Total Quality Logistics – Why Work For Us?

TQL is a national leader in truckload transportation logistics, part of a $350 billion dollar industry. It is a huge market that is critical to economic growth.

TQL arranges transportation for thousands of different types of commodities every day including fresh fruits and vegetables, packaged foods and beverages, machinery and equipment, and much more. Our 2,000+ member workforce identifies the right trucks for particular freight loads, negotiates rates between shippers and carriers, and ensures on-time delivery.

TQL is now the second largest freight brokerage in the nation. To continue to attack and capture this market, we are looking for the best of the best – disciplined and dedicated individuals who will help extend the trademark TQL energy and excitement across the country.

TQL is a workplace full of positive energy and passionate professionals. Transportation logistics is a fast-paced, constantly changing industry and the people who do this job are highly driven and intensely focused at finding success in any situation – for their customers, themselves, and their teammates.

We unwind and refocus by celebrating the people and the culture that we have created at TQL every chance we get -- in big and small ways. We host lots of parties and after-hours events from rooftop patio parties to 3 on 3 basketball tournaments. Many of the offices participate in intramural or recreational sports teams. And through our TQL Cares program, employees volunteer in the community together. Strong teams are built by strong relationships both inside and outside of the office.

The biggest benefit of working at TQL is the unlimited opportunities. You are, in many ways, running your own small business at TQL using the industry-leading tools, technology, and training that TQL provides. If you are successful, there are no limits to your earning potential, and leaders are quickly identified and recognized – more than 90% of our current sales management team has been promoted from within.

Other benefits include:

  • paid vacations and holidays,
  • medical and dental insurance,
  • a 401(k) plan with employer match,
  • short and long-term disability insurance,
  • health and wellness initiatives,
  • quality tuition assistance programs, and
  • a state-of-the-art logistics and sales training program. 

At TQL, we are committed to helping our employees excel in their careers. We know that by enhancing their knowledge and skills, we gain a competitive advantage in our marketplace.

Training and Education

TQL makes a considerable investment in training and education, including:

  • Quality tuition assistance program
  • Staff of full-time professional trainers
  • Custom-built, on-site training facility
  • Continual access to training materials, handbooks, and videos

Professional Development

You are not expected to start at TQL will all of the skills and knowledge necessary to succeed in our industry. TQL has developed an unparalleled training program to help you transition into our organization. Our training is comprised of logistics and sales-focused education.  You will participate in a combination of classroom instruction and hands-on practical application, while being paid a competitive full-time salary.

TQL employees enjoy continuing education opportunities through our quality tuition reimbursement program, our on-site training facilities, and our e-learning center.

High potential employees are quickly identified and groomed to take on future leadership opportunities through the company’s Leadership Development Program. The program provides a wealth of resources such as skill specific training courses, technology classes, and a personal development plan that involves regular progress meetings with key company management. 

Our customers and carriers come from a diverse spectrum. We can only be relatable if we also draw from a diverse spectrum. Every employee has unique strengths, perspectives, and experiences, which positively impact our business. Diversity is essential.

TQL is an Equal Opportunity/Affirmative Action Employer and participates in the E-Verify Employment Verification program.  If you are unable to apply online due to a disability, contact TQL Human Resources at (513) 831-2600 X 2429.

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Total Quality Logistics Founder, CEO, and President Kenneth Oaks
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    Pretty see-through, you are worth what you are worth. There is very little political game. You either make your numbers or you do not. On a side note, if you put forth the effort, you will be given every chance to succeed. On a personal level, TQL, as a company, has made the enhancement of the individual a core element of its culture. From organized community outreach, to the state of the art gym at headquarters, to the numerous after work functions, TQL is all about bettering individuals and the team.


    Work life balance. Due to the nature of the job, vacations don't really exist. You are still on call, never off duty.

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    Sales Interview

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    I applied through college or university. The process took 3 days. I interviewed at Total Quality Logistics.


    It started with a tour of the facilities lead by the recruiter who brought me in for the interview. They show you everything, talk about the culture, and basically give you an overview of the position. I then sat with an employee who held the full time version of this position and watched them complete everyday tasks. This was followed by a simple computer test of basic logistic questions (states, time zones, etc.) that took about 10 minutes. This was followed by an interview with the manager of the office. It was surprisingly the hardest interview I've experienced as he intentionally put me on the spot by asking hard questions and calling me out for certain things. Definitely prepared me for future interviews.

    Interview Questions

    • What if I told you that you were not good enough for this position?   2 Answers

Total Quality Logistics Awards & Accolades

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Top 25 Companies for Career Opportunities , Glassdoor, 2012
America's Top Workplaces , Top Workplaces, 2012
Hire Power Awards , Inc., 2012
Top 25 Best Service Companies to Sell for Now , Selling Power Magazine, 2012
Best Places to Work in Indiana (Large) , Best Companies Group, 2012
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Additional Info

Headquarters Cincinnati, OH
Size 1000 to 5000 Employees
Founded 1997
Type Company - Private
Industry Transportation & Logistics
Revenue $1 to $2 billion (USD) per year

Total Quality Logistics (TQL) is the second largest freight brokerage firm in the nation, with more than $2 billion in annual sales and 3,000 employees nationwide. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. The company’s insistence on straightforward communications and 24/7/365 operations ... More

Mission: To exceed the customer's expectations at all times and handle their transportation requirements from the moment of pickup until delivery, 24 hours a day, 7 days a week, 365 days a year.

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