True Homes, USA Reviews

9 Reviews
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Mark Boyce & Dan Horner
3 Ratings
  • Helpful (1)

    Great income Potential, Very big job! Sincere culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - True Advisor in Charlotte, NC
    Former Employee - True Advisor in Charlotte, NC

    I worked at True Homes, USA full-time (More than 3 years)

    Positive Outlook
    Positive Outlook


    Leadership has good hearts, overall good people, Dan Horner (one of the owners) is so passionate, edgy, yet eloquent. True Homes is Innovative, customer-centric, genuine camaraderie, values Realtors, and will promote from within without a doubt. Six figure income is a given if you work your plan the way you are trained to do so. Quick to adjust and make changes. Great quality semi-custom builder.


    Training, if you do not have new home sales experience, will not equip you for success.. You will learn, but it will be the hard, overwhelming, stressful, long way. A fairly new company so there are some glitches to work through, some kinks to work out while understandable it can be extremely frustrating. The person in the True Advisor/Partner role must wear many hats, work-life balance is virtually impossible to accomplish. Regional partners are slammed leaving little time for support/direction. Sometimes they are not responsive to the needs of the front line aka as the on-site agents which can be perceived as not caring. It can feel as if you are on an island by yourself at times.

    Advice to Management

    Regional Managers: Take a step back and think about how you can achieve more by sowing into your team. If results are important you may want to take a personal interest in your sales team because like it or not, personal is directly related to professional and if you appear to care it goes a long way. It creates trust, fosters loyalty and increases retention. Check the temperature of the sales people understand their "why's" it will help you to motivate them when you need to get the most out of them. . Ask how you can help them be more successful and take action on some of the feedback given. It is a highly stressful position, keep morale up by keeping promises that are made. Even if the intention is not ill in nature, when commitments, and rewards are offered based on results, and the results are met / exceeded you cant renege or simply ignore what you put out there. After a while the team becomes numb to the empty promises. It really is the little things that go along way. Treat your front line, the way you treat your Realtor partners, and clients and revenues will increase exponentially. Dan, survey the team confidentially just as the customers are surveyed. Let them have a voice too. Not to throw anyone under the bus but for the sake of improvement. You may be surprised at what you learn, how easily concerns can be remedied and how True can improve and grow from the inside out.

True Homes, USA Interviews

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Interview Experience


Getting an Interview

Getting an Interview


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Interview Difficulty



  1. Helpful (2)  

    True Advisor Interview

    Anonymous Interview Candidate in Charlotte, NC
    Accepted Offer
    Positive Experience
    Difficult Interview
    Accepted Offer
    Positive Experience
    Difficult Interview


    I applied through an employee referral. The process took 2 weeksinterviewed at True Homes, USA (Charlotte, NC).


    When I applied it was a phone interview, a face to face, then I was transferred to a third party recruiter, then after testing I met with the V.P. and Dan Horne r, one of the owners. It was about a two week process from start to finish.

    Interview Questions

    • Tell me about a time where you failed? What are your strengths, weaknesses? Tell me about a time you set out to achieve a goal and succeeded? Give me an example of how you overcame an objection. Situational type of questions.   Answer Question

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Additional Info

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Headquarters Charlotte, NC
Size 150 to 499 Employees
Founded 2008
Type Company - Private
Industry Real Estate
Revenue Unknown / Non-Applicable
Competitors Unknown

True Homes is a local Carolina's based semi-custom home builder dedicated to bringing the best new home designs, new home style and new home value to residential communities throughout North and South Carolina.

Our customers have made us one of the Carolina's largest homebuilders, with stunning homes in North and South Carolina's most popular residential areas. But being... More

Mission: To build homes that enrich the lives of our customers and those who build them

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