Tufts Health Plan


Tufts Health Plan Reviews

58 Reviews
58 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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James Roosevelt Jr.
41 Ratings

    A great learning opportunity for those trying to break into the healthcare industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Tufts Health Plan full-time (more than 3 years)


    Very Diverse. Have diverse council to celebrate all holidays and nationalities. Keeps employees involved in company events as well as celebrations on a job well done. Excellent benefits. Promotes and encourages job growth within company.


    Communication issues between the departments. Policies are prematurely implemented before throroughly reviewed. Too many "gray area" policies. Some managers lacks consistancies in work flows. Others lack accurate information.

    Advice to ManagementAdvice

    Send a daily update to ALL employees so new information is not surprising and confusing. Let all learn basic information about how policies work and not the basic general minimum. Try to question the ideas people have instead of just going with it.

    Positive Outlook
    Approves of CEO

Tufts Health Plan Interviews

Updated Sep 3, 2014
Updated Sep 3, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Account Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral – interviewed at Tufts Health Plan.

    Interview Details

    The initial interview was with the sales manager. The second interview was a group interview with the sales and account management staff. A third interview was conducted by the human resources department.

    Interview Questions
    • Why should we hire you versus the other finalists?   View Answer
    Negotiation Details
    The negotiation phase was not difficult as it was handle primarily by human resources.
    Accepted Offer
    Positive Experience
    Average Interview

Tufts Health Plan Awards & Accolades

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Additional Info

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Website www.tuftshealthplan.com
Headquarters Watertown, MA
Size 1000 to 5000 Employees
Founded 1988
Type Nonprofit Organization
Industry Insurance
Revenue $100 to $500 million (USD) per year

Getting good health care becomes a little less rough with Tufts. Tufts Associated Health Plans is a leading New England health insurer operating as Tufts Health Plan. The company provides medical coverage to about 940,000 members in Massachusetts and (to a lesser degree) Rhode Island. Its products include HMO, PPO, and point-of-service plans for both employers and individuals, as well as Medicare Advantage plans for retirees and managed Medicaid plans for low-income families. With partner CIGNA, Tufts also offers a nationwide health network called CareLink for multi-state... More

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Tufts Health Plan

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