- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I worked at Vermont Teddy Bear full-time (more than 3 years)RecommendsNeutral OutlookApproves of CEORecommendsNeutral OutlookApproves of CEO
Great benefits, work life balance, awesome people
The coding is not cutting edge technology
Getting an Interview
Getting an Interview
- Accepted OfferPositive ExperienceEasy InterviewAccepted OfferPositive ExperienceEasy Interview
I applied in-person. The process took a day – interviewed at Vermont Teddy Bear (Shelburne, VT) in December 2014.
After seeing an ad for seasonal call center staff online, I attended a job fair on-site, where I filled out an application and then spoke quickly with an HR person. She glanced at my resume and asked basic questions: "Tell me about your customer service experience." "Do you have experience with difficult people? How do you handle them?" "Can you type while talking on the phone?" I had no specific call center experience, but, on the basis of my resume, the HR person hired me for call staff on the spot. Ten hours of paid training followed, then shifts on the phones doing inbound sales calls. Over the weeks, I was trained in more complex subjects such as order modification, tracking, returns, etc.
- Unexpected question: Can you type while talking on the phone? 1 Answer
No negotiation. Flat $10.00 an hour, which they've apparently been charging for years.
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Being cute may not be the key to success in the business world, but Vermont Teddy Bear thinks it can't hurt. It makes old-fashioned, jointed teddy bears up to 3 feet tall. They're available in several colors and about 190 different outfits, such as ballet tutus, wedding gowns, and sports uniforms. Best known for its Bear-Grams (which include a bear, candy, and personalized message), Vermont Teddy Bear sells the bears from a pair of factory retail stores and via catalogs and the Internet. Other operations include Pajama-Grams (sleepwear and bath or body products in a...