Xanterra

www.xanterra.com

Xanterra Reviews

96 Reviews
2.5
96 Reviews
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Andrew N Todd
39 Ratings
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    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xanterra full-time (more than 5 years)

    Pros

    If you are available to work the whole season and have interest in gaining experience this is a great place to work. I've worked for the company for many years starting as a server and have moved into various management positions. I've gotten regular feedback from many of my direct supervisors and have been given the opportunity to grow because of it. I started with the company not really having any experience and am confident in my ability to do the same positions in the "real world" and have the experience to get the position in the first place.

    Beyond that and perhaps more importantly, I have met people that I will be friends with forever. I can travel all over the country and the world and have free places to stay and free tour guides because of the various people you meet working in Yellowstone. Moreover, this place is beautiful!!! The hiking, floating, kayaking, fishing, camping etc. possibilities are endless. I joined the 100 mile hiking club that the Rec Department sponsors and ended up doing over 200 miles that first year.

    The other thing that I appreciate is that there are all walks of life here. Someone for everybody. Musicians coming together for open-mic night or the talent shows, hikers coming together over mountains, WOW enthusiasts coming together over dungeons and dragons in the dorm lobbies (sorry if I didn't get the lingo right.) People of all ages coming together for a walk on the boardwalk, birthday parties at the employee pub, or just reading a book and drinking a glass of wine on the mezzanine and Roosevelt porch. I think it's a really great opportunity and it doesn't get dark here in the summer until after 9:00pm which gives you even more time to play.

    Cons

    So the cons are, they don't let you just come out here and experience Yellowstone... they want you to work too. They're pretty good at getting you two days off in a row but some parts of the season can be short-staffed. Usually that's in the beginning of the season when it's pretty cold or at the end when I can use the extra hours and the extra money anyway.

    The Employee Dining Room (EDR) can be hit or miss, truthfully speaking, but they try hard and there's always the salad bar and sandwich bar and at least I don't have to cook. or burn things rather. They'll let you grab boxed lunches at the EDR on your weekends for camping trips or hikes (or if you're just too lazy to walk over there from the dorms.

    There is no TV and the internet is spotty. No way you could stream a Netflix but you might be able to grab a quick Skype session.

    I came with my friend so I didn't have to worry about getting a roommate but I could see how having to room with someone new could be hard to handle.

    The pay isn't really competitive but people know how much they'll be making before coming out here so can decide whether or not it's worth it to them to make the trek.

    There's not a lot of transportation beyond the occasional rec trip so if you have a car - I say bring it. If you don't, make friends with people who do or practice your hitchhiking skills. Normally, I wouldn't suggest it but hitchhiking is a common practice in Yellowstone among employees and I have never heard of anything happening within the park.

    Advice to ManagementAdvice

    If you've never worked in the park, keep an open mind. You're own experience will definitely help you but seasonal work is a hole 'nother beast. Be open to change and be flexible with your expectations.

    If you work here, remember that for many people this is their first time in the park/ first time away from home/ first time with you as a manager etc. Be available and hospitable and that will take you far.

    Recommends
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Xanterra Interviews

Updated Jan 23, 2015
Updated Jan 23, 2015

Interview Experience

Interview Experience

68%
10%
21%

Getting an Interview

Getting an Interview

85%
4%
2%

Interview Difficulty

2.2
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Reservations Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at Xanterra.

    Interview Details

    It was a basic 15-20 min interview, going through your work history. The interviewer also asked why I wanted to work there, then sent me a word association test followed by an invitation to interview.

    Interview Questions
    • Nothing difficult, just your run of the mill questions   Answer Question
    Accepted Offer
    Average Interview

Xanterra Awards & Accolades

Something missing? Add an award
Certificate of Excellence for Grand Canyon Lodges (El Tovar, Bright Angel Lodge, Kachina Lodge and Phantom Ranch), TripAdvisor, 2014
Certificate of Excellence for Yellowstone Park Lodges (Old Faithful Inn and Roosevelt Lodge and Cabins), TripAdvisor, 2014
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Additional Info

Website www.xanterra.com
Headquarters Greenwood Village, CO
Size 1000 to 5000 Employees
Founded 2002
Type Company - Private
Industry Travel & Tourism
Revenue $100 to $500 million (USD) per year
Competitors Unknown

A legacy of hospitality leadership
At Xanterra Parks & Resorts, our legacy of hospitality leadership spans more than a century. Over the decades, we have become entrusted with the care and preservation of some of the country’s most prized examples of historic national park architecture.

Throughout our existence, we have been dedicated to providing superior visitor... More

Mission: Legendary Hospitality with a Softer Footprint

Twelve Core Values Fundamental To Our Success

Leadership
Respect
Candor
Guest Service
Attitude
Teamwork... More

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