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West Corporation is one of the largest providers of technology-driven, voice-oriented services in the US, owning about 45 call centers and automated voice and data centers. It offers both inbound and outbound call handling (including 911 support through its Intrado subsidiary) for services such as customer support, technical assistance, and order processing. It provides automated and Web-based customer care programs through its West Interactive division and lead management, team selling, and sales management services through West Business Services. West additionally offers...
CEO and Director
Pros: decent pay for the work – Full Review /Reviews/Employee-Review-West-Corporation-RVW2648816.htm
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Accepted Offer – Interviewed in Reno, NV Mar 2013 – Reviewed Mar 12, 2013
Interview Details – Two part interview process. One with the HR and department hiring manager. The HR interview mostly about background, behavioral, sales tactics. The department interview more in depth questions, know how to use a iPhone and privacy questions and listening a tech support call. – Full Interview
Sell me your cell phone?
How to deal with stress?
How do you safeguard customers information's?
Go beyond a call of duty?
etc....easy to answers of them all. – Answer Question
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