Universal Studios Hollywood


Universal Studios Hollywood Reviews

69 Reviews
69 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Thomas L. (Tom) Williams
30 Ratings

    I work in Technical Services Universal Orlando

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Great Theme Parks UO and IOA
    Current Employee - Great Theme Parks UO and IOA

    I have been working at Universal Studios Hollywood full-time (more than 10 years)


    I and most everyone I know feel it's the best Theme Park Destination in the world.


    I have worked here for almost 20 years and my only problem is with some corrupt management. They defenetly are not fair with how they treat their employees. I had to report an integrity issue to HR and because I did, my manager made up a reason for me to drug screened. Everyone there knows that if all Universal employees were drug tested, at least a third to half would test positive. I am currently suspended pending an invesigation. I am never under the influence while I'm at work and I've been told that is Universals policy. But since I am causing trouble for the corrupt management, I have no dought they'll find a way to terminate me.

    Advice to ManagementAdvice

    I have met Tom Williams CEO several times and have great respect for him but I have reported my situation to him. Haven't heard from him concerning this. It's been long enough that he has to know about my issue. I am quite suprised he's letting this kind of activity happen in his number one theme park in the world.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

Universal Studios Hollywood Interviews

Updated Dec 3, 2014
Updated Dec 3, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Guest Relations Associate Interview

    Anonymous Interview Candidate in Los Angeles, CA
    Anonymous Interview Candidate in Los Angeles, CA
    Application Details

    I applied online. The process took 2 weeksinterviewed at Universal Studios Hollywood in December 2014.

    Interview Details

    Applied it through online, rcvd the call on the day I applied. The 1st interview is then scheduled on the next day at 10am. We went in and had listened to a presentation about the company and current openings. After that we had took a simple math test. Then a one on one interview is offered. The opening at that time is food stand associates which is not what I want. The interviewer asked me to introduce myself and what is my favourite movie. Then she asked me what positions am I interested in. I told her I am interested in Guest Relations. She then asked me to wait for a call,they will contact me as soon as there's a opening.

    Two weeks had passed, I was giving you p hope actually. Until yesterday, I rcvd the call to invite me to a interview of the Guest relations associate. I was there 10:30 which was half an hour early. there's total of 2 male and 2 female (including myself ) interviewing today.

    At 11sharp, the staff invite us to do a simple typing test, passing score is 30-40 wpm. I scored a 61wpm. After that we wait for the general manager of the department to meet us. All of us were invited into the conference room and we had a simple and a relaxing group interview which he just asked us some experience and why do u wanna work here. That last for about 20-30minutes.

    Then we were asked to wait for a reply before tomorrow night.

    I then leave and head back home, after 2 hours, I rcvd a call and said the position is offered to me!!! Hurray! Going to finish the paperwork on friday!

    Interview Questions
    • what is your favourite movie?   Answer Question
    • tell me about the hardest customer service experience that you had ever deal with.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview

Universal Studios Hollywood Awards & Accolades

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Additional Info

Unlock Profile
Size 150 to 499 Employees
Founded 1957
Type Subsidiary or Business Segment
Industry Arts, Entertainment & Recreation
Revenue Unknown / Non-Applicable per year
Competitors Unknown

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Universal Studios Hollywood

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