West Corporation

  www.west.com
  www.west.com

West Corporation Reviews

382 Reviews
2.5
382 Reviews
Rating Trends

Recommend to a friend
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West Corporation CEO and Director Tom Barker
Tom Barker
152 Ratings
  1.  

    great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outbound Suctomer Representative in San Antonio, TX
    Former Employee - Outbound Suctomer Representative in San Antonio, TX

    I worked at West Corporation full-time (more than 3 years)

    Pros

    all good especially when you consider not having a college degree. The pay is above minimum wage and it's a comfortable environment with lots of opportunities to excel to management.

    Cons

    No sunday hours for telemarketing.

    Recommends
    Positive Outlook
    No opinion of CEO

West Corporation Interviews

Updated Dec 1, 2014
Updated Dec 1, 2014

Interview Experience

Interview Experience

55%
29%
15%

Getting an Interview

Getting an Interview

44%
31%
17%

Interview Difficulty

2.3
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 daysinterviewed at West Corporation.

    Interview Details

    Customer-oriented, successful at troubleshooting and handling customer support issues in a timely manner.

    Energetic with strong time management skills who thrives in a fast-paced environment.

    Handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problems

    Interview Questions
    Accepted Offer

West Corporation Awards & Accolades

Something missing? Add an award
America's Largest Private Companies, Forbes, 2009
America's Largest Private Companies, Forbes, 2008

Additional Info

Website www.west.com
Headquarters Omaha, NE
Size 5000+ Employees
Founded 1986
Type Company - Public (WSTC)
Industry Telecommunications
Revenue $2 to $5 billion (USD) per year
Competitors Unknown

Headquartered in Omaha, Nebraska, West processes billions of minutes in voice-related transactions every year. Our employees are located throughout the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America. And while our own client base is expansive, our focus is singular. We specialize in the creation of solutions that cover every aspect of voice... More

Mission: We help our clients communicate clearly, confidently, persuasively in a market place that spans the globe and yet is as personal as a conversation between two people.

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West Corporation

 
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