Towers Watson – Why Work For Us?

At Towers Watson, we are more than individuals. We are a community focused on helping our colleagues and clients thrive and succeed. Towers Watson is a leading global professional services company that helps organizations improve performance through effective people, risk and financial management. With 16,000 associates around the world, we offer consulting, technology and solutions in the areas of benefits, talent management, rewards, and risk and capital management.

Our focus is on giving clients the clarity to make the right decisions and take the right actions.  And our approach is grounded in perspective — the kind that comes from our deep experience working on a wide range of issues. But more important, our perspective begins at eye level — with a clear understanding of a client’s organization, the way they work, their goals and challenges. By connecting the big picture, we help a client achieve real-world results.



Hear from Towers Watson associates regarding our culture and why they love working here.



Learn How Towers Watson Defines Leadershipundefined

At Towers Watson, we are a team with a passion for working together to deliver great solutions for our clients. And that means we don’t just go to work every day. We go beyond.

Our People   

Towers Watson’s core asset is its people. That's what makes working at Towers Watson so special. We believe that work is more than a place you go every day. It should be a place of exploration, creativity, professional growth and interpersonal relationships. It's about being inspired and motivated to achieve extraordinary things. We want our people to take pride in their work. After all, it's the diverse talents, skills, knowledge, experience and passion of our people that make us who we are.


Our Workplace

At Towers Watson, we have efforts underway to better utilize our office space, keep pace with the evolving needs of our associates and clients, and complement the way our associates work today and will work in the future. At a high level, this includes alternative work arrangements for some associates and more flexible, open seating plans to match how people are currently working in and using the space.

Learning and Development

As a Towers Watson associate, you’ll work side by side with colleagues who are recognized industry thought leaders to help tackle the challenges of some of the world’s best-known organizations. And if you would like to continue your formal studies, we offer tuition assistance and support participation in certification programs sponsored by professional associations.

Total Rewards

Our pay-for-performance culture rewards employees whose efforts on the job contribute to the success of the organization. And our market-aligned benefits provide associates with essential coverage, while allowing for individual choices where appropriate.


Towers Watson is an exciting place to launch your career. The world’s largest multinational corporations look to our talent to help them tackle their most pressing business issues. You’ll have an opportunity to go beyond at Towers Watson.

Going beyond in the business world means different things to different people. Some people count the challenges they've tackled, or the high-profile projects they've led. For others, it's about the best team they can build or the most innovative intellectual capital they can create.

Ultimately, it means making a contribution — to your company, to your professional field, to your coworkers — by making the best use of your talents. The good news? There has never been a better time to think big about the kind of impact you'd like to make at Towers Watson.

Towers Watson recruits at universities all over the world. Though our events vary, you can generally find us hosting career fairs, information sessions, classroom discussions, on-campus interviews and more.

If Towers Watson is not coming to your university, we’re looking forward to connecting with you virtually. You can explore our career opportunities – and apply – through our site or your university’s career center. Additionally, we offer a series of global webinars throughout the recruiting season for you to learn more about our organization.



Explore Endless Opportunities

If you’re looking for opportunities that challenge you to make an impact in today’s changing business environment, consider Towers Watson. After all, we help the world’s largest multinational corporations tackle their most pressing business issues which makes this a great place to learn and grow.

Our Business Segments include:



Having an enterprise-wide strategy for managing employee benefits gives our clients a competitive edge in attracting and retaining top talent. Search career opportunities in our Benefits business.

  • View a presentation from our Retirement consultants
  • View a presentation from our Health & Group Benefits consultants



undefinedRisk and Financial Services

Companies struggling to improve business performance increasingly look to risk management to support broader financial objectives. Search career opportunities in our Risk and Financial Services business.


Talent and Rewards

Towers Watson helps clients develop strategies and programs that drive higher levels of employee engagement and performance on the job. Search career opportunities in our Talent and Rewards business.

