A full-service financial partner, UMB Financial Corporation (NASDAQ: UMBF) is a century-old financial institution delivering comprehensive banking, asset management, institutional asset management and payment solutions to commercial, institutional and personal clients across the United States.
At UMB, the foundation of our business practices and culture remains the satisfaction of our clients, and we continue to make business decisions based on relationships—by doing what is right, not what is easy or popular. We navigate by our core principles of honesty and integrity to set the course for measured, steady and stable growth that our clients and communities can rely on.
Diversity and Inclusion at UMB
Even though UMB associates are like-minded in our approach to customer service, we are also fully committed to promoting diversity and inclusion throughout our organization. This doesn’t just mean that our people are diverse – it means that we value a diversity of ideas as well.
When each of us steps up and makes our own unique voice heard, our company unquestionably becomes stronger.
At UMB, we recognize a commitment to diversity and inclusiveness as an essential part of delivering the unparalleled customer experience.
- We build a stronger UMB by hiring and retaining talented, high-performing associates with diverse backgrounds.
- We demonstrate inclusiveness by ensuring each and every one of our associates has a voice and opportunities to share ideas.
- With our unique combined perspectives, we can be more competitive and create stronger connections within our markets.
- By better relating to our customers, we can advocate and advise according to their individual needs.
Unique perspectives add value to UMB by energizing the workplace and igniting innovation. We continuously explore opportunities to strengthen diversity, an essential component of our culture.
The Importance of Diversity and Inclusion
Everyone at UMB plays a role in ensuring that diversity and inclusion is a normal part of every day at our company. This includes our top leaders, who understand how important this is to UMB’s success:
“We recognize that supporting a culture of diversity and inclusion directly impacts how much you enjoy your job. We believe investing in diversity and inclusion builds productivity, innovation, teamwork and ultimately leads to associate retention. There is no doubt that diversity can result in better business decisions as well. When all of our unique perspectives are combined together, we can be more competitive and create stronger connections with our customers, allowing us to deliver the unparalleled customer experience for more than 100 years.” – Mariner Kemper, President and Chief Executive Officer
“The cornerstones of our UMB values are treating each other with dignity and respect, demonstrating that we care about each other and our communities, and always ‘doing the right thing.’ Those cornerstones form the foundation of my belief that everyone should be valued for their differences.” – Larry Smith, EVP, Chief Organizational Effectiveness Officer
Diversity Collaborative Partners
UMB works closely with many organizations in the communities we operate in to strengthen our diversity and inclusion efforts. The list below includes a few examples of our partnerships:
- Asian Chamber of Commerce
- Black Chamber of Commerce
- Business Leadership Network
- Hispanic Chamber
- Human Rights Campaign
- National Black MBA Association
- National Society of Hispanic MBA
- Native American Chamber of Commerce/American Indian Assoc.
- Urban Financial Services Coalition
- Urban League
- Women's Employment Network
For nearly a century UMB has maintained a commitment to the prosperity of each and every community we serve. In addition to providing a solid portfolio of financial products, we have utilized associate volunteerism and corporate philanthropy to build our reputation as a strong community partner.
Although we strive to help wherever we are most needed, historically we’ve emphasized expansion of access and appreciation of the arts, furthering economic development, advancing educational opportunities, agriculture, and promoting health and wellness. Through these acts, we strive to make UMB a place where customers can count on more.
Under the Community Reinvestment Act (CRA), UMB has an ongoing commitment to the communities where we are located. From financing for small businesses and providing working capital loans to companies that support job creation and retention, to our corporate philanthropy and our associates’ own personal volunteerism activities, UMB and its associates are dedicated to our local communities.
UMB Bank, n.a. achieved an “Outstanding” rating in the most recent public evaluation conducted by our federal regulatory agency, the Office of the Comptroller of the Currency.
Whether we’re sponsoring a neighborhood school or raising money for local charitable organizations, we’re dedicated to every city we call home.
UMB enables our associates to give some of their time, energy and talents back to the community through spirited programs and initiatives. We proudly offer associates 16 hours of paid time off for volunteerism each year. In addition to encouraging individual volunteerism amongst our associates, specialized volunteer opportunities and team-building group projects are also offered to associates throughout the year.
Local Volunteer Opportunities
UMB's partnership with United Way and local volunteer centers provides associates in our geographic footprint with current volunteer opportunities. Associates select organizations with which they have a relationship or would like to learn more and give their time, resources and support to help out. Past projects have included: fundraising initiatives, hands-on volunteer projects, collection drives, ongoing projects and organizational support, financial management expertise, and board service. Preference is given to UMB not-for-profit customers requesting volunteer assistance; however, other organizations are also often selected for associate volunteerism support.
- Featured Review
Good benefits, good pay. Good company to start a career with. Always try to better employee satisfaction by having direct inputs.
401k could be better matching. High medical coverage cost and pre-conditions attached. Could be little more proactive to solve employee issues rather than reactive.
Advice to Management
Try to be more proactive to solve employee issues. Take quick actions rather than dragging.
Getting an Interview
Getting an Interview
Helpful (1)No OfferPositive ExperienceAverage Interview
I applied through college or university. The process took 2 weeks. I interviewed at UMB Financial Corporation.
The first two interviews were very relaxed. The first call was a prescreening interview in which the interviewer went through every line of the resume. The next step is a 1-hour long behavioral interview that was intensely in depth about emotions and feelings of situations. The process was very quick, which is nice. The following interview involves an actual campus tour.
- Tell me a story about when you dealt with a difficult person. Answer Question
Let us know if we're missing any workplace or industry recognition –
UMB Financial Corporation (NASDAQ: UMBF) is a financial services holding company headquartered in Kansas City, Mo., offering complete banking, asset management, health spending solutions and related financial services to commercial, institutional and personal customers nationwide. Its banking subsidiaries own and operate banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska and Arizona. Subsidiaries of the holding company and the lead bank, UMB Bank, n.a., include mutual fund and alternative investment services groups ...