Victoria's Secret Stores

  www.victoriassecret.com
  www.victoriassecret.com
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Victoria's Secret Stores Reviews

1,460 Reviews
3.3
1,460 Reviews
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Victoria's Secret Stores CEO Sharen Turney
Sharen Turney
525 Ratings
  1.  

    Best overall experience in retail!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Victoria's Secret Stores full-time for more than 3 years

    Pros

    Strong focus on running your own business. A lot of tools to utilize for virtually any area of focus (too many at times!). Work/ life balance is the best you will find in retail. Reward top performers. Met great people along the way. Allowed to recruit hire and staff from top to bottom.

    Cons

    For a multi-billion dollar company you would think they would look into better protecting their assets. Shrink is out of control in most stores, and they only look internally, as if external doesn't happen. No camera system, no prosecution. Expected to "control your business" yet if it was my own business, I'd invest in tools to help me protect my product. Inventory is done by outside companies that can't even count and constantly screw up, yet continue to come back again and again. No control over your inventory - no idea what you own or what you are missing. Inventories are closed before you have a chance to review and make corrections, and have shrink percentages held over your head, even when they are wrong. Previous DM played favorites and it was frustrating and fellow store managers could be extremely caddy. If you keep your head down, smile, and do what they ask, you'll be fine - but be careful with what type of ideas or comments you share that "go against the grain" because you can very easily fall out of good graces. No support from a regional level, unless it's to come once every six months to wipe their fingers on your fixtures checking for dust. Customers are some of the most demanding I've ever seen in the 10 years I've been in retail management, and customer relations pretty much gives into every whim, making us look like the bad guys. Sometimes I have to wonder if I'm working for a high end brand or a discount store with the way customers demand and expect to use multiple coupons or return ratty, old lingerie and expect a full refund or brand new exchange.

    Advice to ManagementAdvice

    Start looking into how to better support stores with shrink and start cracking down on repeat offenders instead of all but handing them a shopping bag to steal. Saying "hi" and trying to help them doesn't work all the time, especially when they KNOW how easy it is to steal in our stores because we do NOTHING. Fellow retailers call police for petty theft and guess what- they dont come back again. Its embarassing to have loss prevention from other stores bring back product from shoplifters they were allowed to apprehend. Cameras in all stores would protect them both externally and internally - it may cost a lil money, but the money you would save from theft and sales you would gain from actually owning the product in stores might offset cost...and gauging by the amount of money you spend on marketing that gets thrown away, you might be able to find it easily.

    Recommends
    No opinion of CEO

Victoria's Secret Stores Interviews

Updated Sep 9, 2014
Updated Sep 9, 2014

Interview Experience

Interview Experience

69%
20%
9%

Getting an Interview

Getting an Interview

67%
17%
5%

Interview Difficulty

2.2
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Sales Associate Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    I was interviewed at the storage room of the store and the atmosphere was kind of serious and professional. The hiring manager held a pretty quick interview for me so I could say that she wasn't interested in me. Overall the interview isn't hard. It all just depends on the need of the store for new associates.

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview

Victoria's Secret Stores Awards & Accolades

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Additional Info

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Website www.victoriassecret.com
Headquarters Reynoldsburg, OH
Size 5000+ Employees
Founded 1977
Type Subsidiary or Business Segment
Industry Retail
Revenue $1 to $2 billion (USD) per year

Victoria's Secret Stores is not hush-hush, but it is unmentionable(s). The largest subsidiary of Limited Brands (more than 40% of sales) is also North America's #1 specialty retailer of women's intimate apparel, operating about 1,040 mostly mall-based Victoria's Secret and Victoria's Secret Pink shops throughout the US and Canada. Bras, panties, hosiery, swimwear, shoes, and more are sold under the Victoria's Secret brand and grouped in collections such as Dream Angels and Very Sexy. Many Victoria's Secret lingerie stores also sell beauty products. The chain's... More

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