UST Global

Transforming Lives

UST Global – Why Work For Us?



Our values are embraced in the hearts and minds of every UST employee who then embodies these values and shares them throughout our company and with our clients. Across UST locations worldwide, you will find three core values at work:

Humility - We listen, learn, and help selflessly in our interactions with others.

Humanity - Through business, we foster a strong sense of corporate social responsibility.

Integrity - We honor our commitments and act with responsibility in all our relationships.

These values are the building blocks of our vibrant global work culture. G A Menon, the late founder of our company, was fond of simple, yet powerful quotes that he would often share with associates. We often refer to his quotes as they capture the essence of our values.

Our Culture

Our culture has developed from our core values. It inspires our behavior, relationships, and business decisions. Our culture celebrates achievement and teamwork and promotes the UST way of life.

The UST Way of Life


UST Global® (UST) is a leading provider of end-to-end IT services and solutions for Global 1000 companies. We use a client-centric Global Engagement Model that combines local, senior, on-site resources with the cost, scale, and quality advantages of off-shore operations.

In every business engagement, we seek the opportunity to build long-lasting, strategic relationships. This client-centric focus forms the basis for how we, as a company, operate and serve our clients. Commitment to long-term client success empowers every associate to provide value and flexibility beyond the contract.

The industry-leading expertise found within our Centers of Excellence (CoEs: plays a key role in our success with clients. The CoEs deliver pragmatic IT solutions that allow clients to consistently achieve their most critical business objectives. Our Partner Program complements the Centers of Excellence. The program aims to develop strategic relationships with best-of-breed organizations to provide UST developers with advance access to new technology and educational resources.

We adopt Six Sigma practices for developing our client-facing processes. Our centers in India are ISO 27001 certified and we were assessed PCMM level 5 in 2004. These certifications and practices provide a qualified foundation for all UST service offerings and enable our clients to benefit internally.


We invest in relationships. Our aim is to become a long-term strategic partner with our clients to help them achieve their business and technology objectives. We integrate projects and processes to become an extension of our client's IT organization.

We have a mature engagement model, which provides a flexible operational environment that empowers our clients with the right levels of control. This flexible approach is based, in principle, on globally adopted and accepted maturity models and includes:

Fixed Price: The Fixed Price model is used when the client's needs and deliverables are specified and there is a well-defined project path.

Time and Material: The Time and Material pricing model is used when it is difficult to determine project scope, make accurate estimates, and/or explicitly define specifications and implementation plans.

Build, Operate, and Transfer (BOT): In a BOT relationship, the entire application/system is built for a specific client and then transferred to the client as soon as the application/system is complete.

Business Process Outsourcing (BPO): Our BPO model is based on the philosophy that a client should focus on its core competencies and leave everything else to business process outsourcers.

Global Delivery Center: The Global Delivery Center model provides our clients with the largest cost savings. This model provides a client with a small, dedicated team of resources for a fixed period of time.

Joint Venture: This model is adopted when the outsourced service has its own revenue stream that can be separated from the rest of the client's business. To reduce risk, we develop a joint venture relationship with the client, where each receives a percentage of the revenue.

We assess every engagement with in-project evaluations, client satisfaction surveys, and repeat client interviews. To ensure that every engagement is properly aligned with the business goals of our clients, we continuously monitor this process throughout the engagement. Our core belief is that the success of each of our engagements is measured by client success.

Our Value Proposition

As a company, our value proposition includes:

1. Build proprietary, branded solutions in the company's core products and services: We will develop vertical-related solutions to meet our clients' needs.

2. Provide clients with outstanding service: The company's most distinctive competitive differentiator is its client-centric Global Engagement Model, which is based on strong company values, high levels of communication, adherence to its CMMI Level 5 processes, joint problem solving with clients, and a flexible approach to meet client needs and requirements.

3. Deliver high quality solutions that meet client needs: The company has consistently designed, developed, and delivered high quality solutions for its clients.

4. Deliver on-time and on-budget: The company consistently meets and exceeds on-time and on-budget delivery.

5. Provide outstanding technical expertise: We provide top tier consultants, including technology specialists, process improvement consultants, and industry solution experts.

6. Promote a vertical market model: The company creates significant value for its clients with vertical subject matter expertise and industry specific solutions.

UST Global Reviews

412 Reviews
412 Reviews
Rating Trends

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Approve of CEO
UST Global CEO Sajan Pillai
Sajan Pillai
254 Ratings

    Good Company to work for .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Architect in Salt Lake City, UT
    Current Employee - Software Architect in Salt Lake City, UT

    I have been working at UST Global full-time (more than 5 years)


    Pros are usual pros for every service company. Cant demand for quality work.


    1. Work Life Balance .
    2. Flexi Time.

    Advice to ManagementAdvice

    Middle Management should get more stronger.

    Positive Outlook

UST Global Interviews

Updated Nov 19, 2014
Updated Nov 19, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Ssis Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 1+ weekinterviewed at UST Global.

    Interview Details

    1-Technical Round,2-Manager level,3-Client level.
    Hiring was straight after the success of 2 nd round, Client interview for the project.
    Also provided accommodation and transport for client interview
    Providing logistic allowance for the relocation

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview

UST Global Awards & Accolades

Something missing? Add an award
Good Guys Award, National Women’s Political Caucus, Washington, 2013
The WorldBlu List, WorldBlu, 2014
Innovation Award Winner, Skillsoft, 2014
2014 Gold Stevie Award, American Business Awards™ and International Business Awards™ including, 2014
Global Brand Excellence Awards, World Brand Congress, 2014
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Additional Info

Headquarters Aliso Viejo, CA
Size 5000+ Employees
Founded 1999
Type Private Practice / Firm
Industry Information Technology
Revenue $500 million to $1 billion (USD) per year

UST Global is a leading provider of end-to-end IT Services and Solutions for Global 1000 companies. Headquartered in Aliso Viejo, California, UST Global has operations in USA, India, Mexico, Spain, UK, Malaysia, Philippines, and Singapore. UST Global is a technology leader with profound domain expertise across the following industries: Healthcare & Insurance, Retail, Financial... More

Mission: "Transforming Lives"

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UST Global

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