UnitedHealth Group

  www.unitedhealthgroup.com
  www.unitedhealthgroup.com
Work in HR? Unlock Free Profile

UnitedHealth Group – Why Work For Us?

We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these select few, we offer the global reach, resources and can-do culture of a Fortune 14 company. We provide an environment where you're empowered to be your best. We encourage you to take risks. And we offer a world of rewards and benefits for performance. We believe the most important is the opportunity to do your life's best work. (sm)



  

A Better Place To Work

 
We not only find the brightest and most inventive people to work at our companies, we also find they stay at our companies. So what makes this a greater place to work? We asked employees throughout our businesses to give us the top reasons why they’ve built their career with UnitedHealth Group:
 
  1. You can greatly improve the life/health of others
  2. You’ll have the most opportunities to grow/develop
  3. You’ll work with an elite team
  4. You’ll help create the future of UnitedHealth Group
  5. You’ll help heal the health care system
  6. Your performance will be rewarded
  7. You're empowered to do your best
  8. It’s always challenging and exciting
  9. See your ideas come to life
  10. Be part of something daring/bold
--UnitedHealth Group 360º Panorama Report, July, 2008
 
A Better Way To Think
 
We are unified in our goal to build a health care system that works better for all those we serve. Every day, we are: fostering an environment that encourages creativity and risk-taking; constantly learning while being curious and unafraid to fail; respectfully challenging the status-quo; and setting ambitious goals, while providing the resources to achieve them.
 
A Better Way To Care
 
We constantly strive to deliver high-quality, superior results, that make a difference. Putting the customer first, and honoring the diversity of talents and insights of our colleagues, we are always searching for better ways to care, for the people, organizations and communities we serve.
 
A Better Way To Succeed
 
We expect a high level of performance from ourselves and our partners. Our goal is nothing short of transforming health care. We take it, and building the team of really bright people that make it happen, seriously. We empower each other - value our diversity; celebrate and reward our success; learn from our mistakes; and create relationships that transform peoples' lives.
 
We Express Our UnitedHealth Group Culture By:
Living our Values, through our Behaviors.
  • Integrity - We honor our commitments and never compromise on ethics by speaking the truth and delivering on our promises.
  • Compassion - We walk in the shoes of the people we serve by actively listening, feeling genuine empathy and being an advocate for those we serve. 
  • Relationships - We build trust through collaboration by helping others achieve their goals and approaching all people with respect, humility, confidence and energy.
  • Innovation - We invent the future while learning from the past through encouraging and investing in new ideas as well as being practical and purposeful in those we serve. 
  • Performance - We demonstrate excellence in everything we do by being accountable and responsible.

See our Missions and Values

And check out more about our Culture  


UnitedHealth Group is a diversified health and well-being company dedicated to helping people live healthier lives. We strive to express our values of; integrity, compassion, relationships, innovation and performance with all 70 million individuals worldwide that we serve. 

 

UnitedHealth Group serves approximately 70 million individuals worldwide, and operates in all 50 states and internationally.

 

We have the largest single proprietary network of physicians, hospitals, health facilities and caregivers in the United States.

 

Our network includes approximately 700,000 physicians and health care professionals, 5,200 hospitals and care facilities, approximately 119,000 dental providers and approximately 66,000 pharmacies.

 

Our businesses include: UnitedHealthcare Employer & Individual, UnitedHealthcare Medicare & Retirement, UnitedHealthcare Community & State, Optum and OptumRx (formally Prescription Solutions).

 

Our businesses serve the entire spectrum of health care participants: individual consumers, employers, governments, commercial payers and intermediaries, physicians, hospitals, care professionals and pharmaceutical and medical device manufacturers.

 

We help people find the doctor they need with the largest single proprietary network of health care professionals--providing access to health care for 98% of the U.S. population.

 

More U.S. physicians accept UnitedHealthcare than any other insurance plan. (Source: SK&A Information Services, Inc. study, released October 2007.)

 

Fortune magazine ranked UnitedHealth Group No. 14 in the 2014 rankings of the 500 largest U.S. corporations based on 2013 revenues.

 

UnitedHealth Group has been listed in the Dow Jones Sustainability World Index and Dow Jones North America Index annually since 1999.

 

We’re granting nearly 600 wishes for children and their families by funding $4.5 million over three years to the Make-A-Wish Foundation.

 

We are in the third year of a 10-year, $100 million initiative to support communities in Minnesota.

 

Seventy-three percent of employees volunteer in their communities either through work or on their own.  Last year, employees logged more than 100,000 volunteer hours valuing over $2 million.

 

We’re getting employees involved with access to an online tool which posts more than 62,000 volunteer opportunities.

 

We matched dollar-for-dollar employee giving campaign donations to raise more than $12 million for local charities.

 

UnitedHealth Group earned a top rating of 100% on the 2010 Corporate Equality Index from the Human Rights Campaign Foundation.

 

The 12th Annual LATINA Style 50, a survey by LATINA Style magazine, ranked UnitedHealthcare one of the 50 best companies for Latinas to work in the United States in August 2009.

 

The UnitedHealthcare Children’s Foundation provided nearly 600 grants to families in 2008, worth an estimated $1.7 million, to assist children with medical services not covered by commercial benefit plans.

 

This year, the United Health Foundation will celebrate the 20th Anniversary of America’s Health Rankings, an annual analysis of national health on a state-by-state basis.

 

This year United Health Foundation will give $1.2 million in scholarships and other support to students pursuing careers in health.

