WOW! Internet

www.wowway.com
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WOW! Internet Reviews

53 Reviews
2.8
53 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Steven Cochran
20 Ratings
  • 1 person found this helpful  

    As far as customer service jobs go, WOW! is a good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Advanced Customer Care Representative - Tier II in Colorado Springs, CO
    Former Employee - Advanced Customer Care Representative - Tier II in Colorado Springs, CO

    I worked at WOW! Internet

    Pros

    Company values, training, personal growth, good pay and benefits.

    Cons

    Work-life balance, leadership, far too focused on the bottom line as of late.

    Advice to ManagementAdvice

    Listen to your frontline employees - they're the ones who are getting feedback from your customers! Stop focusing on the bottom line and start focusing on the customer again - without them, you wouldn't exist!

    Recommends
    Negative Outlook
    Disapproves of CEO

WOW! Internet Interviews

Interview Experience

Interview Experience

66%
16%
16%

Getting an Interview

Getting an Interview

50%
50%

Interview Difficulty

2.0
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Direct Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I only had one interview and the process of getting started was 2 mos.

    Interview Questions
    Negotiation Details
    There is no room for negotiation
    Accepted Offer

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Additional Info

Unlock Profile
Website www.wowway.com
Headquarters Englewood, CO
Size 1000 to 5000 Employees
Founded 1996
Type Company - Private
Industry Telecommunications
Revenue Unknown / Non-Applicable per year

WideOpenMidwest is more like it. Although based in Denver, WideOpenWest offers digital cable TV, computer telephony, video-on-demand, and broadband Internet access to customers in the metropolitan areas of Illinois, Indiana, Michigan, and Ohio under the WOW! Internet and Cable brand. Major cities served include Chicago, Detroit, and Cleveland. WideOpenWest also offers services packaged for business and institutional customers. In 2012 WOW! acquired the Michigan customers (some 80,000 households) of Broadstripe for about $55 million. The deal bumps WOW!'s customer base to... More

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