Universal Studios Hollywood

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Universal Studios Hollywood Reviews

69 Reviews
3.4
69 Reviews
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Thomas L. (Tom) Williams
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  1.  

    Wardrobe Department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Wardrobe Department Assistant
    Former Employee - Wardrobe Department Assistant

    I worked at Universal Studios Hollywood part-time

    Pros

    Constantly busy working environment with focused and hard working collegues. I really enjoyed working in the wardrobe department where I was able to meet employees from departments all over the park. The training was a couple of days and paid and the daily operations were not too complicated.

    Cons

    Hours and scheduling were not ideal and we were punished for bringing out our cell phones. The job was physically demanding carrying different clothing bags to and from the belt but overall not too hard.

    Advice to ManagementAdvice

    Speak with employees more on adjusting regulations with the times. I think punishing employees for Cell Phone use especially in the past/from camera footage is a bit of a power move. Unless it is hindering customer satisfaction or the departments efficiency checking the time or responding to a message every now or then is not that bad.

Universal Studios Hollywood Interviews

Updated Dec 3, 2014
Updated Dec 3, 2014

Interview Experience

Interview Experience

66%
25%
7%

Getting an Interview

Getting an Interview

80%
13%
4%

Interview Difficulty

2.7
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Guest Relations Associate Interview

    Anonymous Interview Candidate in Los Angeles, CA
    Anonymous Interview Candidate in Los Angeles, CA
    Application Details

    I applied online. The process took 2 weeksinterviewed at Universal Studios Hollywood in December 2014.

    Interview Details

    Applied it through online, rcvd the call on the day I applied. The 1st interview is then scheduled on the next day at 10am. We went in and had listened to a presentation about the company and current openings. After that we had took a simple math test. Then a one on one interview is offered. The opening at that time is food stand associates which is not what I want. The interviewer asked me to introduce myself and what is my favourite movie. Then she asked me what positions am I interested in. I told her I am interested in Guest Relations. She then asked me to wait for a call,they will contact me as soon as there's a opening.

    Two weeks had passed, I was giving you p hope actually. Until yesterday, I rcvd the call to invite me to a interview of the Guest relations associate. I was there 10:30 which was half an hour early. there's total of 2 male and 2 female (including myself ) interviewing today.

    At 11sharp, the staff invite us to do a simple typing test, passing score is 30-40 wpm. I scored a 61wpm. After that we wait for the general manager of the department to meet us. All of us were invited into the conference room and we had a simple and a relaxing group interview which he just asked us some experience and why do u wanna work here. That last for about 20-30minutes.

    Then we were asked to wait for a reply before tomorrow night.

    I then leave and head back home, after 2 hours, I rcvd a call and said the position is offered to me!!! Hurray! Going to finish the paperwork on friday!

    Interview Questions
    • what is your favourite movie?   Answer Question
    • tell me about the hardest customer service experience that you had ever deal with.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview

Universal Studios Hollywood Awards & Accolades

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Additional Info

Unlock Profile
Size 150 to 499 Employees
Founded 1957
Type Subsidiary or Business Segment
Industry Arts, Entertainment & Recreation
Revenue Unknown / Non-Applicable per year
Competitors Unknown

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