West Business Services

  www.westbusinessservices.com
  www.westbusinessservices.com

West Business Services Reviews

88 Reviews
2.4
88 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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John Sanley
33 Ratings
  1.  

    Cut Throat

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Mesa, AZ
    Former Employee - Sales Manager in Mesa, AZ

    I worked at West Business Services full-time (more than 5 years)

    Pros

    Excellent ability to help your agents develop and improve in their calls. Good incentive plan. enjoyed the training programs.

    Cons

    Upper management tends to pump other managers for information and looks for the negative without checking all the facts, Tends to be one sided and less open minded. Very much self protective, and cares more about their well being than yours, Big disappointment after years of service. Set up and was actually told so before it happened! Other managers work on a fear basis.

    Advice to ManagementAdvice

    Stop pitting one manager against another and if theirs someone with something to say call them to do for it. What's their motive anyway? Help someone don't throw them away so easily.

    Recommends
    Neutral Outlook
    No opinion of CEO

West Business Services Interviews

Interview Experience

Interview Experience

64%
21%
14%

Getting an Interview

Getting an Interview

40%
27%
25%

Interview Difficulty

2.0
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Sales Associate Interview

    Anonymous Interview Candidate in Middleton, WI
    Anonymous Interview Candidate in Middleton, WI
    Application Details

    I applied in-person. The process took 2 daysinterviewed at West Business Services.

    Interview Details

    Attend their job site at a local restaurant for a quick interview and then called next two days to offer the position.

    Interview Questions
    • What's the difference between rejection and objection?   View Answer
    Negotiation Details
    None
    Accepted Offer
    Neutral Experience
    Easy Interview

West Business Services Awards & Accolades

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Additional Info

Unlock Profile
Website www.westbusinessservices.com
Headquarters San Antonio, TX
Size 1000 to 5000 Employees
Founded 1996
Type Subsidiary or Business Segment
Industry Business Services
Revenue $50 to $100 million (USD) per year
Competitors SYKES, Rainmaker Systems, Sitel

West Business Services stands in for a business-to-business (B2B) staff when you don't have one. The contract sales and marketing firm, a subsidiary of telemarketing giant West Corporation, provides direct marketing, sales territory coverage, customer service, product support, and consumer affairs, as well as market research. It can augment or substitute for a company's sales force. Clients are in retail, consumer services, foodservice, and health care (among other industries), and have included such notable names as Bayer, Reckitt Benckiser, Coleman, GlaxoSmithKline, and... More

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