Washington Federal


Washington Federal Reviews

77 Reviews
77 Reviews
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Roy M. Whitehead
53 Ratings
  1. 3 people found this helpful  

    Hard Work is Recognized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Everett, WA
    Current Employee - Customer Service Representative in Everett, WA

    I have been working at Washington Federal full-time (more than an year)


    As a new department at this bank, it can be stressful for everyone.

    The training was short, but if you had the skills to adapt to this position, it wasn't as hard to learn/get familiar with. I was hired on prior to one of the Bank of America acquisitions. It was a little nerve wrecking, but everyone you sat next to had the knowledge you needed if there was a question. Also, Supervisors and team leads walked around frequently asking if you were doing okay and/or answered your questions promptly. It was very comforting. There is also multiple resources you may find the information you are looking for without asking a question to someone else. Even when they change the proper information, they notify you in advance.

    Washington Federal supports me with complimentary refreshments such as drinks and snacks just incase you forget to bring a lunch or just something to munch on in our break room. There is multiple floors at my work location that you have the ability to maintain privacy when needed. When in doubt, you may always leave the building during breaks and lunch times.

    Leadership, Supervisors, and Management strongly believe in and encourage the open door policy to everyone. As a team member, I had the chance to talk with the correct person about other opportunities Washington Federal has to offer while being in my department. It's awesome to know that there is so much room for growth in all of Washington Federal departments that are willing to train you.

    I feel very supported and encouraged with my life inside and outside of work. Leadership and supervisors always help everyone with time off or a temporary schedule change to make sure you get your 40 hours of work (most places don't give you that opportunity).

    As a C3 Agent and also a new member to Washington Federal, I am very proud and pleased to say that I work with one amazing team, let alone Washington Federal.


    C3 department in Everett had too many cliques previously causing bullying. Some previous unprofessional talk during work hours between C3 agents. Everything to this date has improved and is a much better environment.

    Advice to ManagementAdvice

    You're doing a great job.

    Positive Outlook
    Approves of CEO

Washington Federal Interviews

Updated Aug 11, 2014
Updated Aug 11, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Branch Manager Interview

    Anonymous Interview Candidate in Salt Lake City, UT
    Anonymous Interview Candidate in Salt Lake City, UT
    Application Details

    I applied online. The process took 2 weeksinterviewed at Washington Federal.

    Interview Details

    Interview process was very professional. I sat down with the HR director and divisional manager. It wasn't uncomfortable at all.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview

Washington Federal Awards & Accolades

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Additional Info

Website www.washingtonfederal.com
Headquarters Seattle, WA
Size 1000 to 5000 Employees
Founded 1917
Type Company - Public (WAFD)
Industry Finance
Revenue $500 million to $1 billion (USD) per year

Washington Federal is one of America’s strongest financial institutions, with the 7th highest capital ratio among the nation’s largest 100 publicly-traded banks. We’re the largest national bank headquartered in the Pacific Northwest, with over 1,900 employees, 252 branches and $14.8 billion in assets across 8 states. Our corporate office is located in downtown Seattle just a few blocks from the Pike Place Market. We’re a full-service bank focused on keeping things simple. We operate three primary lines of business: retail banking, business banking and commercial real... More

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Washington Federal

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