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Waterstone's Reviews

33 Reviews
33 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
James Daunt
13 Ratings

    Great student job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bookseller  in  Edinburgh, Scotland (UK)
    Former Employee - Bookseller in Edinburgh, Scotland (UK)

    I worked at Waterstone's part-time for more than a year


    One branch I worked at had great management and my colleagues were passionate about books. This created a nice atmosphere.
    Pay was above NMW


    One of the branches I worked at was poorly managed and had a high turnover of staff. Was not dealt with.
    Not enough trust in staff.
    Internet connection was poor.

    Advice to ManagementAdvice

    Better rewards staff and branches which are performing well.

    Neutral Outlook
    No opinion of CEO

Waterstone's Interviews

Updated Sep 18, 2014
Updated Sep 18, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Bookseller Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied in-person - interviewed at Waterstone's in September 2014.

    Interview Details

    Arrived 5 minutes early for interview. Manager, who was on the phone, ignored me for 15 minutes to complete his call to the Area Manager. His opening gambit was to proceed loudly swear about how great the sales were in "his shop". Spent another 5 minutes printing out forms for me to read. Explained that recently the interview system had changed to the effect that all interviewees would receive the same questions, be it for temporary bookseller or managerial positions. After typing a couple of my responses onto his computer he claimed that my answers, "wouldn't cut it" and that I would have to start again. Upon which I walked out.

    Interview Questions
    • Give an example of when you have used your initiative to exploit a commercial opportunity.   Answer Question
    No Offer
    Negative Experience

Waterstone's Awards & Accolades

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Additional Info

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Website www.waterstones.co.uk
Headquarters London, United Kingdom
Size 1000 to 5000 Employees
Founded Unknown
Type Company - Private
Industry Retail
Revenue Unknown / Non-Applicable per year
Competitors Whsmith, Blackwell UK

Waterstone's customers find the company as refreshing as a cool drink of water. A leading bookseller in the UK, Waterstone's operates about 295 storefronts on high streets and at university campuses across England, Northern Ireland, Scotland, and Wales. It also has stores in Belgium and Amsterdam, as well as an e-commerce site. The company's flagship, on London's Piccadilly Street, is the largest bookshop in Europe and has floors dedicated to fiction, children's literature, and academic subjects, among other genres. Strapped by competition from the e-book industry and... More

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