West Corporation

  www.west.com
  www.west.com

West Corporation Reviews

370 Reviews
2.5
370 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
West Corporation CEO and Director Tom Barker
Tom Barker
150 Ratings
  1.  

    West Corporation is a reliable employer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at West Corporation part-time (more than 5 years)

    Pros

    The ability to work at home and know you are going to receive your full paycheck on time is great. The flexible scheduling is unbelievable and greatly appreciated.

    Cons

    There isn't much of a chance for advancement in this company and one of the projects is extremely difficult to work.

    Advice to ManagementAdvice

    Create more options for promotions.

    Recommends
    Positive Outlook
    Approves of CEO

West Corporation Interviews

Updated Nov 20, 2014
Updated Nov 20, 2014

Interview Experience

Interview Experience

55%
28%
15%

Getting an Interview

Getting an Interview

44%
31%
17%

Interview Difficulty

2.3
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Service Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 2 weeksinterviewed at West Corporation.

    Interview Details

    The process is disorganized-- I've watched them try to hire people weeks after they were interviewed even though they knew they wanted to hire them the same week they were interviewed. The place is a cattle call. Dress nicely and be professional-- you shouldn't have a problem getting hired. They go through a lot of bodies.

    Interview Questions
    • There weren't any difficult questions-- it's a pretty standard interview.   Answer Question
    Negotiation Details
    There was no negotiation.
    Accepted Offer
    Neutral Experience
    Average Interview

West Corporation Awards & Accolades

Something missing? Add an award
America's Largest Private Companies, Forbes, 2009
America's Largest Private Companies, Forbes, 2008

Additional Info

Website www.west.com
Headquarters Omaha, NE
Size 5000+ Employees
Founded 1986
Type Company - Public (WSTC)
Industry Telecommunications
Revenue $2 to $5 billion (USD) per year
Competitors Unknown

Headquartered in Omaha, Nebraska, West processes billions of minutes in voice-related transactions every year. Our employees are located throughout the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America. And while our own client base is expansive, our focus is singular. We specialize in the creation of solutions that cover every aspect of voice... More

Mission: We help our clients communicate clearly, confidently, persuasively in a market place that spans the globe and yet is as personal as a conversation between two people.

Work at West Corporation? Share Your Experiences

West Corporation

 
Click to Rate
or