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Whataburger Reviews

157 Reviews
3.6
157 Reviews
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Whataburger CEO Preston Atkinson
Preston Atkinson
52 Ratings
  1.  

    When I started working at whataburger, I gained a second family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member in Magnolia, TX
    Former Employee - Team Member in Magnolia, TX

    I worked at Whataburger full-time (less than an year)

    Pros

    Firstly, Whataburger is one of the most delicious places around and I NEVER got sick of their food(even when I was working 40+ hours). Once you learn your stations and get used to working here(It should take around a month to get the hang of it), there are plenty of ways you can help others and show leadership. With team leaders constantly reminding everyone of what a good job they're is doing, there is always optimism in the store. Most employees are respectful and Whataburger (in my opinion) is the most classiest fast-food place around. There's nothing better than eating a fresh patty melt after a hard day's work with your fellow employees whenever you clock out too. If I wasn't going to college and if they pay was better, I would be content to work here forever!

    Cons

    Most of my paycheck goes back to Whataburger because the food is irresistibly good. One thing I tried to help out with at my store was training others. For instance, managers tend to force the new employees to do nothing but expedite, which doesn't help the store out because were only teaching these employees to take a tray to customers. Safety needs to be reinforced, especially with prep. There are way too many accidents that involve knives, and this will save headache in the long run.

    Advice to ManagementAdvice

    Perhaps we could alternate positions and cross-train employees. I found that switching jobs every now and then made me look forward to coming to work. Managers might be able to organize a way to set "days" for new employees. For example, (I'll make up names) Josh can work fry-station one week and Sally can work front-counter. The next week they alternate. That way neither employee gets sick of the same job and they know both front-counter and fry-station. If someone calls out, we have 2 options: Sally or Josh to replace them. Additionally, I made our store a list of every possible thing to do for front counter, and this list actually motivated me to hurry and get everything done before the manager says anything. My goal was to be able to tell the manager I got everything done so that front-counter would be one less thing they worried about. If I were a GM (which would be amazing), I would do what my former general manager did and greet every employee with "good morning" as well as remember their names without looking at nametags. Unfortunately, you don't see that in every store. A huge factor is seeing what employees are good at. If it weren't for a manager by the name of Racheal Taylor, I would of never had a chance of working on the "board" or "production line." Other managers claimed that the job was too important for a new employee and decided not to teach me, however, Racheal disagreed and taught me herself. There came a moment one day, while we were getting slammed, when a different manager had to count someone's register and needed someone on the board. Fortunately, I was the only one with experience. I believe we need more managers like Racheal who can pick up on employees abilities. It shows that you care and builds a great relationship between you and your employee. Finally, one thing that had been bugging me was smoke breaks. I despised them. If I was ever a manager or team leader I would never let someone walk out to smoke on the clock. Unfortunately, that happened a lot at our store. We must remember there is a time and place. And that time is on break-on the employees own time. Same thing goes with checking cell-phones. If we can get written up for using cell-phoenes, why let someone go out and smoke? Perhaps we need to buckle down on our smoke breaks and make sure employees do this before and after work or on their break.

    Recommends
    Positive Outlook
    Approves of CEO

Whataburger Interviews

Updated Sep 25, 2014
Updated Sep 25, 2014

Interview Experience

Interview Experience

76%
17%
5%

Getting an Interview

Getting an Interview

46%
30%
7%

Interview Difficulty

1.9
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Cashier Interview

    Anonymous Interview Candidate in Austin, TX
    Anonymous Interview Candidate in Austin, TX
    Application Details

    I applied in-person – interviewed at Whataburger.

    Interview Details

    The interview process for me was a bit of a joke. I applied in person and they asked my availability and asked me to come back the next day to speak with the GM. When I came in I sat down with the same woman who took my application and she had me fill out paperwork. The GM came and sat with me for literally 2 mins then he got up for a phone call. The woman came back and we finished the paperwork and I started the next day. I guess they were desperate for workers.

    Interview Questions
    • I wasn't really asked any questions other than my availability.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview

Whataburger Awards & Accolades

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Additional Info

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Website www.whataburger.com
Headquarters San Antonio, TX
Size 5000+ Employees
Founded 1950
Type Company - Private
Industry Restaurants, Bars & Food Services
Revenue $500 million to $1 billion (USD) per year
Competitors Unknown

Fans of this chain know they can get quite a burger at the place with the orange and white roof. Whataburger Restaurants is a leading regional hamburger chain with nearly 700 outlets in Texas and about 10 other states in the South and Southwest. The restaurants are open 24 hours a day and serve burgers and fries along with chicken sandwiches, salads, and a breakfast menu. About 600 of the restaurants are company-owned. Loyal Whataburger fans can also don the company's line of apparel sporting the chain's logo. The late Harmon Dobson founded the family-owned chain in Corpus... More

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