Exchange Solutions


Towers Watson’s Exchange Solution segment features Extend Health, which provides health benefits management services in the United States, including the nation’s largest private Medicare exchange. Redefining how employers offer and deliver retiree health benefits, Extend Health offers a proven infrastructure and scalable exchange that allows employers to transition their Medicare-eligible retirees from defined benefit group health plans to defined contribution individual health plans. Search career opportunities in our Exchange Solutions business.


And our Technology abilities across our businesses are second to none:

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At Towers Watson, we believe we can fuel our innovation and growth – and strengthen our culture – by providing ample opportunities for associates with diverse opinions and experiences to come together and work toward new solutions. We are committed to developing a diverse workforce and creating an inclusive, empowering environment for all associates – and our recruitment, retention and employee development programs are designed to reflect our commitment.

To help us achieve our diversity and inclusion vision, we have councils at both global and regional levels, with council members around the world leading our efforts. Additionally, we have Associate Resource Communities. These are communities supported by Towers Watson that engage our talent and connect us to each other, our clients and the communities in which we work and live. We have a diverse workforce and retaining, developing and engaging all of our talent is important. Our goal is to have a variety of ongoing activities and programs to enhance our associate experience. Our Associate Resource Communities will help us reach this goal by building understanding of the concerns and issues of colleagues across the different segments of our workforce.

Currently, we have three active Associate Resource Communities:

  • Women and Supporters – These communities focus on some of the specific needs of our female associates, including an emphasis on developing more women leaders, mentoring and connecting with clients. Our goal is to leverage the difference between women and men's leadership style to maximize our business results.
  • Out@Towers Watson – This community’s mission is to promote a supportive, respectful and inclusive working environment for lesbian, gay, bisexual and transgender associates and allies (LGBTA). 
  • Multicultural - These focuses on some of the specific needs of our multicultural associates, including an emphasis on learning about differences in race, ethnicity, religion, language and culture. We want to leverage the differences among our diverse cultural groups to maximize our business results.​              

Please note that Towers Watson does not take a position on external political issues. We seek to promote a supportive, respectful and inclusive working environment for all associates.

It is important for companies around the world to define their involvement and support for environmental initiatives and local communities. At Towers Watson, we focus our efforts on organizations whose mission is dedicated to health and wellness and to education. These sectors were chosen as focus areas because they are closely aligned with our mission and vision. The following are some highlights of initiatives from our offices around the world and stories about how associates are getting involved in charitable giving, volunteering, pro bono work and sustainability.

This is a story from the UK HR Team, EMEA

In September 2013, A group of 20 UK HR and Internal Communications associates volunteered for the day at the Orpheus Centre, a charity for young disabled adults based in Godstone, Surrey.  We were lucky to have good weather and spent a hard day weeding, bush cutting, digging and generally improving the gardens for the students.  We also planted a great collection of flowers, plants and bulbs, which were purchased from the proceeds of a cake sale and donations.  We were treated to a quick performance by one of the students during lunch, so it was great to see the centre in action and understand how it helps their students to develop life skills and confidence through performing arts.  There were lots of aches and pains the next day, but it was well worth it when we received an email thanking us for our hard work and saying how impressed they were with the amount of work we got done!

This is a story by Karen Clifford, HR Director, Southeast Asia and India.

In October, I visited Cambodia in Southeast Asia to take part in a volunteer program with the Tabitha Foundation, a sustainable non-profit organization helping the poorest people in Cambodia. Here’s my story…

The Tabitha Foundation – Their Work…

The Tabitha Foundation helps local people through programs that focus on personal and financial development.

The organization’s philosophy is themed around self-help, designed to promote self-sufficiency and dignity through savings, counselling and goal-setting programs. Families typically “graduate” from Tabitha support after six years of tutorial, after which they should have food for their families, shelter and a source of income.

Volunteer work is paramount in supporting the local people to reach self-sufficiency and also demonstrates that people outside of Cambodia are aware of these local conditions.

