West at Home

  www.westathome.com
  www.westathome.com

West at Home Reviews

126 Reviews
2.6
126 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Tom Barker
18 Ratings
  1.  

    customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Jacksonville, FL
    Current Employee - Customer Service Representative in Jacksonville, FL

    I have been working at West at Home full-time (less than an year)

    Pros

    good job to work for

    Cons

    no cons for this employer

    Advice to ManagementAdvice

    great job

    Recommends
    Positive Outlook
    Approves of CEO

West at Home Interviews

Updated Nov 8, 2014
Updated Nov 8, 2014

Interview Experience

Interview Experience

80%
20%
0%

Getting an Interview

Getting an Interview

96%
3%

Interview Difficulty

1.6
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Service Interview

    Anonymous Interview Candidate in San Antonio, TX
    Anonymous Interview Candidate in San Antonio, TX
    Application Details

    I applied online. The process took 2 daysinterviewed at West at Home in November 2014.

    Interview Details

    I filled out the online application and was contacted to go to step 2 the very next day. Step 2 consisted of 2 sets of telephone questions. The first set was just repeating what you heard, and the second set was putting fragmented sentences in the correct order. I passed that and was immediately asked to answer 6 interview questions, which they show you in advance so you can prepare your answer, and while you're actually giving your answer, if you don't like what you said or how you sounded, you can erase and re-record. Right now I waiting for my background check to come back, then I'll begin training.

    Interview Questions
    • All of the questions where given in advance, but there was one fragmented sentence I had a little trouble repeating back.   View Answer
    Negotiation Details
    There is no negotiation with West. Either you accept the offer or decline.
    Accepted Offer
    Positive Experience
    Easy Interview

West at Home Awards & Accolades

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Additional Info

Unlock Profile
Website www.westathome.com
Headquarters Omaha, NE
Size Unknown
Founded Unknown
Type Unknown
Industry Telecommunications
Revenue Unknown / Non-Applicable

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