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Headquarters San Antonio, TX
Size 5000+ Employees
Founded 1922
Type Company - Private
Industry Insurance
Revenue $10+ billion (USD) per year
Competitors GEICO, MetLife, State Farm

USAA has a decidedly military bearing. The mutual insurance company serves 8.4 million member customers, primarily military personnel, military retirees, and their families. Its products and services include property/casualty and life insurance, banking, discount brokerage, and investment management. It offers such specialty products as life insurance for soldiers deployed in... More

Mission: USAA's mission is to facilitate the financial security of its members, associates, and their families through provision of a full range of highly competitive financial...More

USAA – Why Work For Us?

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  • Our Mission  | 
  • Our Story  | 
  • Benefits  | 
  • Corporate Careers  | 
  • Veterans & Spouses  | 
  • Customer Contact Careers  | 
  • College Recruiting

USAA's Mission

The mission of the association is to facilitate the financial security of its members, associates, and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community.

Our Core Values

Our core values are more than just words on a page. These values define how we conduct business and treat each other. We share the same core values as the military community we serve.undefinedMaintain a Best-in-Class Workforce and Workplace

USAA employees serve a noble mission, while doing work that provides personal and financial rewards. There are opportunities for growth, while being supported by world-class leaders. USAA is known to provide a work environment that supports the total well-being of employees.

People as a Competitive Advantage

Our employees are our competitive advantage. We are committed to providing the tools, opportunities and feedback to help employees fully develop their talents. To achieve this, we work every day to attract, develop, retain, and motivate a diverse team of talented people who are personally committed to going above and beyond.

Working at USAA

Posted by employees

Employees are “Satisfied”   796 ratings


92% Approve of the CEO   594 ratings

USAA President and CEO Joe Robles Jr.

Joe Robles Jr.

President and CEO

Excellent place to start or settle/end; strongly consider passing if wanting to grow leadership acumen.

  Current Professional Discipline in San Antonio, TX

Pros: Honorable mission, excellent benefits, dedicated front-line employees. Unparalleled access to personal/professional development. Opportunities to (internally) career change without taking financial step backwards due to unique business model… Full Review

More USAA Ratings & Reviews ( 796)

Salaries in USD  United States Avg. Salary

Financial Advisor

34 USAA Salaries



26 USAA Salaries


Financial Foundations Specialist

24 USAA Salaries


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Accepted Offer – Interviewed in San Antonio, TX May 2010 Reviewed 6 days ago New

Interview Details – This was an internal promotions, there was three interviews and the selection process took approximately two weeks; The interviews were with the hiring Director, Assistant Vice President of Operations, and the Vice President.Full Interview

Interview Question:
Do not expect to be asked a lot of question dealing directly with the job. Most of the questions are dealing with ones ability to think and communicate.
Tell me about a time when you had to…
Answer Question

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USAA Awards & Accolades

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100 Best Companies to Work For, Fortune, 2012
100 Best Companies to Work For, Fortune, 2010
Employees’ Choice -50 Best Places to Work, Glassdoor, 2009
Top 100 Best Places to Work in IT (#9), ComputerWorld, 2009
Top 100 Best Places to Work in IT, ComputerWorld, 2008
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