- RecommendsPositive OutlookApproves of CEO
I worked at Vivint full-time (More than 3 years)
Vivint has a decent payscale with unlimited commission potential. They are an industry leader in alarm and residential technology.
The hours can be extremely long with emergency service calls. They are constantly in a state of flux with regards to backend processes which can be disconcerting especially if you aren't used to rapidly changing work conditions.
Advice to Management
I would like to see some of the backend processes standardized to make the workflow more fluid.
Getting an Interview
Getting an Interview
Helpful (2)No OfferNegative ExperienceEasy Interview
Odd. VERY casual. Sat down with a couple guys, chatted. Not really an interview, to be honest. I knew who I was competing with. Disappointed to see the individual they chose had no experience whatsoever, no education (corroborated this on LinkedIn). After speaking with a friend that works there, he mentioned that the selected candidate had a friend who helped them get the job. I'm not sure how this company survives on such a recruitment model. If people with zero experience/education are able to satisfactorily do the job, I can't imagine they're performing overly complex/challenging work. Which also leads me to believe that these individuals likely flounder or progress very little with this company; the only solution being to leave. Additionally, the benefits are terrible. $600/month family premium and they really phone-in the free meal for some reason - maybe to distract from the initial gasp after you hear the monthly premium. I guess this is a huge selling point for folks in this area... AKA cheap employees. Compensation for the position was laughable, as well. Again, how are they attracting talent with such low-brow compensation terms? I wont be applying again. The organization has no competitive appeal with their contemporaries in the area. By the way, I did receive a follow-up email asking me if I'd be interested in a customer support role... After I applied and interview for a manager position. Again, are they actually getting people to fall for this stuff?
- Do you know how to use this software? That software? Answer Question
Vivint, Inc. is one of the largest residential security and home automation services companies. Operating out of 25 offices throughout North America and Canada, the company retains more than 7000 employees and services over 750,000 accounts. Vivint was recognized by Forbes as one of America's Top 100 Most Promising Companies for 2013. With awardwinning customer service ...
Mission: Mission: To enhance each customer’s home and family life through simple, intelligent products and services, delivered by people who care. Vision: To be the indispensable platform that intelligently links the home and family for millions of consumers worldwide.