Join a winning team! Unitrends is looking for game-changers. Staff who are dedicated to serving the customer and who are passionate about bringing the best to work every day. Unitrends is the fastest-growing – and only - provider of all-in-one backup, archiving and disaster recovery solutions, enabling our customers to focus on their business instead of backup. We are the preferred choice of IT professionals because we set the standard in virtual, physical and cloud server data protection and we offer the absolute best value in the industry for feature-rich backup technology. We have a strong business model and an incredible passion that drives us to even greater success, and we're always looking for top-notch talent to help us accelerate our growth.
Customer Support Supervisor - Newly promoted!
Brandon's been with Unitrends since July 2012 and is responsible for ensuring that customer support cases from creation to closure go smoothly and that the customer walks away with a high satisfaction level. He's known for staying calm even when the stress level gets high and the pace accelerates. He spends most of his free time - when he has free time - reading or playing video games and is looking forward to getting away with his wife for a few days to Las Vegas.
"Unitrends has allowed me to voice my opinion and actually be heard and understood. The feedback between managers and employees is free flowing and constructive. The free sodas help a lot!"
- Established national network of provider for medical, dental and vision plans, inc. Blue Cross/Blue ShieldTM
- 401K Program
- 10 company holidays plus 2 floating holidays
- 3+ weeks of PTO
- Short- and Long-term disability
- Gym membership
- Basic life and accident coverage
- Free snacks!
We are company defined by the fact that we don't believe in limits.
Unitrends provides the leading all-in-one data protection solution that offers backup, archiving, and disaster recovery for protectingphysical, virtual, cloud environments, or any combination thereof. With Unitrends, organizations can protect heterogeneous environments at the lowest TCO in the industry.
Our team is comprised of backup and storage veterans, business experts, and customer service specialists, all with years of experience and a shared passion in understanding the ever-changing challenges of data protection and responding to dynamic customers' needs. We are committed to delivering the highest value to our customers, our partners, and stakeholders.
Unitrends allows organizations to:
- Simplify backup: Unitrends provides IT organizations with an all-in-one, unified, alternative solution to the point products on the market today. Heterogeneous backup for 100+ versions of computers, storage devices, operating systems, hypervisors and applications. All this at a fraction of the cost.
- Scale and be agile: From our No LimitsTM Licensing to our Simply ScalableTM technology, our enterprise-grade features are shrink-wrapped into a bundle that allows IT organizations the agility and adaptive protection they need, and the ability to scale as data grows.
- Have confidence: Our products are used by thousands of customers worldwide and our technology offers unmatched recovery capabilities. With our customer-obsessed culture we want IT organizations focused on their business, not their backup.
Chief Executive Officer
Fearless leader and driven entrepreneur who embodies the words "carpe diem" seizing every opportunity for Unitrends' staff, partners, and customers.
Mike has been president and chief executive officer since November 2009 and has been a member of the Board of Directors since September 2008.
Prior to Unitrends, Mike was president and general manager of Acronis Software, where he led the corporate strategy for North and South America. Prior to Acronis, Mike served as senior vice president of the Americas for Veritas until the merger with Symantec. Mike was also executive vice president of worldwide operations for Ingres Software Corporation and has held senior management roles at high growth companies such as Sun Microsystems and Monster.com.
Mike is a graduate of the Executive Leadership Program at the Wharton School of Business and earned a Bachelor's degree from the New York Institute of Technology. He also served with the US Army as a member of the Army Security Agency.
Dr. Mark Campbell
Chief Strategy/Technology Officer
Passionate visionary and spokesperson on all things Unitrends.
Mark is the chief strategy / technology officer of Unitrends and has been a member of the Board of Directors since September 2009.
Prior to joining Unitrends, Mark co-founded mindAmp Corporation which provided high-technology business and software development consulting. Previously, he worked as the Senior Vice President of the Systems Management Business at Legent Corporation and thus led over one thousand marketing, product managers, project managers, and engineers in the United States and Europe. Mark left Legent after successfully helping steer the company in its acquisition by Computer Associates. Before joining Legent, Mark was a vice president at NCR Corporation where he had profit and loss responsibility for its $1.5B+ server business. In this capacity he was responsible for over fifteen hundred marketing, product management, and engineers in the United States, Europe, India, and China.
Mark earned a bachelor's degree, a master's degree, and a doctoral degree in electrical and computer engineering from the University of South Carolina and a degree in international business from INSEAD.
Chief Financial Officer
An operations and financial guru helping fuel Unitrends rapid growth.
Tim Wallick has a broad financial and operational background that spans corporate acquisitions, tax and audit accounting, sales and manufacturing. His strong leadership experience within high-growth environments is complemented by his solid understanding of channel sales, manufacturing and inventory management.
