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UPS Freight Reviews

131 Reviews
131 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UPS Freight President Jack A. Holmes
Jack A. Holmes
69 Ratings

    Well paid. But always harassed by management. With threats of firing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Road Driver  in  Kansas City, KS
    Current Employee - Road Driver in Kansas City, KS

    I have been working at UPS Freight full-time for more than 10 years


    Highest paid in the LTL industry. Good retirement plan. And excellent health benefits for a very low price. Vacation time increases with your seniority.


    Very high expectations. Often is given threats is an expectation isn't met to the letter. If fired you are off work for several weeks while the union gets your job back. No back pay is given for the time off.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

UPS Freight Interviews

Updated Sep 19, 2014
Updated Sep 19, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Operations Clerk Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 5 days - interviewed at UPS Freight in September 2014.

    Interview Details

    Arrived 10 minutes early to interview, the manager I was supposed to meet with was called into an emergency meeting (it happens) so I was interviewed by an on call supervisor. As far as interviews go, this one was very laid back and comfortable, he took a few moments to review my resume so he was up to speed with my experience. Once he was familiar with my work history he asked me to elaborate on my customer service experience, mainly on call volume and how I resolved issues with customers. When asked if I had any questions for him I inquired when the hiring decision was expected to be made and when they would like the new hire to start. The interview lasted about 10 minutes give or take.

    Interview Questions
    • What type of customer service experience do you have? (i.e. over the phone or face to face)   Answer Question
    No Offer
    Positive Experience
    Easy Interview

UPS Freight Awards & Accolades

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Additional Info

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Headquarters Richmond, VA
Size 5000+ Employees
Founded 2005
Type Subsidiary or Business Segment
Industry Transportation & Logistics
Revenue $1 to $2 billion (USD) per year

Those familiar brown vans handle most UPS deliveries, but for bigger cargo, there's UPS Ground Freight. The company, known as UPS Freight, provides less-than-truckload (LTL) and truckload freight transportation services throughout North America. (LTL carriers consolidate freight from multiple shippers into a single truckload.) UPS Freight operates a fleet of about 6,700 tractors and 22,100 trailers from a network of more than 200 terminals. In addition to for-hire LTL and truckload freight services, UPS Freight offers dedicated contract carriage, in which drivers and... More

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