Glassdoor is your free inside look at what it's like to work at Wayfair - including salaries, reviews, office photos, and more. All content posted anonymously by employees working at Wayfair.
Online shoppers navigating the Web's vast offering of home goods need only stop at Wayfair (formerly CSN Stores). The company is a leading online retailer of more than 5,000 brands of products, including cookware, home and office furniture and decor, lighting, strollers, and more. Seeking to become the Amazon.com of home goods, the e-tailer in 2011 merged some 200 specialty e-commerce sites, such as AllModern.com, Cookware.com, Luggage.com, SimplyDesks.com, and Strollers.com, all under the Wayfair.com brand. Founded in 2002 by CEO Niraj Shah and chairman Steve Conine as a...More

Wayfair is the largest online-only retailer of home furnishings and housewares in the U.S. We're looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. With over $500 million in revenue and 950 employees, we have offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Our Core Values:
We Love a Zillion Options
Delivering options across styles and pricepoints for our customers is what we do. With more styles and more choice, there is more chance of finding stuff for your home.
We Use Our Brains
We trust and empower our employees to build solutions and systems for complex problems. We reward brains with more responsibility and experience than you’d get anywhere else.
We Like Transparency
We gather and share information openly and transparently because it enables us to figure things out, build relationships, and make shopping easier.
We Are Never Done
We’re passionate about continually making things better and faster through open minds and teamwork, measuring results, then adjusting. Some call it a learning mindset, some call it flexibility, the Japanese call it kaizen. We call it another day at the office.
We Are “Go-To” People
We are a company full of “go-to” people who help each other, our customers, and our communities by being active, accountable, and accessible.
This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.
CEO
Pros:
The working atmosphere is is good. Colleagues are willing to help.
Flat management hierarchy. Manager are supportive.
– Full Review
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Customer Service Representative 15 Wayfair Salaries |
$30,470 |
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12 Wayfair Salaries |
$32,333 |
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12 Wayfair Salaries |
$79,972 |
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No Offer – Reviewed Mar 25, 2013
Interview Details – The interview process was very quick. The HR representative was friendly and very enthusiastic about the company. The interview with the hiring manager was uncomfortable and dry. The hiring manager acted smug and made no effort to connect during the interview. It also felt that he was a very… – Full Interview
Interview Question:
What would you change about the website and what would be some issues stemming from that change.
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Answer Question
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