UnitedHealth Group

Recent Updates
  • UnitedHealth Group update
    18 hours ago

    Here, we share a passion for excellence you won't find anywhere else. We push ourselves and each other beyond our limits to deliver better ways to care, think and succeed. A career here is always rewarding and rarely easy. If that excites you, it's time to join us and and begin your life's best work.℠

    your life's best work. SM

    The world will never be the same. And neither should you. Health care is changing because it has to. UnitedHealth Group is driving that change because we want to. And, because there's no team, anywhere, that is better equipped to do it. When it comes to talent and remarkable individual achievements we are 160,000+ strong.

  • UnitedHealth Group update
    3 days ago

    From all of us at UnitedHealth Group, our warmest wishes to each of you for a happy, healthy and safe holiday!


UnitedHealth Group – Why Work For Us?

We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these select few, we offer the global reach, resources and can-do culture of a Fortune 14 company. We provide an environment where you're empowered to be your best. We encourage you to take risks. And we offer a world of rewards and benefits for performance. We believe the most important is the opportunity to do your life's best work. (sm)


A Better Place To Work

We not only find the brightest and most inventive people to work at our companies, we also find they stay at our companies. So what makes this a greater place to work? We asked employees throughout our businesses to give us the top reasons why they’ve built their career with UnitedHealth Group:
  1. You can greatly improve the life/health of others
  2. You’ll have the most opportunities to grow/develop
  3. You’ll work with an elite team
  4. You’ll help create the future of UnitedHealth Group
  5. You’ll help heal the health care system
  6. Your performance will be rewarded
  7. You're empowered to do your best
  8. It’s always challenging and exciting
  9. See your ideas come to life
  10. Be part of something daring/bold
--UnitedHealth Group 360º Panorama Report, July, 2008
A Better Way To Think
We are unified in our goal to build a health care system that works better for all those we serve. Every day, we are: fostering an environment that encourages creativity and risk-taking; constantly learning while being curious and unafraid to fail; respectfully challenging the status-quo; and setting ambitious goals, while providing the resources to achieve them.
A Better Way To Care
We constantly strive to deliver high-quality, superior results, that make a difference. Putting the customer first, and honoring the diversity of talents and insights of our colleagues, we are always searching for better ways to care, for the people, organizations and communities we serve.
A Better Way To Succeed
We expect a high level of performance from ourselves and our partners. Our goal is nothing short of transforming health care. We take it, and building the team of really bright people that make it happen, seriously. We empower each other - value our diversity; celebrate and reward our success; learn from our mistakes; and create relationships that transform peoples' lives.
We Express Our UnitedHealth Group Culture By:
Living our Values, through our Behaviors.
  • Integrity - We honor our commitments and never compromise on ethics by speaking the truth and delivering on our promises.
  • Compassion - We walk in the shoes of the people we serve by actively listening, feeling genuine empathy and being an advocate for those we serve. 
  • Relationships - We build trust through collaboration by helping others achieve their goals and approaching all people with respect, humility, confidence and energy.
  • Innovation - We invent the future while learning from the past through encouraging and investing in new ideas as well as being practical and purposeful in those we serve. 
  • Performance - We demonstrate excellence in everything we do by being accountable and responsible.

See our Missions and Values

And check out more about our Culture  

UnitedHealth Group is a diversified health and well-being company dedicated to helping people live healthier lives. We strive to express our values of; integrity, compassion, relationships, innovation and performance with all 70 million individuals worldwide that we serve. 


UnitedHealth Group serves approximately 70 million individuals worldwide, and operates in all 50 states and internationally.


We have the largest single proprietary network of physicians, hospitals, health facilities and caregivers in the United States.


Our network includes approximately 700,000 physicians and health care professionals, 5,200 hospitals and care facilities, approximately 119,000 dental providers and approximately 66,000 pharmacies.


Our businesses include: UnitedHealthcare Employer & Individual, UnitedHealthcare Medicare & Retirement, UnitedHealthcare Community & State, Optum and OptumRx (formally Prescription Solutions).


Our businesses serve the entire spectrum of health care participants: individual consumers, employers, governments, commercial payers and intermediaries, physicians, hospitals, care professionals and pharmaceutical and medical device manufacturers.


We help people find the doctor they need with the largest single proprietary network of health care professionals--providing access to health care for 98% of the U.S. population.


