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U-Haul Reviews

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318 Reviews
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U-Haul CEO Joe Shoen
Joe Shoen
145 Ratings
  • 3 people found this helpful

    First Sales Position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - E-Sales & Reservation Agent in Phoenix, AZ
    Former Employee - E-Sales & Reservation Agent in Phoenix, AZ

    I worked at U-Haul part-time (less than a year)

    Pros

    For temporary/part-time pay was great, management was wonderful and considerate. Work from home opportunities are hard to come by and this was a great one. They really pay attention to what you availablity is and will try to work with you.

    Cons

    Training was lacking to the point I had no idea what to tell customers because we were never told. When I would transfer them, the next person had no idea what to tell them either.

    Advice to ManagementAdvice

    Better training.

    Recommends
    Positive Outlook
    Approves of CEO

U-Haul Interviews

Updated Mar 7, 2015
Updated Mar 7, 2015

Interview Experience

Interview Experience

66%
24%
9%

Getting an Interview

Getting an Interview

63%
13%
12%

Interview Difficulty

1.8
Average

Interview Difficulty

Hard

Average

Easy
  1. 1 person found this helpful  

    Customer Service Representative From Home Interview

    Anonymous Employee in Phoenix, AZ
    Anonymous Employee in Phoenix, AZ
    Application Details

    I applied online. The process took 3 daysinterviewed at U-Haul in March 2015.

    Interview Details

    Applied online, got a call the next day. Went in for my interview the following day. The interview was easy and at the end the lady was asking what days off I would want and when I would like to start the training. She told me she would be getting in contact with me within 24 hours and 3 days have gone by and I haven't heard a thing. I've called to check on the status of my interview and they won't answer or return my phone calls. I was really excited because the last time I went in for the interview the guy basically said if you qualify we will call in the next two days, this girl was trying to get my schedule and everything and made it seem like I had it. I think it's kinda rude how they acted, they could of at least answered and told me yes or no on the job or what the issue was with my interview so that I could learn from it.

    Interview Questions
    • How do you do a screen shot on a computer?   View Answer
    No Offer
    Negative Experience
    Easy Interview

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Additional Info

Unlock Profile
Website www.uhaul.com
Headquarters Saddle Brook, NJ
Size 50 to 149 Employees
Founded 1970
Type Company - Public (UHAL)
Industry Transportation & Logistics
Revenue $5 to $10 million (USD) per year
Competitors Unknown

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