United Stationers

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United Stationers Reviews

55 Reviews
55 Reviews
Rating Trends

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United Stationers President and CEO P. Cody Phipps
P. Cody Phipps
20 Ratings
  1. 1 person found this helpful  

    good stable company but slow to evolve.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Representative  in  Orchard Park, NY
    Current Employee - Customer Care Representative in Orchard Park, NY

    I have been working at United Stationers full-time for more than 3 years


    Grading of the phone calls/emails are based on the customer experience and not hitting exact checklists to sound like a drone or computer when going over problems.


    Training only prepares you how to use the systems and not the situations you'll encounter on the actual job. While it's stressful at first, my team helps ease this until your comfortable (which could last several months).

    Advice to ManagementAdvice

    Please upgrade you're computer network and systems. Development of the new single website for our customers and your employees to use for everything is still much slower than the one we use that was built over 7 years ago. Be a leader in technology and focus on improving the customer experience by upgrading your customer service programs we use.

    Positive Outlook
    Approves of CEO

United Stationers Interviews

Updated Jun 30, 2014
Updated Jun 30, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Warehouse Associate Interview

    Anonymous Interview Candidate  in  Sacramento, CA
    Anonymous Interview Candidate in Sacramento, CA
    Application Details

    I applied in-person - interviewed at United Stationers in April 2010.

    Interview Details

    2 interviews with supervisor and human resource manager, asked where i previously worked , manager was nice and supervisor took me around the facility and toured the office. manager asked a few questions and then process was under way.

    Accepted Offer
    Neutral Experience
    Easy Interview

United Stationers Awards & Accolades

Something missing? Add an award
Barron's 500, Barron's, 2009

Additional Info

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Website www.unitedstationers.com
Headquarters Deerfield, IL
Size 5000+ Employees
Founded 1992
Type Company - Public (USTR)
Industry Retail
Revenue $5 to $10 billion (USD) per year

Don't think that United Stationers is just another paper pusher. The company is a leading wholesale distributor of office supplies and equipment in North America, offering some 100,000 of its own and national brand products to more than 25,000 customers. Through subsidiaries United Stationers Supply (USS), Lagasse, and ORS Nasco, United Stationers supplies such items as business machines, computer products and peripherals, janitorial supplies, and office products and furniture. It also offers office furniture for such markets as education and health care. United Stationers... More

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