Westlake Services

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Westlake Services Reviews

30 Reviews
30 Reviews
Rating Trends

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Westlake Services Chairman Don Hankey
Don Hankey
12 Ratings


    Former Employee - Customer Service Representative  in  Los Angeles, CA
    Former Employee - Customer Service Representative in Los Angeles, CA

    I worked at Westlake Services full-time for more than a year


    money is good hours are good! i met a lot of new friends there. Supervisor was very helpful and doesnt mind working around your schedule.


    the only cons are some of the rude customers! they will curse at you and threaten you! Sometimes people will hang up on you as well.

Westlake Services Interviews

Updated Jul 27, 2014
Updated Jul 27, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Collector Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a staffing agency - interviewed at Westlake Services in April 2011.

    Interview Details

    I did a group Interview where I already had experience in Collections with IRMC previously I worked 2 different campaigns for Direct tv & Western Dental. Where had exceed in maintaining my position as 3rd best Collector from the company keeping my bonus structure high. I learned how to help customer make payment arrangements.

    Interview Questions
    Negotiation Details
    I was able to negotiate 12,50 per hour plus Bonus. Instead of 10.00 plus bonus.
    Accepted Offer
    Positive Experience

Westlake Services Awards & Accolades

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Additional Info

Website www.westlakefinancial.com
Headquarters Los Angeles, CA
Size 1000 to 5000 Employees
Founded 1978
Type Company - Private
Industry Finance
Revenue $1 to $2 billion (USD) per year
Competitors Unknown

Westlake Financial Services is the largest privately held auto finance company in the United States. We specialize in the acquisition and servicing of prime to subprime automotive retail installment contracts in all 50 states. Headquartered in Los Angeles, we have been a diversified lender for over 25 years and employ over 1,100 team members. Westlake Financial is one of the... More

Mission: Being a part of the Hankey Group of companies we offer countless opportunities, competitive benefits, and compensation packages for outstanding professionals to deliver... More

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