West Business Services

www.westbusinessservices.com
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West Business Services Reviews

2.6
Rating Trends
Recommend to a friend
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John Sanley
38 Ratings
  • Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good working environment, clearly defined job responsibilities, represent major corporations.

    Cons

    Poor leadership/mentoring from upper management, changing bonus qualifiers in order to minimize bonus payouts in overly successful months.

    Advice to Management

    more proactive interactions with account executives, not just sales managers.


West Business Services Interviews

Interview Experience

Interview Experience

60%
20%
20%

Getting an Interview

Getting an Interview

50%
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10%
10

Interview Difficulty

1.9
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Account Executive Interview

    Anonymous Employee in Rocky Mount, NC
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at West Business Services (Rocky Mount, NC) in January 2014.

    Interview

    Interview was short. Took about 20 minutes. 5 was spent on actual interview questions. Most difficult question asked was if I could meet the schedule requirements. Hiring didn't seem that rigorous or challenging.

    Interview Questions

    • How many times have you been late to work.   1 Answer

    Negotiation

    There wasn't one. Salary is set and no negotiations were available

West Business Services Awards & Accolades

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Additional Info

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Website www.westbusinessservices.com
Headquarters San Antonio, TX
Size 1000 to 5000 Employees
Founded 1996
Type Subsidiary or Business Segment
Industry Business Services
Revenue $50 to $100 million (USD) per year
Competitors SYKES, Rainmaker Systems, Sitel

West Business Services stands in for a business-to-business (B2B) staff when you don't have one. The contract sales and marketing firm, a subsidiary of telemarketing giant West Corporation, provides direct marketing, sales territory coverage, customer service, product support, and consumer affairs, as well as market research. It can augment or substitute for a company's sales force. Clients are in retail, consumer services, foodservice, and health care (among other industries), and have included such notable names as Bayer, Reckitt Benckiser, Coleman ... More

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