More U.S. physicians accept UnitedHealthcare than any other insurance plan. (Source: SK&A Information Services, Inc. study, released October 2007.)


Fortune magazine ranked UnitedHealth Group No. 14 in the 2014 rankings of the 500 largest U.S. corporations based on 2013 revenues.


UnitedHealth Group has been listed in the Dow Jones Sustainability World Index and Dow Jones North America Index annually since 1999.


We’re granting nearly 600 wishes for children and their families by funding $4.5 million over three years to the Make-A-Wish Foundation.


We are in the third year of a 10-year, $100 million initiative to support communities in Minnesota.


Seventy-three percent of employees volunteer in their communities either through work or on their own.  Last year, employees logged more than 100,000 volunteer hours valuing over $2 million.


We’re getting employees involved with access to an online tool which posts more than 62,000 volunteer opportunities.


We matched dollar-for-dollar employee giving campaign donations to raise more than $12 million for local charities.


UnitedHealth Group earned a top rating of 100% on the 2010 Corporate Equality Index from the Human Rights Campaign Foundation.


The 12th Annual LATINA Style 50, a survey by LATINA Style magazine, ranked UnitedHealthcare one of the 50 best companies for Latinas to work in the United States in August 2009.


The UnitedHealthcare Children’s Foundation provided nearly 600 grants to families in 2008, worth an estimated $1.7 million, to assist children with medical services not covered by commercial benefit plans.


This year, the United Health Foundation will celebrate the 20th Anniversary of America’s Health Rankings, an annual analysis of national health on a state-by-state basis.


This year United Health Foundation will give $1.2 million in scholarships and other support to students pursuing careers in health.


At UnitedHealth Group, we live our mission to help people live healthier lives. We are proud to be a “National Corporate Team” for the Alzheimer’s Association Memory Walk, the American Cancer Society’s Relay for Life, and the American Heart Association’s Start! Heart Walk. We also provide “UnitedHealth HEROES” grants to help youth ages 5-25 combat pediatric obesity in their community, in collaboration with Youth Service America.

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Diversity and Our Core Values

At UnitedHealth Group, we are committed to diversity and inclusion. It’s one of our five core values along with integrity, quality, innovation and social responsibility. These core values are embedded into our greater mission of helping people live healthier lives.

Diversity Drives Empowerment

Our commitment to diversity empowers our employees to contribute their best work, collaborating to be the preeminent health and well-being company and community partner of choice. By leveraging the depth of a diverse workforce, we can better meet the needs of the increasingly multi-cultural clients, communities, individuals and shareholders we serve.

Diversity Through Recruitment

From the high-performing people we hire, to the health care services we provide, we advocate the possibilities of unique thinking.

We're committed to creating an inclusive environment fueled by innovative ideas. Our employees have diverse cultural backgrounds, beliefs, perspectives, and lifestyles. But they all have one thing in common — their ability to excel.

We’re dedicated to building teams where every individual is recognized for his or her unique experience and contributions. Some examples of our recruiting efforts include:

  • Attending flagship conferences and career fairs including, The National Black MBA Association, National Society of Hispanic MBA’s, Asian MBA Conference and Career Expo, National Association of Black Accountants and Association of Latino Professionals in Finance and Accounting;
  • Sponsoring interns from INROADS, an international, nonprofit organization that places talented college students of color in internships with companies across the nation;
  • Leveraging online resources to seek out the best talent such as posting and sourcing top candidates from diversity specific job boards and;
  • Partnering with agencies, education and government programs that support and serve candidates with disabilities such as Welfare to Work and Lifeworks.

Arrow Right White Learn more about our diversity initiatives

Arrow Right White Read our equal opportunity and affirmative action statement

UnitedHealth Group Photos

UnitedHealth Group Reviews

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2,170 Reviews
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UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
860 Ratings
  1. 1 person found this helpful  

    A great place to learn about health insurance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Work At Home Customer Care Professional in Saint Louis, MO
    Current Employee - Work At Home Customer Care Professional in Saint Louis, MO

    I have been working at UnitedHealth Group full-time (more than 8 years)


    Salary flexible hours willingness to teach new things


    Too much for one person to do and achieve metrics

    Advice to ManagementAdvice

    Balance load of work evenly

    Approves of CEO

UnitedHealth Group Interviews

Updated Dec 16, 2014
Updated Dec 16, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty



  1. 23 people found this helpful  

    Customer Service Advocate Interview

    Anonymous Interview Candidate in Greensboro, NC
    Anonymous Interview Candidate in Greensboro, NC
    Application Details

    I applied online. The process took 6 weeksinterviewed at UnitedHealth Group.

