Wireless Vision Reviews

2.7
Rating Trends
Recommend to a friend
Approve of CEO
Wireless Vision CEO Saber Ammori
Saber Ammori
91 Ratings
  • Helpful (3)

    The Vision is getting Blurry

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative
    Current Employee - Sales Representative
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Wireless Vision full-time (More than 3 years)

    Pros

    Amazing CEO - Great Family man who does care about the people that work for him . Just feel there's a disconnect with the people that maybe advise him on commissions and people below him living the values down the levels of management and down to the reps. Great customers , a sales job with interactions that can definitely make you feel for filled helping people with their phone service needs . Some great co workers that work as a team and care about the success of themselves and the company they represent . Good but not great benefits , however roll over PTO is great , and insurance for part time goes back to how much the CEO values people

    Cons

    Revenue per hour pay for a sales rep isn't a fair gage on performance because of the fact that there are many hours spent before and after the store closes doing paperwork , deposits , dealing with customers late after close , all counts against my revenue and can cost me a couple hundred dollars by falling just one tier down . Commissions have been cut almost every 6 months to a year the past three years , They constantly take more and more money away from the sales associates that are on the front line in the battle generating the revenue . I don't know if the money was given to higher ups or whatever however I have sold 100+ phones many many times before and compared to doing it now the commission pay to the rep is 750$ or more less a month due to the cuts . They can always spin it as t mobile making cuts to what they get paid , but why skim so much and change the structure where selling more doesn't mean you make more then before . Reward people that keep customers spiff for reps that take care of their customers and keep them generating revenue . Waiting until many times Sunday to find out schedule for following week .. ??? Way to set us up to plan our lives . It doesn't work no matter how many times we complain the buck gets passed as to why it keeps happening . Work life balance struggle , they have made a ton of advances in fixing this as much as possible however they all fall flat with management having to use a system that doesn't schedule people based on any true care of of working a long shift being at the store late and then having to open the next day or how many days straight Etc .

    Advice to Management

    Any reps hours that are NOT spent in front of customers with the opportunity to generate revenue should not count against my performance in revenue per hour metric. I hope someone reads that and can at least think about that change . I work for a sales organization and pride myself on taking care of our customers . However I should only be measured on my performance when I actually have a chance to service customers . Wireless Vision has the right idea they talk a lot about how important the people are in the organization . I have been with the company 3+ years and feel like that value has slipped , and that the sales reps the ones that make results happen are constantly at the bottom of their priority in pay .I believe that if you have people at a sales rep level that are generating revenue and making the company money that sticks ( not selling deacts and treating the customer the best ) should be paid more of a cut of commissions . I am hoping for the future of the company , reps commissions will someday go back to where they were in early 2014 . You have a lot of talented people that sell for this company , best advice is to take care of these people and make them feel like they matter to your bottom line . I understand operating a business costs money and operating costs do go up , but cutting pay to the people that make you the money should always be the last thing you want to do . I'm not going anywhere as of now , but something has to change or I see a lot of talented people going else where .


Wireless Vision Interviews

Interview Experience

Interview Experience

33%
33%
33%

Getting an Interview

Getting an Interview

50%
25%
12%
12

Interview Difficulty

2.6
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Store Manager Interview

    Anonymous Interview Candidate in Lithonia, GA
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Wireless Vision (Lithonia, GA).

    Interview

    Probably the most unprofessional interview I have ever been on. The market manager calls me in for an interview, looks over my resume and informs me I'm not the best candidate, but not the worst. I'm taken aback by this, especially because I have more than enough experience (I was a district manager previously), and if the company really felt I was under qualified why call me at all? He then offers me a position that's "sort of an assistant manager" and "not really in your pay grade". No thank you.

    Interview Questions

    Reasons for Declining

    I was offered a completely different job from what I applied for.

Wireless Vision Awards & Accolades

Something missing? Add an award
Top Workplaces , Detroit Free Press, 2013
Top Workplaces , The Denver Post, 2014
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Additional Info

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Website www.wirelessvision.com
Headquarters Bloomfield Hills, MI
Size 1000 to 5000 Employees
Founded 2004
Type Franchise
Industry Telecommunications
Revenue Unknown / Non-Applicable
Competitors Verizon, Sprint, AT&T

Wireless Vision was established in November of 2004 in Bloomfield Hills, Michigan, and has grown organically and through acquisition. In November, 2006 Wireless Vision acquired 12 T-Mobile locations in Michigan, Illinois, Missouri, Kansas and Ohio. By 2007, Wireless Vision established itself as one of the largest T-Mobile exclusive retailers in the country. Wireless Vision ... More

Mission: To be the best wireless communications retailer in America by continuing to blend our entrepreneurial spirit with solid structure and processes. We will always be true to ourselves, our partners, T-Mobile, our employees and most importantly our customers. We will think differently and redefine the way wireless is delivered in retail by maintaining a true sales and service culture that builds customer loyalty.

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