I have been involved with this program for the past four years and have traveled to Cambodia three times with a group of ex-colleagues and friends, and here’s just some of what we’ve achieved: built 92 houses, erected 150 drinking wells and donated hundreds of piglets to villagers


Anne Bodnar and Liz Malloy represented Towers Watson at the Save the Children’s Annual Breakfast Briefing event in New York City

Millennium Development Goals


In 2000, over 180 nations made a promise to free people from extreme poverty, hunger and disease. This pledge resulted in the creation of the Millennium Development Goals, an ambitious plan under the sponsorship of the United Nations to achieve measureable improvements in health, education, gender equality and environmental sustainability by 2015.

Save the Children has been an active participant in these efforts and we were fortunate to represent Towers Watson at Save the Children’s Annual Breakfast Briefing event, held recently in New York City.

The theme for the briefing was: A Focus on Health and Education and looked at the charity's support of the Millennium Development Goals.


Old Pheasantry Cleanup

In July, a group of almost 50 Risk Consulting and Software (RCS) associates volunteered at the Old Pheasantry, near Reigate in Surrey. The group included associates of various levels from four offices (Epsom, Leadenhall, Holborn and Reigate) and three teams (PC, Life and Software).  The Old Pheasantry is a turn of the century mock Tudor house with an estate of three acres, used frequently by special needs and disadvantaged children from local communities for short breaks. The site is managed and maintained by Land and City Families Trust.

The RCS volunteers were tasked with tidying up the large garden and painting the interior walls of the house, so that the venue was generally more welcoming for the visiting children and their social carers! The job included, amongst many other things, cutting down overgrown bushes and trees (including a tree that had fallen over the night before), clearing the playground area, weeding, painting the summer house and general maintenance of the patio area. From the outset, the RCS volunteers worked enthusiastically and as the day progressed, the state of the grounds improved significantly. Even when the heavens opened and we were treated to the true delights of a typical British summer, the team continued working (often with an umbrella in one hand and a garden tool of some form in the other).

The volunteers were awarded certificates prepared by Reigate and Banstead Volunteer Centre and the day finished with a BBQ (unfortunately a very rainy one!). The hard work and donations of the RCS team were very much appreciated by the caretaker of the Old Pheasantry.

Who employs actuaries?

What types of organizations employ actuaries, and who are these companies? Here's the breakdown of the active membership of the Casualty Actuarial Society and the Society of Actuaries.


Towers Watson Reviews

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Towers Watson CEO John Haley
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    I worked at Towers Watson (Less than a year)


    Many opportunities and flexibility... for growth and development. The company offer a variety of in-house, self training, self pacing and external training where possible.


    Some areas slow to get promoted. The consulting areas are more open for promotions. Lower levels that not mentored will lingered in that position for years with no promotion but the work level will change.

    Advice to Management

    If given the opportunity, it can happen if that is your desire and you have someone to bridge you and guide you alone the way. Preparing the next generation is key to the healthy growth and brand of the company.

Towers Watson Interviews

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    Customer Service Representative Interview

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    I applied through a staffing agency. The process took 4 days. I interviewed at Towers Watson.


    All CSRs are initially brought in by a temporary agency then determined for Employment status based on performance. The initial interview is done with usually two Team leaders or a team leader and a manager. They make it a comfortable experience.

    Interview Questions

Towers Watson Awards & Accolades

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World's Most Admired Companies , Fortune, 2014
3rd Party Administrator of the Year , Professional Pensions UK, 2014
Best Places to Work for LGBT Equality , Human Rights Campaign’s (HRC) Corporate Equality Index, 2015
World's Most Admired Companies , Fortune, 2015
World's Most Admired Companies , Fortune, 2012
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Additional Info

Headquarters New York, NY
Size 5000+ Employees
Founded 1865
Type Company - Public (TW)
Industry Business Services
Revenue $2 to $5 billion (USD) per year
Competitors Aon Hewitt, Mercer, Deloitte

At Towers Watson, we are more than individuals. We are a community focused on helping our colleagues and clients thrive and succeed. Towers Watson is a leading global professional services company that helps organizations improve performance through effective people, risk and financial management. With 16,000 associates around the world, we offer consulting, technology and solutions in the areas of benefits, talent management, rewards, and risk and capital management.

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