Tom James Company

Tom James Company – Why Work For Us?

Careers at Tom James Company

The Tom James Company is the world’s largest manufacturer and retailer of custom-made, high-end business apparel.

In business since 1966, Tom James serves more than 300,000 clients through its 100+ offices, worldwide.

Our highly-trained, energetic and motivated Tom James Sales Professionals meet their clients in their offices or homes. They provide wardrobe consultation and offer vast selections, and customized styling with some of the world’s finest business and casual clothing.

Do YOU have what it takes?

At Tom James, we do not hire people just to see if they can make it. We only hire those we believe can and will do well in our company. Tom James looks for people who are...


Tom James posts all currently available career openings on the following boards. Please visit these sites for a list of locations looking for their next top performer.


We build people.

At Tom James, we believe strongly that we cannot build a business; rather, we build people and people build the business.

If a business helps enough people get what they want, the business will ultimately get what it wants.

We believe that a principle-driven business is a better environment for personal growth than a product-driven business.

We believe in excellence and make it a habit.

Tom James believes in recognizing its people for superior performance.

Twice a year, we hold a week-long International Meeting where sales people gather to be trained on new products and to connect with Sales Professionals from across the world.

At both the January and July International Meetings, top performers are recognized at the Tom James annual awards banquet.

Tom James awards top performers with luxurious trips for their sales excellence. Since these are awarded based on the sales growth, many people achieve these trips in the first or second year of their employment!

undefinedGroup Health Coverage - Group health coverage is available for you and your family. You may choose from a high or low plan.

Basic Life Coverage or European Equivalent - Tom James provides a $20,000 base life insurance policy at no cost to the employee.

Long-Term Disability - This coverage pays a benefit to you in the event you are unable to work for more than 90 days due to accident or personal illness. The benefit is 60% of your base pay. Tom James will pay 50% of the cost of LTD coverage.

Short-Term Disability - When you purchase Long-Term Disability, Tom James gives you Short-Term Disability. This benefit offers coverage in the event you are unable to work due to an accident or personal illness beginning on day 31. The benefit covers you until day 90 and is 60% of your base pay.

Accidental Coverage - This 24-hour coverage insures against accidents that occur anywhere in the world, on or off the job.

Voluntary Group Life - Varies by age group and amount of coverage. This coverage is available for yourself, your spouse and your children.

Cancer and Intensive Care - Premiums vary depending on level of benefit, type of plan and plan options.

Long-Term Nursing Care - Long-Term care insurance provides a monthly benefit to covered individuals who are unable to perform standard activities of daily living without assistance because of injury, illness or advanced age.

401(K) Plan (USA) or Company Pension (EUROPE) - The Tom James 401(K) Plan/Company Pension is a systematic way of saving and earning investment income with attractive features not found in most other save and investment methods. It helps you plan effectively for a financially secure retirement.

Employees age 18 or older who work 500 or more hours in a six-month period are eligible to enroll. Enrollment dates are January 1st and July 1st.

Flex Plan - The Flex Benefits Plan allows the employee to pay for certain our-of-pocket medical expenses, day care expenses and insurance premiums with pre-tax income, saving a portion of the cost of these expenses.

Dental* - You may choose between an HMO and a PPO. Within the PPO, a choice of high or low is available for you and your family. The PPO high plan includes child orthodontia. The HMO plan includes child orthodontia and adult orthodontia.

*Dental is available in USA only. Other benefits may be available in Europe only.

Tom James Company Reviews

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82 Reviews
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Sergio Casalena
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  1. 3 people found this helpful  

    In 1995 I came to Tom James to buy a suit. I bought a great suit and got a 20 year career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Leader
    Current Employee - Sales Leader

    I have been working at Tom James Company full-time (more than 10 years)


    I love working at Tom James! I have been blessed beyond what I would have ever imagined when I started. I came to Tom James in in 1995 at the age of 23, I was mentored by some of the wisest men I have ever met. I had the opportunity to meet with our division leader, president and CEO as much as I needed to. These leaders helps me uncover my goals both personally and professionally.

    I bought in early to the opportunity. When I had been at Tom James for 18 months I was allowed to open my own store. For 18 years I have hired and trained other sales professionals. Because of their success in selling I have made over 1 million dollars in leadership pay alone. My cumulative earnings have now surpassed 2.5 million dollars over 20 years. Having met many business owners over the years I have met very few people who could earn what I have earned and made no capital investment in their business. My investment was in time and energy alone.

    I also subscribed to the stock. It has been an amazing investment. Having contributed to 401k and other outside investments over the last 20 years it has far surpassed anything else I have participated in. My stock is currently worth over 1 million dollars also. Last year my dividend was 15,000 dollars.

    While the compensation has been extraordinary, it's not even the biggest benefit. I was raised by a single mom in very poor economic circumstances. Having worked alongside the principled leaders in our company I have been mentored on how to be a better business person, husband and father. Without the mentors that I had at Tom James I am scared to think where my life would be today.

    Forbes magazine published an article in the December 1997 issue about our founder Mr. Spencer Hays. That month Forbes profiled companies with a share the wealth philosophy. Tom James was one of the featured companies profiled by Forbes because of the generosity of Mr. Hays. The unlimited opportunity, the ability to earn stock, the chance to be promoted based on merit alone, profit sharing, etc... Have all been true In my tenure. As I have seen my college friends and contemporaries move from job to job I have stayed where I was planted. And I have been richly rewarded for it.


    It's disheartening to read about some people's experiences with Tom James. My experience was so much different that what has been described by a few people who left. I take the responsibility of helping people that are hired by Tom James to achieve success quickly. And to some degree the reviews of people who didn't achieve success at Tom James is a charge on me and all leaders in Tom James. I would love it if no one ever left. I would love it if everyone archived their personal and professional goals while they are here. I am thankful for forums like this as it will ultimately help us become a better company.

     It hasn't always been easy. And yes at times I have considered leaving Tom James. Over the years we have experienced some growing pains. We have tried many different approaches to hiring and training. Some of them got great results and some didn't. Some people were hired and were not given the best circumstances. While others had leaders that didn't pour into them what my leaders poured into me. For new partners to achieve success their must be 100 percent accountability by both leaders and salespeople.

    Currently the training program is as good as we have ever had. And we are greeting better results with our new partners now that when I as new.

    Advice to ManagementAdvice

    I would love to see us have more input from sales people on product decisions. A committee of salespeople who had input on product selection would be helpful.

    Positive Outlook
    Approves of CEO

Tom James Company Interviews

Updated Nov 2, 2014
Updated Nov 2, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Sales Representative Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    2 phone interviews with headquarters so far mainly conversational based 3rd interview was with hiring manager at the city and much more of a formal interview just be prepared to ask questions -- going to the city for a final interview currently

    Interview Questions
    • biggest weakness and a time you've had to overcome something   Answer Question
    No Offer

Tom James Company Awards & Accolades

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Additional Info

Headquarters Franklin, TN
Size 1000 to 5000 Employees
Founded 1966
Type Company - Private
Industry Retail
Revenue $100 to $500 million (USD) per year

Tom James is the world’s largest manufacturer and retailer of custom clothing, and the engine behind some of the world’s most established tailored clothing brands. We offer unparalleled value to those with an eye for quality.

Our business model is based on a simple mantra: “We come to you with fine clothing.” We spend more time developing relationships with our customers... More

Mission: We build people, and people build our business. We provide a complete wardrobe solution to our successful clientele, but we grow by developing highly skilled people who... More

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