Transcom WorldWide Reviews

2.7
85 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Johan Eriksson
12 Ratings
  • Helpful (1)

    Fast-paced work environment that helped build my contact center career...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager
    Former Employee - Operations Manager

    I worked at Transcom WorldWide full-time (more than 8 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    People and the Culture...my second home for the past nine years and despite some challenges and ineffective leaders who came in and left, the organization continues to strive to improve the welfare of the employees

    Cons

    Lack of additional employee benefits particular to management positions and training for total development from staff level all the way to the management level

    Advice to Management

    More training focused on effective leadership and management skills; proper on-boarding for employees promoted within to equip them with better understanding and knowledge of their new role; retirement and loyalty packages for those whose tenure has reached 5 years and above

Transcom WorldWide Interviews

Updated Jan 19, 2015

Interview Experience

Interview Experience

62%
37%
0%

Getting an Interview

Getting an Interview

51%
45%
3%

Interview Difficulty

2.1
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Service Representative AT HOME PROFESSIONAL Interview

    Accepted Offer
    Easy Interview
    Accepted Offer
    Easy Interview

    Application

    I applied online – interviewed at Transcom WorldWide.

    Interview

    I applied online 3 days ago. Received a Email for a Invite for a schedule interview. Did my appointment.
    The Interview was really simple. She would ask me about my past work experiences. Where I see myself going & how I heard about them.
    After that she said she'll look into it & to make sure to check my email for a responses.

    Hopefully I get it, Let's Hope! ;)

    Interview Questions

Transcom WorldWide Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add an award

Additional Info

Unlock Profile
Website www.transcom.com
Headquarters Howald, Luxembourg
Size 1000 to 5000 Employees
Founded Unknown
Type Company - Public (TWW-SDB-A.ST)
Industry Accounting & Legal
Revenue $500 million to $1 billion (USD) per year
Competitors TeleTech, Convergys, Sitel

Transcom WorldWide looks to offer a transcendent array of business process outsourcing (BPO) services to customers around the world. The company, which has more than 75 offices spread across over two dozen countries (mainly in Europe), provides a variety of services including customer relationship management and telemarketing, interactive voice response, consulting, account collections, and legal services. Transcom's global roster of clients has included AIG, BNP Paribas, IBM, Eli Lilly, and Shell. One client, Tele2, accounted for about 25% of sales in 2008. Swedish... More

Work at Transcom WorldWide? Share Your Experiences

Transcom WorldWide

 
Click to Rate
or