- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I worked at Wellmark full-time
Great culture, Great people and Fantastic Benefits!
Very difficult and stressful job.
Advice to Management
Use the amount of training time given to CSA's more wisely. Train them on things they actually need to know when they're on the phones. The amount of information and types of calls which CSA's are expected to handle is entirely too expansive. Management should consider training them to specialize in specific categories (pharmacy, claims, billing, etc).
Getting an Interview
Getting an Interview
- No OfferNegative ExperienceAverage Interview
I applied online. The process took 3 days. I interviewed at Wellmark (Des Moines, IA) in April 2015.
I like the idea of a secure environment; however, I did not appreciate the final hiring decisions being left up to peer coworkers and not management. The hiring director was very impressed with my background, skill set and experience. The two managers also seemed to be pleased with the experience I was bringing to the department. The other foot dropped when I was informed that I had one more interview, with three additional administrative staff members. So to sum it all up, I interviewed with five (5) people and was tested for about 45 minutes in the same day. Two weeks later, I found out that the administrative staff didn't feel I was a good fit for the team. Needless to say, I was little disappointed about the entire process. My take away from that experience was, perhaps that was not the job for me.
- What do you consider to be one of your greatest strengths? Answer Question
Wellmark is feeling good, but it still has the Blues. A Blue Cross and Blue Shield Association licensee, the mutual insurance company provides health care to more than 2 million people through Wellmark Blue Cross and Blue Shield of Iowa and Wellmark Blue Cross and Blue Shield of South Dakota. Individual and group products include HMO, PPO, POS, and indemnity plans, as well as ...
Mission: As with any successful business, Wellmark’s focus is our customers. Our customers today demand exceptional value. They want to be empowered to keep themselves and their families healthy. And in the wake of corporate business scandals nationally, customers increasingly want to associate with companies that have high ethical standards. That’s what we aim to deliver, through key business strategies that set us apart, and a company-wide ethic to "do the right thing."