Wells Fargo & Company is a diversified financial services company providing banking, insurance, investments, mortgage, and consumer and commercial finance through more than 9,000 stores and more than 12,000 ATMs and the Internet (wellsfargo.com) across North America and internationally.
We’re headquartered in San Francisco, but we’re decentralized so every local Wells Fargo store is a headquarters for satisfying all our customers’ financial needs and helping them succeed financially. One in three households in America does business with Wells Fargo. Wells Fargo has $1.4 trillion in assets and more than 275,000 team members in more than 35 countries across our 80+ businesses.
We ranked fourth in assets and first in market value of our stock among our U.S. peers. Among all financial services companies, we ranked first in market value in the U.S. and second in the world, as of June 30, 2013. In 2013, Euromoney named Wells Fargo Bank of the Year and Best Bank in the U.S. We were the first U.S. bank to be recognized as Bank of the Year. In 2012, The Chronicle of Philanthropy ranked us #1 as the Most Generous Cash Donor in the U.S. In 2013, The Wall Street Journal named us the largest bank in the world by market capitalization at $237 billion.
Our vision: “We want to satisfy all our customers’ financial needs and help them succeed financially.
We offer a broad array of medical, dental, and vision plans. In addition, as a Wells Fargo team member, you will receive a rich selection of benefits you can personalize to help you achieve the perfect work/life balance.
Our team members also participate in a stock purchase plan and receive discounts on financial products, home mortgages, and more.
Highlights of our benefits package
Paid Time Off
The flexibility of Paid Time Off (PTO) lets you set your own priorities. Use PTO for vacation, a parent-teacher conference, a doctor’s appointment, or any number of other events in your busy life.
You can make before-tax or Roth contributions (or a combination of both) to the 401(k) Plan up to the lesser of 50% of your eligible pay or the IRS limit. To help you save for retirement, Wells Fargo will match your contributions dollar for dollar up to 6% of your eligible pay on a quarterly basis , after 1 year of service. Additionally, Wells Fargo may — at its discretion — make a profit sharing contribution to your 401(k) Plan account up to 4% of your annual eligible pay based on company performance.
Discounts & Savings
We want you to achieve financial success. So we offer special discounts on Wells Fargo financial products and services that are typically offered to our best customers.
LifeCare.com provides counseling, education, and referral services on a wide range of issues and topics.
You can choose to pay for mass transit or parking on a pre-tax basis.
We encourage you to continue your professional development. Wells Fargo will reimburse you for eligible tuition expenses up to $5,000 annually.
Wells Fargo provides up to $5,000 for eligible adoption-related expenses through our Adoption Reimbursement Program.
Scholarships for Dependent Children
Wells Fargo offers several scholarships to children of employees. Your children can apply and receive awards ranging from $1,000 to $3,000.
Our vision is:
It is just as relevant today as when it was written more than 20 years ago. In fact, we didn’t know then that at only 88 characters, it would be succinct enough to tweet today!
Our vision of financially satisfied, successful customers is based on a simple premise. We believe customers across all business segments can be better served, and save time and money, if they bring all their financial services to one trusted provider that knows them well, provides trusted guidance and advice, and can serve their full range of financial needs through a wide choice of products and services.
Our journey toward this customer-centric vision has required hard work, persistence and determination. We’ve made steady progress toward this goal. But we still have much to learn, teach and share and, as always, more of our customers’ financial needs to satisfy. For example, our own customers still give about half their financial business to our competitors! Our job—central to our vision—is to make it easy for customers to bring more of their business to us so we can satisfy all their financial needs.
Our vision has nothing to do with transactions, pushing products or getting bigger for the sake of bigness. It’s about building lifelong relationships one customer at a time.
Each of our customers defines “financial success” differently and very personally. This could include the desire for financial security and self-sufficiency or the desire to be financially literate. It could include the desire to be disciplined and focused on spending and saving so customers can afford their own home, start or grow a business, save for education or prepare for retirement. Knowing what financial success means to each of our customers is the starting point for serving each of them well.
The reason we wake up in the morning is to help our customers succeed financially and to satisfy all their financial needs. The result is we make money because of our focus on serving customers, not the other way around. This time-tested vision will forever be what matters to Wells Fargo. We’ll never put the stagecoach ahead of the horses.
