Xanterra Reviews

2.6
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Andrew N Todd
36 Ratings
  • Helpful (1)

    Trail Ridge Store in RMNP

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Associate in Estes Park, CO
    Former Employee - Retail Associate in Estes Park, CO

    Pros

    Working at Trail Ridge Store was an exciting summer gig for fresh college graduates and wanderers in all walks of life. There was true sense of community, and happy hour pints were not only encouraged but expected. Living in a national park is simply good for the soul.

    Cons

    Although most employees are lovely people with interesting stories to tell, tourists can be downright obnoxious. You would think that families on vacation would be happier than families stuck in the suburbs, but this is not always the case. Americans like their comfort and tend not to behave well in unfamiliar contexts.

    Advice to Management

    Management should be careful to have back up employees available for hire halfway through the summer months. The turnover rate for park jobs is not incredibly high, but it is inevitable that young people will occasionally throw in the towel to look for other work. Instead of forcing other employees to take overtime, it would be in the management's best interest to bring new workers on board ASAP rather than ignoring that the store is short-staffed.


Xanterra Interviews

Interview Experience

Interview Experience

70%
12%
16%

Getting an Interview

Getting an Interview

77%
7%
3%
3
3
3

Interview Difficulty

2.0
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Staff Clerk Interview

    Anonymous Interview Candidate in Shiner, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Xanterra (Shiner, TX) in June 2015.

    Interview

    I was called and scheduled for phone interview by supervisor. At the time agreed upon the supervisor called me to talk and was very easy going and open to answer any questions I had first before we proceeded.

    Interview Questions

    • To begin with, I was asked if I had any questions about the position. The supervisor was very nice and open about living and working on-site at a National Park Service resort.   1 Answer

    Negotiation

    There was no negotiation. I decided to not take job due to low salary. Supervisor encouraged me to keep looking at Xanterra website for new job postings that may be more attuned to my needs.

Xanterra Awards & Accolades

Something missing? Add an award
Certificate of Excellence for Grand Canyon Lodges (El Tovar, Bright Angel Lodge, Kachina Lodge and Phantom Ranch) , TripAdvisor, 2014
Certificate of Excellence for Yellowstone Park Lodges (Old Faithful Inn and Roosevelt Lodge and Cabins) , TripAdvisor, 2014
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Additional Info

Unlock Profile
Website www.xanterra.com
Headquarters Greenwood Village, CO
Size 1000 to 5000 Employees
Founded 2002
Type Company - Private
Industry Travel & Tourism
Revenue $100 to $500 million (USD) per year
Competitors Unknown

A legacy of hospitality leadership At Xanterra Parks & Resorts, our legacy of hospitality leadership spans more than a century. Over the decades, we have become entrusted with the care and preservation of some of the country’s most prized examples of historic national park architecture. Throughout our existence, we have been dedicated to providing superior visitor ... More

Mission: Legendary Hospitality with a Softer Footprint Twelve Core Values Fundamental To Our Success Leadership Respect Candor Guest Service Attitude Teamwork Environment Community Innovation Health & Balance Honesty & Integrity Profitability

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