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Worldwide TechServices Reviews

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Worldwide TechServices President and CEO Dov Horowitz
Dov Horowitz
51 Ratings
  • Customer Engineer- Field Tech

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Technician - Customer Engineer in Grand Rapids, MI
    Former Employee - Field Technician - Customer Engineer in Grand Rapids, MI
    Doesn't Recommend
    Neutral Outlook


    - Freedom to schedule your own day - Not sitting in a cubicle under crappy florescent light - Every day is different - Opportunity to get certified for many different vendors - Dell, HP, Lenovo, etc..


    - Pay is low even for experienced techs with many years of experience($14 per hour) - Job volume is very sporradic - sometimes days with no jobs - No real room for advancement - Having to use your own car and wearing it out quickly

    Advice to Management

    - Pay your field techs more per hour - Give them better benefits - especially better medical - Tell your techs that you appreciate them more often

Worldwide TechServices Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Senior HNS Engineer Interview

    Anonymous Interview Candidate in Seattle, WA
    No Offer
    Negative Experience
    Easy Interview


    I applied through a recruiter. I interviewed at Worldwide TechServices (Seattle, WA) in May 2015.


    A WWTS recruiter found my resume and wanted to pre-screen me before sending me on to a Territory Supervisor for another phone interview. She described the position to me, throwing in phrases like "we provide you with a vehicle" and "we can fly you to Massachusetts for training on satellite repairs". Then, the last rabbit she pulls out of her hat is the meager salary: $36K. When I reply that's a bit on the low side, she responds "Well, what about the car, and free training...would that not sweeten the deal for you?" When I ask about prospects for potential compensation increases, ie performance reviews and how they are structured, she got kind of vague, and said I could ask the supervisor about that. Scheduled phone interviewer doesn't call at the scheduled time, and finally calls 20 minutes late, on speaker phone. I was not near my phone, and he left a voice mail, which I promptly listened to and called him back, getting his voice mail. Have not heard back. Seems like a shady operation, at least based on first impressions.

    Interview Questions

    • Can I pass a background check? Have I worked with OEM hardware before? Are you comfortable climbing a ladder with 16 pound tool belt?   1 Answer

Worldwide TechServices Awards & Accolades

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Additional Info

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Headquarters Tewksbury, MA
Size 1001 to 5000 Employees
Founded 2000
Type Company - Private
Industry Business Services
Revenue $100 to $500 million (USD) per year

Worldwide TechServices (formerly QualxServ) supports the automated workplace. The company provides field services for technology product manufacturers, ISP's, and IT service providers. Specializing in PCs, servers, data storage systems, printers, and audio visual gear, it offers installation, technical support, on-site repair, and warranty services. Worldwide TechServices has about 150 field offices in the US, with a high concentration of facilities in the Northeast, the Midwest, and the South. The company targets electronics makers, among others, that want to ... More

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