University of Phoenix
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University of Phoenix Reviews

655 Reviews
655 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
University of Phoenix President Dr. William Pepicello
Dr. William Pepicello
369 Ratings

    Good company to work for with good benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enrollment Advoior  in  Phoenix, AZ
    Former Employee - Enrollment Advoior in Phoenix, AZ

    I worked at University of Phoenix full-time for more than 3 years


    University of Phoenix is a great employer. It is a steady job and offers good benefits including education. As an employee you are always busy and most managers are open. The company is going through some changes but I believe they have the best intentions in mind. Is the original online university and is still the best because they do for the most part keep the student in mind.


    Make your message more clear. Stop changing things every 5 seconds and truely be open to advice from your employees. You have a Very educated staff and many resources at your fingertips which you could utilize to your benefit.

    Advice to ManagementAdvice

    Upper management: Stay Involved! Your plan is a good one and your core values are solid. There are still several managers and director lingering from before these positive changes and while they "talk well" they don't always walk the talk.

    Approves of CEO

University of Phoenix Interviews

Updated Sep 16, 2014
Updated Sep 16, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Interview Details

    I was recruited to fill a new role that wasn't officially in the system, so materials and online testing were actually not applicable to this position. The entire IT/online component of the application process was a bit of a disaster. I continued to get links saying I had not completed some online testing even though I had, and the salary email and the rest of the information sent to me did not match what I had been told by the hiring manager. Also, for a relatively low-paying job, asking the applicant to create a PowerPoint presentation under a limited time schedule that could be used to market the school almost seemed like free marketing consulting particularly as the job I was applying for did not require such a presentation necessarily. The hiring manager also made a statement to me in the call confirming their offer that was professionally a bit insulting I declined the offer.

    Interview Questions
    • Being asked to create a PowerPoint presentation in a very short time and then being asked to present it in a conference room without having started the job or being given information to use was a bit extreme.   View Answer
    Reasons for Declining

    There was too much confusion in the system, the pay confirmation was not what was agreed upon, and the hiring manager made a statement in the confirmation call that was professionally insulting.

    Declined Offer
    Negative Experience
    Difficult Interview

University of Phoenix Awards & Accolades

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Best Employers for Latinos to Work For in the West, Latinos For Hire, 2012
Best Places to Work in Dallas-Fort Worth (Medium), Dallas Business Journal, 2009
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Additional Info

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Headquarters Phoenix, AZ
Size 5000+ Employees
Founded 1976
Type College / University
Industry Education
Revenue $500 million to $1 billion (USD) per year
Competitors Unknown

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