Prior to joining Unitrends in March 2006, Tim spent five years as CFO of an entrepreneurial company in the fastest-growing segment of the aftermarket automotive industry. Previously, he was at Sun-Sentinel, a major daily newspaper and a subsidiary of the Tribune Company, where he played a major role in a multi-million dollar acquisition, and led the Finance department of the acquired company. Tim started his career in the tax and audit field working for Rachlin, Cohen and Holtz, the largest regional public accounting firm in Florida.
Tim earned a Bachelor of Science degree in Accounting from Florida Atlantic University in 1996 and passed the CPA Exam in 1997.
Vice President, Sales
Persuasive front-line quarterback with a penchant for accelerating growth.
Eric Dougherty serves as vice president of worldwide sales for Unitrends.
Prior to joining Unitrends, Eric served as VP of Channel Sales for Stratus Technologies. Earlier, he served in leadership positions at Rapid7 and Acronis. While at Acronis, Dougherty built and led the channel sales team that was a key contributor to revenues growing from less than $20 million to approximately $120 million in 3 years. He also has extensive experience working with growth companies and building successful sales teams in channel centric go to market models.
Dougherty has also held Senior Sales Management/Channel Development positions at Softricity Inc. (acquired by Microsoft), and Ecora Software Corporation (acquired by Versata), among others. He is a graduate of the University of Rhode Island and currently serves in advisory board roles for Virtual Computer and Rapid7.
Vice President, Channel Sales
Focused sales executive with a bias towards all things channel.
Bob Gagnon serves as vice president of channel sales for Unitrends.
A graduate of Keene State College, Gagnon brings a 20 year history of industry knowledge and experience to Unitrends. Prior to joining, Bob served as Vice President of Channel Sales for AppAssure (acquired by Dell). Earlier, he ran North American sales and operations for AVG, and at Acronis, he drove the SMB Reseller Program, the Dell strategic partnership, as well as channel operations.
Vice President, Engineering and Manufacturing
Committed technologist bringing customer requirements into reality.
Joe is responsible for all of Unitrends' engineering, support and manufacturing.
Joe brings Unitrends over 30 years of impressive industry knowledge and experience, which has already proven invaluable during Balazs' tenure on Unitrends' Advisory Board. Balazs has contributed his expertise to expanding the backup and disaster recovery company in areas of business development, sales, marketing and technology strategies.
Prior to joining Unitrends, Joe served ten years as Sr. Director S/W Development in EMC's Midrange Storage Division. There, he directed five global development teams and was responsible for all EMC Midrange Storage replication and efficiency products from conception through development, release and support.
Vice President, Customer Support
Veteran professional services frontrunner and customer satisfaction fanatic.
Daniel Wixon brings nearly 20 years of experience in customer service and support area to Unitrends which will serve him well as he’s tasked with upholding the high standards Unitrends’ customer support team has already set and maintaining the program’s unparalleled success.
Prior to joining Unitrends, Wixon was the senior vice president of services at Peak 10, where he was responsible for customer support and loyalty, as well as product management, network engineering, cloud infrastructure, provisioning, managed services delivery and change management. Before that, Wixon held vice president of service delivery positions at Interland Inc. and Web.com. He’s also held managerial positions at Dell® and Gateway®.
Daniel holds a BBA in Finance from the University of South Dakota.
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at Unitrends full-time (more than an year)Pros
You're paid well and your performance is recognized and compensated. Lots of room for growth and promotions are merit based. Very competitive products which are not too difficult to sell.Cons
As with most tech jobs, you will be required to put in a lot of hours to meet and exceed quota. This is more a reflection of the industry and not this job/company in particular.RecommendsPositive OutlookApproves of CEO
Getting an Interview
Getting an Interview
- Interview Details
Phone interview with hiring manager followed by two in person interviews and a face to face job offer. Total timeline was 2.5 weeks from initial phone interview to final offer. Sometimes candidates will be taken to dinner by their prospective manager or an HR manager. Emphasis is placed on finding skills and experience that translate to success within the position you're interviewing for.Interview Questions
Negotiation DetailsNegotiated a conditional raise based on meeting my quotas.Accepted Offer
- Why would you rather work for Unitrends rather than one of our competitors? Answer Question
Unitrends delivers award-winning business recovery solutions for any IT environment. The company’s portfolio of virtual, physical, and cloud solutions provides adaptive protection for organizations globally. To address the complexities facing today’s modern data center, Unitrends delivers end-to-end protection and instant recovery of all virtual and physical assets as well as...
Mission: To provide customers with recovery assurance rather than recovery promises.