West Corporation

www.west.com

West Corporation Reviews

400 Reviews
2.6
400 Reviews
Rating Trends

Recommend to a friend
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West Corporation CEO and Director Tom Barker
Tom Barker
156 Ratings
  •  

    Excellent place to work, lots of opportunity and great people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Omaha, NE
    Current Employee - Director in Omaha, NE

    I have been working at West Corporation full-time (more than 8 years)

    Pros

    Great opportunities for advancement, competitive pay in the Omaha market, diverse technology and customer solutions. There are both technical and management career paths.

    Cons

    Some times the Company is viewed in the Omaha market as a call center only company when there are many other facets of the business.

    Advice to ManagementAdvice

    Market the non-call center functions.

    Recommends
    Positive Outlook
    Approves of CEO

West Corporation Interviews

Updated Jan 19, 2015
Updated Jan 19, 2015

Interview Experience

Interview Experience

56%
28%
15%

Getting an Interview

Getting an Interview

42%
31%
17%

Interview Difficulty

2.4
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Client Support Coodinatro Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at West Corporation.

    Interview Details

    This is a two or three interview process. Interviews are relaxed and friendly. The environment and people are very warm, kind, friendly and helpful. They try to take pressure off of you if they see you are struggling. It's not a difficult interview. Show confidence, initiative and independence. Most importantly, be positive.

    Interview Questions
    • 1) Know how you resolved a very difficult situation. 2) How you prioritize emails (because you will get a lot). 3) What you would do if faced with a situation that you couldn't handle alone or possibly a harassment situation.   View Answer
    Negotiation Details
    I was hired back when salaries were more negotiable. There is still a little room for negotiating. Don't be afraid to ask for you what you think you are worth. That way you will be more likely to get the highest offered for that position. Sometimes there may not be any negotiation. Depends on the position I think and the timing. Be confident and positive. Don't complain about past employers. Phrase situations in a positive light. Give them a sense that you are responsible and confident.
    Accepted Offer
    Positive Experience
    Average Interview

West Corporation Awards & Accolades

Something missing? Add an award
America's Largest Private Companies, Forbes, 2009
America's Largest Private Companies, Forbes, 2008

Additional Info

Unlock Profile
Website www.west.com
Headquarters Omaha, NE
Size 5000+ Employees
Founded 1986
Type Company - Public (WSTC)
Industry Telecommunications
Revenue $2 to $5 billion (USD) per year
Competitors Unknown

Headquartered in Omaha, Nebraska, West processes billions of minutes in voice-related transactions every year. Our employees are located throughout the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America. And while our own client base is expansive, our focus is singular. We specialize in the creation of solutions that cover every aspect of voice... More

Mission: We help our clients communicate clearly, confidently, persuasively in a market place that spans the globe and yet is as personal as a conversation between two people.

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