Time Warner Cable

  www.timewarnercable.com
  www.timewarnercable.com
Work in HR? Unlock Free Profile

Time Warner Cable Photos

Time Warner Cable Reviews

1,254 Reviews
3.1
1,254 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Time Warner Cable Chairman & CEO Robert D. Marcus
Robert D. Marcus
101 Ratings
  1.  

    Great people and excellent benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Time Warner Cable full-time for more than 3 years

    Pros

    Excellent benefits/perks
    Friendly and talented people
    Innovative

    Cons

    Some departments are not as flexible or have as much of a work/life balance as others.
    Going through an aquisition with Comcast; uncertain future.
    Some departments only look for outside candidates vs. coaching and promoting their internal teams.
    Some areas such as technology cannot compete with salaries at other companies.

    Advice to ManagementAdvice

    Show more appreciation and give more flexibility for customer service and call center/front line employees as they are the backbone of the business.

    Recommends
    Positive Outlook
    Approves of CEO

Time Warner Cable Interviews

Updated Sep 8, 2014
Updated Sep 8, 2014

Interview Experience

Interview Experience

65%
20%
14%

Getting an Interview

Getting an Interview

66%
10%
7%

Interview Difficulty

2.7
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeks - interviewed at Time Warner Cable.

    Interview Details

    Apply online-answer questions, phone assesment, and upload resume. A recruter calls and talks about the position and to see if you are still interested. The recruter then sets up a day and time to go in for an interview. Then you interview with a manager. If you are given the job you must then complete an online questionnaire and get a drug test within 48 hours.

    Interview Questions
    Negotiation Details
    No negotiation
    Accepted Offer
    Positive Experience
    Easy Interview

Time Warner Cable Awards & Accolades

Something missing? Add an award
25 Noteworthy Companies, DiversityInc, 2012
America's Top Corporations for Multicultural Business Opportunities, DiversityBusiness.com, 2012
Show More

Additional Info

Edit Profile
Website www.timewarnercable.com
Headquarters New York, NY
Size 5000+ Employees
Founded 2003
Type Company - Public (TWC)
Industry Telecommunications
Revenue $10+ billion (USD) per year
Competitors AT&T, Comcast, DISH

Time Warner Cable (TWC) makes coaxial quiver. The company is the #2 US cable company, after Comcast, with operations in 28 states. Its core service areas are located in New York, Ohio, Texas, the Carolinas, and southern California. TWC has about 14 million mostly residential basic cable subscribers. The company provides broadband Internet access to about 9 million consumer and commercial customers primarily through ISP brand Road Runner. It offers VoIP digital phone service to about 4 million customers in conjunction with Sprint Nextel. TWC also provides mobile broadband... More

Worked for Time Warner Cable? Contribute to the Community!