 

At UnitedHealth Group, we live our mission to help people live healthier lives. We are proud to be a “National Corporate Team” for the Alzheimer’s Association Memory Walk, the American Cancer Society’s Relay for Life, and the American Heart Association’s Start! Heart Walk. We also provide “UnitedHealth HEROES” grants to help youth ages 5-25 combat pediatric obesity in their community, in collaboration with Youth Service America.

Click here to search for Jobs

 

Click here to learn more about UnitedHealth Group

 

Diversity and Our Core Values

At UnitedHealth Group, we are committed to diversity and inclusion. It’s one of our five core values along with integrity, quality, innovation and social responsibility. These core values are embedded into our greater mission of helping people live healthier lives.

Diversity Drives Empowerment

Our commitment to diversity empowers our employees to contribute their best work, collaborating to be the preeminent health and well-being company and community partner of choice. By leveraging the depth of a diverse workforce, we can better meet the needs of the increasingly multi-cultural clients, communities, individuals and shareholders we serve.

Diversity Through Recruitment

From the high-performing people we hire, to the health care services we provide, we advocate the possibilities of unique thinking.

We're committed to creating an inclusive environment fueled by innovative ideas. Our employees have diverse cultural backgrounds, beliefs, perspectives, and lifestyles. But they all have one thing in common — their ability to excel.

We’re dedicated to building teams where every individual is recognized for his or her unique experience and contributions. Some examples of our recruiting efforts include:

  • Attending flagship conferences and career fairs including, The National Black MBA Association, National Society of Hispanic MBA’s, Asian MBA Conference and Career Expo, National Association of Black Accountants and Association of Latino Professionals in Finance and Accounting;
  • Sponsoring interns from INROADS, an international, nonprofit organization that places talented college students of color in internships with companies across the nation;
  • Leveraging online resources to seek out the best talent such as posting and sourcing top candidates from diversity specific job boards and;
  • Partnering with agencies, education and government programs that support and serve candidates with disabilities such as Welfare to Work and Lifeworks.

Arrow Right White Learn more about our diversity initiatives

Arrow Right White Read our equal opportunity and affirmative action statement

UnitedHealth Group Photos

UnitedHealth Group Reviews

2,001 Reviews
2.9
2,001 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
791 Ratings
  1. 4 people found this helpful  

    Good company but watch your back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Reston, VA
    Former Employee - Anonymous Employee in Reston, VA

    I worked at UnitedHealth Group full-time for more than 5 years

    Pros

    United is very supportive of telecommuting which is great. The company pays well and has great benefits. They try to make the culture very inclusive although it's such a big organization, it's a bit difficult and sometimes falls short. They have streamlined many processes that makes things very easy. I think they really are trying to make it a great place to work.

    Cons

    If you don't work in one of the Minnesota HQ offices, you're definitely expendable. People outside of MN get dropped in a the blink of an eye. There's a good chance you'll be more loyal to them then they will be to you. Constant cutting of administrative support seems like a great cost-cutting idea but you end up having upper management spend time doing their own administrative work......that ends up being a much higher priced admin.

    Advice to ManagementAdvice

    There are very talented people outside of Minnesota - use them.

    Recommends
    Neutral Outlook
    Approves of CEO

UnitedHealth Group Interviews

Updated Sep 16, 2014
Updated Sep 16, 2014

Interview Experience

Interview Experience

54%
25%
19%

Getting an Interview

Getting an Interview

64%
11%
10%

Interview Difficulty

2.8
Average

Interview Difficulty

Hard

Average

Easy
  1. 7 people found this helpful  

    Claims Representative Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 6 days - interviewed at UnitedHealth Group.

    Interview Details

    I applied online for a couple different positions. I was emailed a message and link from hirevue asking to do a digital interview. In that interview they allow you to do 3 or so practice questions. You have 30 seconds to prepare and 3 minutes to answer the question. The questions were situational and customer service related. Then, a couple of days passed and I got a call from a recruiter stating that I now had a phone interview. In the phone interview they basically just asked your level of knowledge is with a computer. If you have used and know how to use powerpoint, excel, Microsoft outlook etc..... They also asked about your prior jobs and as to why you are leaving them and what you got paid. That same afternoon I received call stating they wanted to schedule an interview with the hiring manager the next day. I went to the interview, there was a women in person and man on the phone. The women an d man both introduced themselves and she then explained what the job position was, what the expected and then they get to the situational questions. They asked 3. #1 Name a situation in which you resolved an unhappy customers issue and how you handled it. #2 Tell us about a situation where you had to explain something complex in depth with a customer. (That question caught me off guard for some reason) and lastly #3 Tell us about a situation where you were frustrated and how you handled your emotions. They concluded the interview after that and stated a recruiter would be in touch with me from that point on. The male on the phone really just listened and asked you to elaborate on your answers and made you go more in depth.

    Interview Questions
    • Tell us about a situation where you had to explain something complex in depth with a customer?; This question was hard for me because I just couldn't recall an actual situation in which that happened. My mind went blank.   Answer Question
    No Offer
    Neutral Experience
    Average Interview

UnitedHealth Group Awards & Accolades

Something missing? Add an award
World’s Most Admired Companies in Insurance and Managed Care, Fortune, 2011
350 Most Admired Companies in the World, Fortune, 2011
Best Places to Work for LGBT Equality, Human Rights Campaign, 2012
Best Places to Work for LGBT Equality, Human Rights Campaign, 2010
50 Award, LATINA Style, 2010
Show More

Additional Info

Website www.unitedhealthgroup.com
Headquarters Minnetonka, MN
Size 5000+ Employees
Type Company - Public (UNH)
Industry Insurance
Revenue $10+ billion (USD) per year
Competitors Aetna, Humana, WellPoint

Mission: Our mission is to help people live healthier lives.

Worked for UnitedHealth Group? Contribute to the Community!