West at Home Reviews

2.7
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Tom Barker
23 Ratings
  • Guest Relations Agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Guest Relations Agent in Jackson, GA
    Former Employee - Guest Relations Agent in Jackson, GA

    I worked at West at Home part-time (More than a year)

    Pros

    Work at home from own computer Set own hours when available Interesting opportunity assisting others Online training is provided Social media site for employee network

    Cons

    At times hours are very few and far between working hours (ex. you may work 2 hours per day one of those hours may be in the morning and the other may be in the evening) Very low starting hourly wage Supervisors/support do not get proper experience to assist employees Employees pay for phone and internet service without any reimbursements

    Advice to Management

    Managers need more training and pay needs to be raised for the use of applications required to utilize. More hours need to be released to employees.


West at Home Interviews

Interview Experience

Interview Experience

81%
18%
0%

Getting an Interview

Getting an Interview

93%
6%

Interview Difficulty

1.6
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 dayinterviewed at West at Home in February 2015.

    Interview

    Very easy. I had to do a phone interview. This was done by speaking into an automated system. The first 5 questions, they made a statement, and I had to take that statement and turn it into a question. There were five of those. The next step involved 5 fragmented sentences that I had to put in the correct order to form a completed sentence. The last step was to answer some questions. The questions were given in advance, so I had time to figure out how I would answer each question

    Interview Questions

    • They asked what does it mean to go the extra mile and to give a personal example of how you had done this.   1 Answer
    • What is the difference between phone calls or meeting face-to-face.?   1 Answer
    • What does loyalty and commitment mean to you?   Answer Question

West at Home Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add an award

Additional Info

Unlock Profile
Website www.westathome.com
Headquarters Wadley, GA
Size 1 to 5 Employees
Founded Unknown
Type Unknown
Industry Telecommunications
Revenue Less than $1 million (USD) per year

Work at West at Home? Share Your Experiences

West at Home

 
Click to Rate
or