West Business Services

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West Business Services Reviews

102 Reviews
102 Reviews
Rating Trends

Recommend to a friend
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John Sanley
36 Ratings

    Good company, some teams better than others

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at West Business Services


    There is good life work balance


    Meeting matrix is hard for those without sales experience

    Advice to ManagementAdvice

    stop micromanaging

    Approves of CEO

West Business Services Interviews

Updated Jan 22, 2015
Updated Jan 22, 2015

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Customer Account Executive Interview

    Anonymous Interview Candidate in Rocky Mount, NC
    Anonymous Interview Candidate in Rocky Mount, NC
    Application Details

    I applied in-person. The process took a dayinterviewed at West Business Services in January 2014.

    Interview Details

    Interview was short. Took about 20 minutes. 5 was spent on actual interview questions. Most difficult question asked was if I could meet the schedule requirements. Hiring didn't seem that rigorous or challenging.

    Interview Questions
    • How many times have you been late to work.   View Answer
    Negotiation Details
    There wasn't one. Salary is set and no negotiations were available
    Accepted Offer
    Negative Experience
    Easy Interview

West Business Services Awards & Accolades

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Additional Info

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Website www.westbusinessservices.com
Headquarters San Antonio, TX
Size 1000 to 5000 Employees
Founded 1996
Type Subsidiary or Business Segment
Industry Business Services
Revenue $50 to $100 million (USD) per year
Competitors SYKES, Rainmaker Systems, Sitel

West Business Services stands in for a business-to-business (B2B) staff when you don't have one. The contract sales and marketing firm, a subsidiary of telemarketing giant West Corporation, provides direct marketing, sales territory coverage, customer service, product support, and consumer affairs, as well as market research. It can augment or substitute for a company's sales force. Clients are in retail, consumer services, foodservice, and health care (among other industries), and have included such notable names as Bayer, Reckitt Benckiser, Coleman, GlaxoSmithKline, and... More

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