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Usablenet Reviews

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Nick Taylor
33 Ratings
  • Helpful (3)

    Disappointing Send Off

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in New York, NY
    Former Employee - Project Manager in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Usablenet full-time (More than 3 years)


    Met a lot of smart people in the beginning, learned a lot about the industry (mobile web sites) as it was relevant when I started in 2012. Learned to thrive under pressure with a large client base and at the time under great leaders (Client Services management team) as well. Made some great friends, had some good parties.


    Made to feel undeserving when asking for a raise or requesting a meeting to discuss the possibility of a raise. The hush hush mentality of "upper management" is concerning for not only the direction of the company but the value of the employees. Employee morale has turned a bit depressing. No clear direction as to forward movement with the company. ** Note to current employees, if you plan to leave for another opportunity, and have worked through the quarter, rightfully earning your bonus... let it be known that if you are not employed the day the check comes to you will NOT get your bonus! i.e. When your final check comes after you have left you will receive your salary payment, but not the bonus.

    Advice to Management

    Stop being so secretive. Your employees are your #1 asset, they deserve to be kept in the loop on who is leaving, what will happen when someone leaves, will they be replaced? Middle management was the bread and butter of holding together the "team", however as business was obviously not what it used to be they got out (as anyone would) but never replaced. Hence leaving a huge gap and a lot of un answered questions. With no clear direction many more were faced with no other option but to leave.

Usablenet Interviews

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Interview Experience


Getting an Interview

Getting an Interview


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Interview Difficulty




    Account Manager Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview


    I applied online. The process took 2 days. I interviewed at Usablenet.


    Very disorganized. Originally scheduled to have a phone interview which the recruiter never called and had to reschedule. After the phone interview, I followed up with the recruiter twice but never heard back.

    Interview Questions

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Additional Info

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Headquarters New York, NY
Size 51 to 200 Employees
Founded Unknown
Type Company - Private
Industry Information Technology
Revenue $10 to $25 million (USD) per year
Competitors Unknown

Our early focus as a company was on usability and web accessibility. In early 2000 Usablenet led the way in helping clients optimize their website for mobile. Today, Usablenet is a driving force in the world of mobile and multichannel customer engagement.

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