Wilton Brands


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Wilton Brands Reviews

36 Reviews
36 Reviews
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Recommend to a friend
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Dan Butler
0 Ratings

    Love It Here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wilton Brands full-time (more than 5 years)


    Lots of professional development, opportunities to learn, great folks, several locations, open door policy, supportive environment. Paid time off to volunteer, nice benefits, summer hours, rewards and recognition throughout the year. Lots of creative types, relaxed atmosphere but strong teamwork-oriented.


    Growing pains within the company as we work toward implementing standard procedures and best practices. Some culture clash around the same issues, but great opportunities for those that can find a balance between the two and see the way forward.

    Advice to ManagementAdvice

    Inter-department relationship-building should be addressed and emphasized from the top down.

    Neutral Outlook
    Approves of CEO

Wilton Brands Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty



  1. 2 people found this helpful  

    ECommerce Manager Interview

    Anonymous Employee in Woodridge, IL
    Anonymous Employee in Woodridge, IL
    Application Details

    I applied online. The process took 4+ monthsinterviewed at Wilton Brands in February 2014.

    Interview Details

    I applied online in December. Heard from a company recruiter in January. Had an in-person interview in February.

    The most frustrating part of interviewing with Wilton was the incredibly poor communication. It's normal to not hear back for weeks after applying for a job - but when I did hear back from one of their recruiters, the trouble began. The recruiter was impossible to get ahold of, often didn't reply to my emails, and completely blew off several of our scheduled phone calls.

    I figured the communication breakdown was probably just with this individual. I was invited to an in-person interview, which was about 4 hours long, where I met with 4 people. The interview was relatively easy, with no hard-hitting questions. Everyone was very nice, and I thought it went well.

    I sent my post-interview thank you emails, in which I did not get a response from the hiring manager, but I did from the recruiting manager. She told me they thought the interview went well and that I could hear back from them as early as the following week.

    At the end of the following week I reached out again. The recruiting manager informed me that the hiring manager was out of town for a week, but they would be ready with next steps once he returned.

    Two more weeks went by without hearing anything, so I reached out again. I asked the recruiting manager if she she had any updates. She replied simply saying no, no updates yet, but that she hoped to be in touch very soon.

    Two more weeks went by, still nothing, so I called the recruiting manager and left her a voicemail. She never returned my call. I also emailed the hiring manager again, who again did not respond at all.

    At the end of the next week I sent what I figured to be one last email to the recruiting manager, asking if I was still being considered for one of the eCommerce positions - if so when I should expect to hear back, and if not asking for feedback on what led to their decision. To my surprise she responded the next day and said that yes, I was in fact still being considered, and that the team would be reaching out the next week with next steps.

    It just so happens that the following week I got a job offer from another company. Before accepting, I sent the recruiting manager and hiring manager emails informing them of my offer and indicating that if they were still interested in my candidacy, to please reach out to me. Shockingly I heard back from both of them within 24 hours, but their responses didn't match up! The recruiting manager told me that the group wasn't close to making a decision with the eCommerce positions yet (obviously different from what she said the week prior). The hiring manager said they had already filled all the positions.

    The poor communication and lack of professionalism did make me worry about how the place is run and managed. Ultimately, I think I dodged a bullet by not getting employed there.

    Interview Questions
    • Nothing was too difficult about the interview except for how long it was.   Answer Question
    No Offer
    Negative Experience
    Easy Interview

Wilton Brands Awards & Accolades

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Better Business Bureau's Torch Award for Marketplace Ethics, Better Business Bureau, 2011
Chicago's Top Workplaces, Chicago Tribune, 2010
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Additional Info

Website www.wilton.com
Headquarters Woodridge, IL
Size 1000 to 5000 Employees
Founded 1929
Type Company - Private
Industry Manufacturing
Revenue $500 million to $1 billion (USD) per year
Competitors World Kitchen

Wilton Brands LLC (“Wilton”) has a portfolio of iconic brands and is the leading supplier in the U.S. Crafts Industry. These brands help families successfully celebrate life’s many occasions, to express their creativity through crafts, to encourage them to share with their families and friends, and to capture their meaningful and lasting memories. Wilton operates through three... More

Mission: Create innovative, trend right, branded products of superior quality and value that meet consumers’ needs to creatively express themselves and celebrate life’s events.

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