As the trusted provider of all-in-one backup solutions, Unitrends enables its customers to focus on their business instead of backup. The company's family of scalable, all-in-one appliances and software solutions for backup, archiving, instant recovery and disaster recovery protects corporate data, over 100 different versions of servers, operating systems (including Windows, Hyper-V, VMware, Mac OS, Linux, AIX, Solaris...
Join a winning team! Unitrends is looking for game-changers. Staff who are dedicated to serving the customer and who are passionate about bringing the best to work every day. Unitrends is the fastest-growing – and only - provider of all-in-one backup, archiving and disaster recovery solutions, enabling our customers to focus on their business instead of backup. We are the preferred choice of IT professionals because we set the standard in virtual, physical and cloud server data protection and we offer the absolute best value in the industry for feature-rich backup technology. We have a strong business model and an incredible passion that drives us to even greater success, and we're always looking for top-notch talent to help us accelerate our growth.
Customer Support Supervisor - Newly promoted!
Brandon's been with Unitrends since July 2012 and is responsible for ensuring that customer support cases from creation to closure go smoothly and that the customer walks away with a high satisfaction level. He's known for staying calm even when the stress level gets high and the pace accelerates. He spends most of his free time - when he has free time - reading or playing video games and is looking forward to getting away with his wife for a few days to Las Vegas.
"Unitrends has allowed me to voice my opinion and actually be heard and understood. The feedback between managers and employees is free flowing and constructive. The free sodas help a lot!"
Pros: I've always enjoyed working with Unitrends and went from a customer to an employee, enjoying the culture and prominent transparency they've provided to work with upper management on any issue.
It's a great place to work, with lots of free food… – Full Review
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No Offer – Interviewed in Burlington, MA – Reviewed 4 weeks ago
Interview Details – I had three meetings where I met with the sales manager and VP of sales and did not feel like my time was valued at all. The VP of sales was glaring out the window disengaged in our conversation. I was told I would receive an offer after multiple interviews and never heard back from anyone in the… – Full Interview
Basic sales questions and how to build business through cold calls. – Answer Question