People As Competitive Advantage
This is the core of our culture. Culture means knowing what to do in the morning without having someone tell you what to do. We want to comply with not just the letter of the law but the spirit of the law. People as a competitive advantage should be that instinctive. It’s the starting point of every decision we make. When our people are in the right jobs, spending time on the right things, managed well, feeling good about their contributions, fully using their skills and learning new ones, and having fun — they’ll do it right by our customers. When they’re properly incented, rewarded, encouraged, and recognized — they’re even more satisfied with their jobs, provide better service, generate more sales, and produce even better business results. This generates more revenue — which results in greater profit — which fuels a higher stock price.
Chairman and CEO
Wells Fargo & Company
At Wells Fargo, we want every team member to be in a constant state of growth and development. Our leadership team encourages and supports team members to reach their full potential. Professional development opportunities at Wells Fargo include:
- Education — tuition reimbursement for career-related courses
- Goal-setting and performance education
- Online career development tools and resources
We encourage our team members to try new jobs, support their efforts to take on new responsibilities, and celebrate their career success.
We recognize the need to take on new responsibilities over time. The size and diversity of opportunities within Wells Fargo mean you’ll always have new challenges and opportunities.
Clearly defined career paths make it easy to see the next step in your careers. If you want to change careers entirely, you can do it — without leaving Wells Fargo.
Recognition is a vital part of making team members feel appreciated — and we do it at every opportunity. It can range from a simple thank-you note to a formal award ceremony at the local or national level.
Recognizing both sales performance and great internal and external customer service is essential to building and retaining the best team in the industry.
Wells Fargo Photos
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I have been working at Wells Fargo (More than 5 years)
Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.
Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!
Advice to Management
Cross sell expectations are going to destroy the customers experience after all tenured employees are fired. All that will be left are employees that cross sell and could not resolve a true complex issue.
Getting an Interview
Getting an Interview
Helpful (104)Accepted OfferPositive ExperienceDifficult Interview
I applied online. The process took 7 weeks. I interviewed at Wells Fargo.
So you apply to all the job postings that you want online wellsfargo.com/careers. You have to make an account and apply for each job post individually. Then you get an email to do a screening. It's a bunch of random aptitude questions. Then you'll get a choice as to when you would like to attend a group interview. This is for your entire metropolitan area. You interview with a recruiting officer. The group interview is about 2 hours long. You have to apply for all the job postings you want online again. Then you'll get an email telling you you can come for another interview-it is either one on one or another group interview. Or you'll get one saying they chose to go a different direction. If you get the former you'll go to a group interview-at least in my case- with a hiring panel. It has the district manager, and the managers at all the stores that have openings in the area. They'll ask you questions. Then at that point they write what they like about you and send it to recruitment who then makes the final decisions. Then the recruiting officer will either call you or email you telling you if you got the job. But careful, then you have to do an online application, set up a date for a fingerprint analysis, then the background check officialpy starts which could take a while. The. After that clears it's another week or two until you go into 2 weeks of mandatory 8-5 training. All in all the hiring process is about 6-8 weeks. It's long for an entry level job. Tips- you don't have to be the first one to answer all of the questions but try to be the third or forth, because sometimes they'll skip to the next question for the sake of time Smile: look the interviewer straight in the eye and smile and make eye contact even when they're talking to the whole group. Dress: Dress better then you think you should. Wear a suit. For girls a blazer and work pants is perfect. They should be wrinkle free and ironed. Stick with neutral colors and minimal makeup. Girls don't ever wear bold lipstick to an interview it's just not appropriate. And no chipped nail polish. Guys- if you wear a suit don't wear a black tie- it's only appropriate for funerals and weddings. Make sure your socks don't show and your tie should match your shirt. Sales- what they're looking for the most is cash experience and sales experience. And people who can learn quickly and easily. Extra friendly is the key word here. They also have customer satisfaction surveys so if you're not great with customers it might not be the right fit.
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- Whens a time you've dealt with a difficult customer? How did you retain them? 2 Answers
- Name a professional achievement. What did you learn about yourself? 3 Answers
- We find coachability very important. Whens a time you'd say you learned a task quickly and effectively 1 Answer
- Tell us about a personal sales goal. MOST IMPORTANT 2 Answers
Sometimes with tellers you'll have to mark both part time and full time because they have more part time positions available- but it could lead to full time. Just be prepared that it could be part time they're offering you. I got A part time of 24 hours a week.
Wells Fargo & Company (NYSE: WFC) is a nationwide, diversified, community-based financial services company with $1.5 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 9,000 stores, 12,000 ATMs, and the Internet (wellsfargo.com), and has offices in more than 35 countries to support the bank’s customers who conduct business in the global economy. With more than 270,000 team members, Wells Fargo serves one in three households in the ...