Washington Dental Service

  www.deltadentalwa.com
  www.deltadentalwa.com

Washington Dental Service Reviews

8 Reviews
3.1
8 Reviews
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Jim Dwyer
5 Ratings
  1. 1 person found this helpful  

    A good growth experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Washington Dental Service full-time (more than 5 years)

    Pros

    -The vast majority of employees are great people who really care about the mission and about each other.
    -There are many opportunities to get involved in projects outside of the scope of your position; which allows for additional growth
    -Benefits are VERY rich, great medical, dental (duh), and decent optical. 401k is matched dollar for dollar up to the first 8% - which is excellent! Nice vacation time, floating holidays, sick time, etc.
    -Work/life balance is very good. The office pretty much becomes a ghost town by 5pm each day.

    Cons

    -Communication is sorely lacking. Often a decision is made in a room with a few people and then implemented without considering it trickle-down effect. In many cases, the change is not communicated to all stakeholders, and employees end up with varying degrees of information. The front-line employees always seem to be the last people to know, and often don't realize there has been a change until someone from outside of the company calls to complain about it.
    -People are promoted because they have been there the longest, not necessarily because they are the best candidate. While I never felt it first-hand, there was a lot of favoritism evident, which is discouraging to those who are not a part of the "in" crowd.
    -Bonus structure is set up so that those who make the most in salary are eligible for the most in bonus %. Those at the bottom of the totem pole are eligible for the least amount in bonus %.
    -There are many new initiatives that are the flavor of they day... here today and gone tomorrow. It is hard to get excited about new programs when experience has shown that they will probably fade and die. Nothing really seems to change.
    -Senior leadership often considers themselves exempt from participating in "all-employee" initiatives. This is not leading by example.

    Advice to ManagementAdvice

    Thank you for the growth opportunities being at WDS afforded me. Try to figure out a way to find out who your worker bees really feel, and care about their feelings. There is a lot of fear of retribution for those who would like to speak out but are afraid.

    No opinion of CEO

Washington Dental Service Interviews

Updated Nov 15, 2014
Updated Nov 15, 2014

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Interview Difficulty

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  1.  

    Marketing Specialist Interview

    Anonymous Employee in Seattle, WA
    Anonymous Employee in Seattle, WA
    Application Details

    I applied online – interviewed at Washington Dental Service in October 2013.

    Interview Details

    Phone screening interview with HR, 1:1 interview with hiring manager, panel interview with the rest of the team. Then you wait and find out that they aren't interested in you because they aren't really sure what kind of person they want in the role.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview

Washington Dental Service Awards & Accolades

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Additional Info

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Website www.deltadentalwa.com
Headquarters Seattle, WA
Size 150 to 499 Employees
Founded 1954
Type Nonprofit Organization
Industry Insurance
Revenue $10 to $25 million (USD) per year

Washington Dental Service keeps the pearly whites of the Pacific Northwest gleaming with its dental coverage plans. The company provides a number of different coverage options, including fee-for-service plans, managed care plans, PPOs, and discount programs. It covers some 2.5 million sets of teeth, all of them through employer groups based in Washington. Washington Dental, founded in 1954, maintains a dental provider network of about 4,000 general dentists and specialists within the state, but also covers employees located outside Washington through its affiliation with... More

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