Join a winning team! Unitrends is looking for game-changers. Staff who are dedicated to serving the customer and who are passionate about bringing the best to work every day. Unitrends is the fastest-growing – and only - provider of all-in-one backup, archiving and disaster recovery solutions, enabling our customers to focus on their business instead of backup. We are the preferred choice of IT professionals because we set the standard in virtual, physical and cloud server data protection and we offer the absolute best value in the industry for feature-rich backup technology. We have a strong business model and an incredible passion that drives us to even greater success, and we're always looking for top-notch talent to help us accelerate our growth.
Customer Support Supervisor - Newly promoted!
Brandon's been with Unitrends since July 2012 and is responsible for ensuring that customer support cases from creation to closure go smoothly and that the customer walks away with a high satisfaction level. He's known for staying calm even when the stress level gets high and the pace accelerates. He spends most of his free time - when he has free time - reading or playing video games and is looking forward to getting away with his wife for a few days to Las Vegas.
"Unitrends has allowed me to voice my opinion and actually be heard and understood. The feedback between managers and employees is free flowing and constructive. The free sodas help a lot!"
- Established national network of provider for medical, dental and vision plans, inc. Blue Cross/Blue ShieldTM
- 401K Program
- 10 company holidays plus 2 floating holidays
- 3+ weeks of PTO
- Short- and Long-term disability
- Gym membership
- Basic life and accident coverage
- Free snacks!
We are company defined by the fact that we don't believe in limits.
Unitrends provides the leading all-in-one data protection solution that offers backup, archiving, and disaster recovery for protectingphysical, virtual, cloud environments, or any combination thereof. With Unitrends, organizations can protect heterogeneous environments at the lowest TCO in the industry.
Our team is comprised of backup and storage veterans, business experts, and customer service specialists, all with years of experience and a shared passion in understanding the ever-changing challenges of data protection and responding to dynamic customers' needs. We are committed to delivering the highest value to our customers, our partners, and stakeholders.
Unitrends allows organizations to:
- Simplify backup: Unitrends provides IT organizations with an all-in-one, unified, alternative solution to the point products on the market today. Heterogeneous backup for 100+ versions of computers, storage devices, operating systems, hypervisors and applications. All this at a fraction of the cost.
- Scale and be agile: From our No LimitsTM Licensing to our Simply ScalableTM technology, our enterprise-grade features are shrink-wrapped into a bundle that allows IT organizations the agility and adaptive protection they need, and the ability to scale as data grows.
- Have confidence: Our products are used by thousands of customers worldwide and our technology offers unmatched recovery capabilities. With our customer-obsessed culture we want IT organizations focused on their business, not their backup.
- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I have been working at Unitrends full-time (More than a year)RecommendsPositive OutlookApproves of CEORecommendsPositive OutlookApproves of CEO
I have worked for Unitrends for several years. At the time, I was looking for a company which featured cutting edge technology and a leader in its field and rewards its employees in income and recognition. In my time here I have experienced the efforts and resources the organization has taken to give me the proper tools to exceed my personal and company objectives. This is a result of many factors some of which are: • Great leadership from the executive to mid management level. • Hands on management ready to assist and total involvement with accounts in order to facilitate a high close ratio • Invaluable On-going Training relevant to job success and continued professional development • Aggressive but attainable goals which keeps me challenged and compensated fairly • Excellent communication within the organization which has helped me be on the same page with my external and internal clients If you want to be paid for your performance and potential with a team that has the right mix for success then Unitrends is a place for you
intra-departmental communications can be improved
Getting an Interview
Getting an Interview
- Accepted OfferPositive ExperienceAverage Interview
I applied through an employee referral. The process took 2+ weeks – interviewed at Unitrends (Burlington, MA) in January 2015.
Great recruitment team with vast knowledge of who to consider for a role. Questions were good and gave a great understanding of what the role would entail. Upper management interviews were lifeless with blank stares didn't know what they were asking nor how to apply the information that was collect very displeased with VP level management
- how do you see yourself making a difference here? 1 Answer
Unitrends delivers award-winning business recovery solutions for any IT environment. The company’s portfolio of virtual, physical, and cloud solutions provides adaptive protection for organizations globally. To address the complexities facing today’s modern data center, Unitrends delivers end-to-end protection and instant recovery of all virtual and physical assets as well as ...
Mission: To provide customers with recovery assurance rather than recovery promises.