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3.4 of 5 717 reviews
San Antonio, TX
5000+ Employees
Company - Private
$10+ billion (USD) per year
GEICO, MetLife, State Farm

USAA has a decidedly military bearing. The mutual insurance company serves 8.4 million member customers, primarily military personnel, military retirees, and their families. Its products and services... More

Mission: USAA's mission is to facilitate the financial security of...More

USAA – Why Work For Us? Provided by employer [?]

  • Our Mission  | 
  • Our Story  | 
  • Benefits  | 
  • Corporate Careers  | 
  • Veterans & Spouses  | 
  • Customer Contact Careers  | 
  • College Recruiting

USAA's Mission

The mission of the association is to facilitate the financial security of its members, associates, and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community.

Our Core Values

Our core values are more than just words on a page. These values define how we conduct business and treat each other. We share the same core values as the military community we serve.undefinedMaintain a Best-in-Class Workforce and Workplace

USAA employees serve a noble mission, while doing work that provides personal and financial rewards. There are opportunities for growth, while being supported by world-class leaders. USAA is known to provide a work environment that supports the total well-being of employees.

People as a Competitive Advantage

Our employees are our competitive advantage. We are committed to providing the tools, opportunities and feedback to help employees fully develop their talents. To achieve this, we work every day to attract, develop, retain, and motivate a diverse team of talented people who are personally committed to going above and beyond.

Working at USAA

Posted by employees

Employees say it's “OK”   717 ratings


88% Approve of the CEO   539 ratings

USAA President and CEO Joe Robles Jr.

Joe Robles Jr.

President and CEO

Best employer ever.

 Current Financial Foundations Associate in Colorado Springs, CO

Pros: Any corporation can tell you how lucky you are to work there, and most smugly attempt to do so. I've lived the nightmare of working in the call center industry for 6 years, being the corporate scapegoat, and dealing with much more stress than… Full Review

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Financial Advisor

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Financial Foundations Specialist

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Accepted Offer – Interviewed in San Antonio, TX Oct 2013 Reviewed yesterday New

Interview Details – I was first contacted by a recruiter after submitting my application. I had a phone interview, and then was flown down to the Home Office in San Antonio, TX for an on-site interview. We had a tour and an interview built into one day. We also had dinner the night before with the other candidates and…Full Interview

Interview Question:
I had no technical questions-they were all behavioral based. Answer Question

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USAA Awards & Accolades Something missing? Add an award

100 Best Companies to Work For, Fortune, 2012
100 Best Companies to Work For, Fortune, 2010
Employees’ Choice -50 Best Places to Work, Glassdoor, 2009
Top 100 Best Places to Work in IT (#9), ComputerWorld, 2009
Top 100 Best Places to Work in IT, ComputerWorld, 2008

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