US Maintenance

US Maintenance Reviews

5 Reviews
5 Reviews
Rating Trends

Recommend to a friend
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David A Gansky
2 Ratings

    US Maintenance has growing pains.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager, Operations in Norristown, PA
    Current Employee - Manager, Operations in Norristown, PA

    I have been working at US Maintenance


    The hours. The company is a facilities management company with 24 hour coverage, but for the most part the hours are 9-5, M-F. There are night and weekend shifts for the 24 hour coverage, for which employees are paid $25 per hour.

    The company has been growing fast, which presented career growth opportunities, but that seems to be slowing. I was promoted at 12 months, but the promised promotion to the next level seems to be stalled.


    The company was just purchased by Transfield Services from Australia. The company now has to meet the goals of a larger corporation, which are impossible to achieve. The end result was a cut in raises and bonuses.

    USM uses contracted labor to perform its services to major retail clients. There is constant pressure to get them to work cheaper, which results in high turnover. The prices to the clients are often very low, making the services hard to fill.

    The company training program has always been poor, resulting in new employees that don't know what they are doing, which results in high turnover.

    Advice to ManagementAdvice

    Review clients for profitability and cut those that don't meet profit goals.

    Stop having such an antagonistic relationship with sub-contractors, who do the actual work of the company.

    Establish a comprehensive training program using experienced personnel. The company hired from the outside for a Training Director some years ago, but nothing has been done to establish real training.

    Doesn't Recommend

US Maintenance Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Account Coordinator Interview

    Anonymous Employee in Norristown, PA
    Anonymous Employee in Norristown, PA
    Application Details

    I applied through college or university. The process took 5 daysinterviewed at US Maintenance in February 2012.

    Interview Details

    Standard phone and 1:1 interview with some standard questions. Very polite HR person and manager. They didn't seem to be in a rush to make a hire. I ended up having to contact them after each interview and eventually recieved an offer. I liked that parts of the interview were clearly geared to this particular position.

    Interview Questions
    • Tell me about a time you went above and beyond at a job.   Answer Question
    Reasons for Declining

    Weekend work and being on call without any pay difference. It is a salary based position without a set schedule. The pay was fair for a standard 9-5 mon-fri, but not when you may be asked to work 12 hour shifts without any extra compensation.

    Declined Offer
    Neutral Experience
    Average Interview

US Maintenance Awards & Accolades

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Additional Info

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Headquarters Norristown, PA
Size 150 to 499 Employees
Founded Unknown
Type Subsidiary or Business Segment
Industry Business Services
Revenue Unknown / Non-Applicable per year
Competitors Unknown

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