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Victoria's Secret Stores Reviews

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Victoria's Secret Stores CEO Sharen Turney
Sharen Turney
708 Ratings
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    Former Employee - Sales Associate in Chesterfield, MO
    Former Employee - Sales Associate in Chesterfield, MO

    I worked at Victoria's Secret Stores part-time (More than a year)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO


    Victoria's Secret does a phenomenal job to make sure each and everyone of their employees is confident and knowledgeable about their products. I have worked retail previously before here, and nothing has helped me as much as working for them. I truly feel that once someone can work for Victoria's Secret, they can really work anywhere. I was welcomed with open arms and the whole team and management did a multitude a follow-ups through the day to see how I could better myself. Managers set goals for each associate based on their strengths and personalities. Reading some of these reviews makes me very sad, because I worked for an amazing store, but I do believe that you can get awful customer service in any place you shop. So before you blame the entire company, maybe you just need to switch stores.


    Like any retail job, you will get nasty customers. I did my very best to try to do anything in my power to create a returning customer, no matter what it took, but some people are just rude and awful. I saw more nasty customers at Victoria's Secret than any job I had worked in the past.

    Shoplifting was also a huge problem. Not being able to keep new products in the store really sucked, especially when we would have those forever customers who would come in for specific items, only to find out that everything walked out the door.

    Advice to Management

    I really have no advice to the management, or at least mine anyways. I guess if some of these stores are as bad as the reviews say, then management should damn well be reading these to see how they can grow and change from this. I really wish all VS stores could be like the one I came from.

Victoria's Secret Stores Interviews

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Interview Experience


Getting an Interview

Getting an Interview


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Interview Difficulty




    Sales Associate Interview

    Anonymous Interview Candidate in Birmingham, AL
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied through other source. The process took a weekinterviewed at Victoria's Secret Stores (Birmingham, AL).


    Very friendly. Everyone was nice and the training to be offered was outstanding. There is an extremely seamless carry over from new hire to floor ready which in my most recent experiences is rare. Great place to work.

    Interview Questions

Victoria's Secret Stores Awards & Accolades

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Additional Info

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Headquarters Reynoldsburg, OH
Size 5000+ Employees
Founded 1977
Type Subsidiary or Business Segment
Industry Retail
Revenue $1 to $2 billion (USD) per year

Victoria's Secret Stores is not hush-hush, but it is unmentionable(s). The largest subsidiary of Limited Brands (more than 40% of sales) is also North America's #1 specialty retailer of women's intimate apparel, operating about 1,040 mostly mall-based Victoria's Secret and Victoria's Secret Pink shops throughout the US and Canada. Bras, panties, hosiery, swimwear, shoes, and more are sold under the Victoria's Secret brand and grouped in collections such as Dream Angels and Very Sexy. Many Victoria's Secret lingerie stores also sell beauty products. The chain's... More

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