    Interview Details

    The hiring process with UHG is rigorous. It is imperative you apply for a position that best matches your skills and qualifications, as the recruiters take great measures in finding appropriate talent for available positions. I started off the application process by applying online. I took the assessment that consisted of a simulator type system that involved a role playing process of the position. You take a few inbound calls, perform data entry while listening to the caller, and choosing (multiple choice) solutions to their questions. About a week after I applied, I received an invitation to complete a Digital Interview that is conducted through a company called HireVue. This was a first for me, and I found it very interesting. It consists of 3 behavioral type questions in which you are given 30 seconds to think of your response, and 3 minutes to answer the question. Before you begin, it will give you plenty of practice questions so you may feel comfortable when the real deal begins. Remember, the recruiters can share this with as many people as they would like. Be professional, smile, do NOT look at yourself talking. Keep eye contact with the camera. Just be YOU! Once I completed my digital interview, 2 days later I received a call from a recruiter wanting to set up a telephone interview. It lasted for about 45 minutes.In the telephone interview, you will discuss your professional background and what you are looking for within the company. You will be asked numerous behavioral questions. My best advice to you is to be prepared for anything. Know why you want to be a part of UHG. Read up on their culture values, mission..It will definitely benefit you and show the recruiter that you have done your homework. At the end of my telephone interview, the recruiter stated she was going to move my application forward in the hiring process, and I would soon be hearing from the hiring manager to set up a face to face. After about a week, I finally heard from the recruiter asking when I would be available for face to face. I received my face to face interview on Thursday, Sept. 18th. The hiring manager brought in a laptop in which she recorded my responses. We talked about previous employment, my skills and qualifications, what I could bring to UHG, what set me aside from other candidates, WHY UHG, along with going over the position and what it entailed. The interview took about 45 minutes to complete. She was very pleasant and made me feel very comfortable while being in "the hot seat". I want to applaud UHG for being so professional and compassionate through this process. I must admit, there were plenty of times I became discouraged, as the process seems to take forever. Especially when you really, really want the job! Just be patient. Great things come to those who wait. Be sure to utilize the resources available to you such as the UHG career website including your job page, reach out to HR Direct for any questions, and also the Live Recruiter Chat. Also be sure to check all of your e-mail folders as some can get caught in the Junk Mail file. The recruiters are more than happy to help you and can usually give some good insight as to where you are in the hiring process. Good luck to everyone!

    Interview Questions
    • Tell me about a time you had to explain something complex to a customer.   View Answer
    • Tell me about a time you helped an irate customer and what did you do to handle the situation?   Answer Question
    • Name a time you achieved something great in the workplace.   Answer Question
    • Why do you want to be a part of UHG?   Answer Question
    • Tell me about a time you went out of your way to help a stranger. Why did you do it?   Answer Question
    Negotiation Details
    There was no negotiation necessary. The offer was more than I was expecting it to be! Definitely a plus!
    Accepted Offer
    Positive Experience
    Average Interview

UnitedHealth Group Awards & Accolades

Something missing? Add an award
Best of the Best, Hispanic Network Magazine, 2014
50 Award, LATINA Style, 2010
Best Places to Work for LGBT Equality, Human Rights Campaign, 2012
350 Most Admired Companies in the World, Fortune, 2011
The Civic 50, The Civic 50, 2014
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Additional Info

Website www.unitedhealthgroup.com
Headquarters Hopkins, MN
Size 5000+ Employees
Founded 1977
Type Company - Public (UNH)
Industry Insurance
Revenue $10+ billion (USD) per year
Competitors Aetna, Humana, WellPoint

We're a Fortune 14 company on a global mission to help people live healthier lives while improving the health system and expanding access to quality care.

Empowering more than 85,000 million people worldwide with information, guidance and tools to make healthier choices makes our work demanding and requires us to adapt to constant change.

United by our values of... More

Mission: Our mission is to help people live healthier lives.

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UnitedHealth Group

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