours than an actual interview.

    Interview Questions
    • That there were no actual questions, other that when I would be available to start.   Answer Question
    Negotiation Details
    No negotiation. Min wage
    Accepted Offer
    Easy Interview

Tim Hortons Awards & Accolades

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Additional Info

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Website www.timhortons.com
Headquarters Oakville, Canada
Size 500 to 999 Employees
Founded Unknown
Type Company - Public (THI)
Industry Restaurants, Bars & Food Services
Revenue $100 to $500 million (USD) per year
Competitors Starbucks, Dunkin, MTY

Perhaps the reason Canadians are so pleasant is because they get to start their day with crullers and coffee from this company. Canada's leading quick-service restaurant brand, Tim Hortons operates a chain of more than 3,700 coffee and donut shops across the country and in several US states. The eateries' menu features a variety of coffees and cappuccino, along with donuts, Dutchies, bagels, and other baked goods. In addition, Tim Hortons serves a lunch menu of soup, sandwiches, and chili. The chain includes freestanding as well as kiosk and mall-based units; all but about... More

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