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Wardlaw Claims Service Reviews

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  • Supportive management, great team atmosphere.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waco, TX
    Current Employee - Anonymous Employee in Waco, TX


    They a big management change for the better in the last two years. Now they have the right structure! Supportive, communicate, great at what they do. Knowledgeable. Team environment in a huge way. Note: I am full time, salaried, not a 1099 adjuster. But their conference in 2012 really showed how they care about front line staff.


    I am sure being a 1099 adjuster and not always getting claims is frustrating, but this is based on what carriers give them, not so much what Wardlaw dictates. For staff like me, a lot of us are remote, and regular communication is key. Wardlaw is pretty good at it, but it is hard missing the day to day in the office talk about projects and issues.

    Advice to Management

    Keep hiring the right people when you do. Keep backing up adjusters as they really run the show. Building employee loyalty is important.

Wardlaw Claims Service Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Accepted Offer
    Neutral Experience
    Easy Interview


    I applied through an employee referral. The process took 1 day. I interviewed at Wardlaw Claims Service in July 2008.


    I was referred by an employee of Wardlaw. I interviewed with the Claims Operations manager and was offered a position handling claims over the phone. Wardlaw was good to work for, except, they pay their adjusters only after the carriers have paid them. This tends to be a long process, especially during non-catastrophe times. They do allow draws against what has been turned in up to a certain percentage. This percentage is "unwritten" and tends to be based on longevity and total amount owed.

    Interview Questions


    The pay schedule is set. There is no negotiation. However, this is standard practice for independent adjusting firms.

Wardlaw Claims Service Awards & Accolades

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Additional Info

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Website www.wardlawclaims.com
Headquarters Waco, TX
Size 16 to 50 Employees
Founded 1965
Type Company - Private
Industry Insurance
Revenue $1 to $5 million (USD) per year
Competitors Unknown

For 50 years, Wardlaw Claims Service has provided insurance carriers with first-class adjusting services while maintaining the highest technical standards in the industry. Wardlaw has stayed ahead of the curve by introducing some of the most innovative technology in the industry, including on-site mobile claims handling. Whether it's property, auto, commercial ... More

Mission: Mission Statement Providing the highest quality products and services to the Claims Industry, with integrity and efficiency, while exceeding the expectations of tomorrow, today. Vision Statement To be the organization Insurance Carriers and Professional Adjusters prefer and trust through consistent and innovative solutions.

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