Uniqlo Usa Reviews

2.7
200 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Uniqlo Usa Chairman, CEO, & President Tadashi Yanai
Tadashi Yanai
72 Ratings
  • Helpful (1)

    Hate is human nature, not the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at Uniqlo Usa part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -30% discount on items that are not on final sale or promotion.
    - Lots of friendly people
    - Company has many interesting concepts (design your own shirt)
    - Competitive base pay
    - Evaluations are every 3 months so there is a chance to get a raise and promotion
    - Chance to learn plenty of useful skills
    - Great place to start if this is your first job
    - Most supervisors are awesome people. I can't say I like every supervisor but most of them are great. They will listen to you and hear you out (The awesome ones at least).

    Cons

    This review is for the 5th Ave location, I personally do not know how things are run in the other stores.
    Most of the cons stated by previous reviews are true, however this fault does not lie in the company. The fault lies in human nature. Before you look too deeply into the Cons, please consider the following:

    1) People play favorites by nature. So nepotism will always exist no matter what company you work for, this company is no exception.
    2) Double standards will always exist due to human nature.
    3) People are selfish by nature.
    4) People are two faced by nature.
    5) People do not like taking responsibility or being held accountable if it's to their disadvantage.
    6) People are prideful and don't like to admit to being wrong but will rush to steal the credit from others.
    7) No one is perfect
    8) If people think they can get away with it they will do it.
    9) People are more emotional than logical.
    10) People gossip.

    Cons:

    - Management does play favorites, but once again they're human. You do reap benefits based on how much they like you or value you. The amount of hours they give you is based off of that. The likely hood of you getting the promotion is also based off of that. Do not bite the hand that feeds you.

    -Management isn't always around. There are people that work extremely hard, do a great job and get over looked. But once again, this isn't the only place this type of thing happens. Management doesn't see everything but if you want to show how well you work, then make sure to really show it. Report back constantly when you finish a task and ask for another. If you don't someone else can easily take the credit.

    - People are quick to throw you under the bus. Some people here are scumbags. They use dirty tactics and etc. They will do no work, chat, leaving the people who go on over looked to clean up their messes and cover for them while taking the credit that they deserve. This takes place everywhere, instead always, own up to your own mistakes and learn from them instead of blaming others. It makes you seem reliable as well as responsible.

    - Evaluations are a lot like "whose line is it anyway" the points don't really matter in the end. The evaluation sheet serves more as a guide line for your growth. The issue is most of the things you will be evaluated on will be a "group" thing. In other words if no one in the group got it, you can't get it. Despite the fact it's an individual evaluation.

    - Hypocrisy is rampant. There's a lot of "do as I say and not as I do." here. You will see manager and supervisor's breaking rules and then yelling at associates for breaking the same rule. For example you will see supervisor or manager chatting and then call out an associate for chatting. You will see a manager or supervisor on facebook on their phone and then call out an associate for using their phone.

    - Everything is results based. The ends justify the means. This happens everywhere. As long as no one knows the means then it's all good. This is why all that scumbag stuff goes unchecked. As long as something gets done, in the amount of time they give you or faster they don't really care how it's done.

    - Departments antagonize each other. Due to the above con, people are constantly setting each other to fail as long as it gets their job done. This in the long run generates more problems than it solves.

    - Rarely do people take responsibility for their mistakes. If someone screws up, they will just pretend like someone else created this problem. As a result of this issue gets pushed around and just grows larger and larger. Until someone actually takes action to fix the problem themselves.

    - Most of the people here don't care. Some people are just here for the paycheck as a result they don't care for standards or what happens to anyone else as a result of their actions.

    - Poor communication. It seems like the departments are not on the same page. Even within departments it seems like managers and supervisors are not on the same page. One will tell you to do this and another will tell you to disregard the previous task only for the first one to yell at you for not getting the task done.

    Advice to Management

    Management, most of the associates assume that you just sit in the office and do nothing since they rarely see you on the floor. They also assume that you don't know the real situation of what's going on because of that. This damages the morale of associates, please drop by more often or brief us on what you guys are working on so we understand your struggles better instead of resenting you for not being there and assume you all "do nothing." We are supposed to look up to the example which you lead by, this can't be done if you're not on the floor with us.

    Most of the problems can be solved with better communication. People seem consistently uninformed and often are angry and then demand to know who told who what.

    Improve training methods. Standards are slipping and it's clear as day. The environment no longer fosters team work but soloist mentality.

    Results are important but please take a closer look at the means at which people use to get to the end. If everything is a numbers game please look at how those numbers were generated.

Uniqlo Usa Interviews

Interview Experience

Interview Experience

65%
20%
14%

Getting an Interview

Getting an Interview

78%
7%
5%

Interview Difficulty

2.5
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Retail Sales Associate Interview

    Anonymous Employee in New York, NY
    No Offer
    Positive Experience
    Easy Interview
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Uniqlo Usa (New York, NY).

    Interview

    I applied online and a few days later they sent me an email asking me to come in for an interview in a week at the 5th avenue store, at 3pm (they stated to come 15 minutes early). When i arrived I asked an employee to lead me to the break room, which is where there were a mix of employees eating lunch, getting ready, and people waiting to be interviewed. It was a little tense. Then a kind lady asked all of us to follow her, she lead us through this weird maze in the building next door to a small room where we sat down and filled out an application that stated our previous experience and availability. Behind us were 3 tables where 3 uniqlo workers, including her were separately interviewing all of us. The workers were very friendly and pleasant, and the fact that they interviewed us separately made me feel so much better. Overall it was an easy interview, they seemed interested in knowing a little about us and what we like to do, and plan on doing in the future. They joked with us and made us feel comfortable, I sensed no tension. They asked generally easy questions. They told us by the end of the day we'd receive an email if we got the job.

    Interview Questions

    • Describe a time you gave excellent customer service? What does excellent customer service mean to you? What were your duties at (previous job)? Why should we hire you?   Answer Question

Uniqlo Usa Awards & Accolades

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Additional Info

Unlock Profile
Website www.uniqlo.com
Headquarters New York, NY
Size 500 to 999 Employees
Operated By Uniqlo
Founded Unknown
Type Subsidiary or Business Segment
Industry Manufacturing
Revenue Unknown / Non-Applicable
Competitors Unknown

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