W.B. Mason


W.B. Mason Reviews

92 Reviews
92 Reviews
Rating Trends

Recommend to a friend
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Leo J. Meehan III
58 Ratings

    Very good learning experience. Great people to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at W.B. Mason


    Hired with no experience when other companies would not. Overtime makes up for the low hourly pay. Job security and good benefits.


    Customer service and sales reps call you all day long non stop. Next day delivery service makes customers very angry if you don't get they're stuff to them.

    Advice to ManagementAdvice

    Happy drivers means happy customers. A driver will work harder for you if you treat them right.

    Positive Outlook
    Approves of CEO

W.B. Mason Interviews

Updated Dec 10, 2014
Updated Dec 10, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Customer Service Representative Interview

    Anonymous Employee in Hauppauge, NY
    Anonymous Employee in Hauppauge, NY
    Application Details

    I applied online. The process took a weekinterviewed at W.B. Mason in October 2014.

    Interview Details

    I was scheduled for an interview at the Hauppauge NY branch at 8:00am after having a phone interview with a representative in the main branch. I arrived at the branch location 10 minutes early and was greeted by an employee who told me my interviewer hasn't arrived yet. I was asked to wait in the entrance way for a couple of minutes. 8:10AM rolls by and no one has come to meet with me. 8:20AM and still no one. By now I would've expected the first employee to come back and give me an update or at least check on me and apologize for the wait. By 8:30AM I just walked out the door and left. I had to leave by 8:45AM to get to my current job on time and I didn't think 15 minutes was anywhere near appropriate for an interview if she did show up. I would've went looking for someone to help me, but in the next room they were having a big meeting and I didn't want to interrupt. It was a completely inappropriate place for a meeting anyway as going through that room was the only way to get to anywhere else in the building. Employees were even blocking the door as they all stood around listening about furniture sales. Although it wasted my time, it showed me that I would never want to work for a company like this. The whole building looked run down anyway and the entrance way they had me wait in was freezing cold, no heat. Please take all the negative reviews on this company to heart. I dismissed them and thought I would have to see for myself, but if they treat a potential employee like this I can't imagine how they treat their actual employees.

    Interview Questions
    No Offer
    Negative Experience
    Difficult Interview

W.B. Mason Awards & Accolades

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Additional Info

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Website www.wbmason.com
Headquarters Brockton, MA
Size 1000 to 5000 Employees
Founded 1975
Type Company - Private
Industry Retail
Revenue $100 to $500 million (USD) per year

Who but W.B. Mason could offer such an array of office supplies? The company, founded in 1898 as a rubber stamp maker, is one of the largest private office products dealers in the US. Its operations cover about a dozen states on the East Coast and include about 15 W.B. Mason office supply centers and about 15 Whatta Bargain locations, which stock furniture and business equipment. The company also sells merchandise to customers in select states via its e-commerce site. W.B. Mason's customer base is mostly composed of small and midsized businesses. The firm is owned by... More

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