Xerox

  www.xerox.com
  www.xerox.com

Xerox – Why Work For Us?

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Why build your career at Xerox?
Because every day you’ll work alongside people who are as passionate about new ideas, customer service and success as you are. In fact, this passion is at the heart of what we do.

Celebrating New Ideas
Throughout our history, we’ve invented new products, developed new services and prospered as a company because we celebrate new thinking. Just by doing your job, you’ll help us carry on this policy.

Ready for Real Business
We are a $22 billion leading global enterprise for business services and document management. Through our broad portfolio of technology and services, we provide the essential back-office support that clears the way for clients to focus on what they do best: their real business.

S ervices-led, Technology-driven
Headquartered in Norwalk, Connecticut, USA., Xerox provides leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. We also offer extensive business process outsourcing and IT outsourcing services, including data processing, HR benefits management, finance support, and customer relationship management services for commercial and government organizations worldwide.
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Mission and Values
Xerox's rich heritage is based on customer-focused and employee-centered values that help deliver profitability and growth.

Our Mission
Our mission is to become change agents and innovators - using Xerox Lean Six Sigma to constantly search for a better way to meet our customers' challenges and to create business process outsourcing, IT solutions, new technologies, products and services for world class commercial and government clients that enable better results.

Xerox Values
Since our inception, we have operated under the guidance of six core values:
  • We succeed through satisfied customers.
  • We deliver quality and excellence in all we do.
  • We require premium return on assets.
  • We use technology to develop market leadership.
  • We value and empower employees.
  • We behave responsibly as a corporate citizen.

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When you join Xerox, you become part of a team of ambitious and motivated professionals who seek to create tomorrow’s technologies, business processes and service solutions for our clients. 

We’re always eager to learn new things, collaborate with new people and explore new possibilities. That’s why we’ve developed such robust learning opportunities and in-depth mentoring programs. 

Grow your skills
To manage their professional learning, our employees use a comprehensive, global learning platform. It provides access to thousands of online courses, virtual classroom courses, simulations, job aids and other learning and development resources. Course topics range from leadership development to personal effectiveness to productivity tools for project management, customer service, negotiations and technology solutions.
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Grow your career
We have developed and introduced accreditation programs, or structured career pathways, specifically designed for employees in particular business areas. These programs use standard criteria for measuring performance and provide recognition for skills development and application. We may also help with tuition fees where qualifications are required as part of your role. 

Along with structured career and development, there are opportunities to move internally at Xerox, whether into a new department, a different business unit or a new customer site. 

undefinedWe understand that everyone has different needs and that your health, well-being and family are what matter most. We offer a balanced suite of benefits that takes every part of your life into account. 

We believe that when people's individual needs are tended to, they perform better. Balancing work with life: all the more reason why Xerox is the employer of choice. 

Our people make us what we are and what we strive to be: innovative industry leaders poised for continued growth and success. Our greatest asset is our employees. So we strive to offer employee benefits that support them and their families. These include, but are not limited to:

  • Paid Holidays
  • Health Care
  • Life Insurance
  • Retirement Savings Plans
  • Employee Assistance Programs
  • Resources for Childcare and Eldercare

We also offer some home-based employment opportunities. There are many personal and financial benefits to working from home. 

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Equal Opportunity Employer
Xerox is strongly committed to the principles of equal employment opportunity and values diversity in the workplace.
Hiring a Talented Workforce
Diversity goes beyond race and gender. It celebrates and values differences in age, outlook, cultural background, lifestyle and physical ability. 

Xerox is committed to fostering an environment where everyone can contribute and succeed at every level of the corporation. Our outreach into diverse employment markets for qualified individuals results in hiring a very talented workforce. 

Empowering Employees
We empower our employees to work collectively to bring different perspectives and innovative ideas to our business challenges and customers’ needs. 

No potential candidates or employees will receive different treatment because of criteria such as race, color or nationality, ethnic or national origin, religious belief or affiliation, sex, marital or family status, age, current or past disability, Trade Union membership or activity. 


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Employing People with Disabilities
We welcome applications from individuals with disabilities and will look to make reasonable adjustments or find alternative solutions to accommodate any disabilities wherever possible.

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undefined We value the knowledge, experience, and skills you acquired and honed during your military service career. Last year we hired more than 1,700 veterans in various positions throughout the United States. We are actively seeking individuals with:
  • Leadership abilities
  • Team building skills
  • Operations management experience
... for positions in locations throughout the U.S. and worldwide

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As a world leader in Business Process Outsourcing (BPO), we have a wide range of job opportunities under different lines of business that serve a broad variety of industries. Many of our clients are in the public sector, both state and local government as well as federal.

We actively seek job applicants who are transitioning military, retired military personnel, and veterans with disabilities, as well as military spouses and family members for job opportunities at Xerox. We are proud partners with the Military Spouse Employment Partnership (MSEP), White House Joining Forces Initiative, U.S. Chamber of Commerce, “HiringOurHeroes” Career Fairs along with other veteran recruiting programs.

Heroes@Home
Through our Heroes@Home program, we hire qualified veterans and military spouses for at-home employment opportunities. This program was developed leveraging our 30 years of experience with our existing 5,000 virtual workers and our valued partnerships with national veteran support organizations.

In the past year, we've had job placements for customer care agents, image processors, data analysts, help desk specialists, systems developers, leadership roles and many other positions. In addition to our recruiting efforts, Xerox also helps transitioning vets by offering tips on resumes, interviewing, and job search techniques. We also assist in identifying potential job opportunities at our company that match your skill set and military experience. Keep in mind, not all of our positions are eligible to be worked from home. Also, in some cases, geographic restrictions may apply.

Xerox Values Military Service
Xerox is grateful for the service of our employees deployed with the U.S. military. We recognize their sacrifices – and those of their families – and encourage their colleagues to actively support appreciation programs such as the semi-annual care packages to our employees on military leave.

Our additional military appreciation initiatives include:

  • a pen pal program with a service member
  • writing letters of thanks to military service members
  • scholarships for former military servicemen and women
  • collecting supplies for care packages
  • family assistance as needed

Xerox Reviews

1,965 Reviews
2.4
1,965 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Xerox Chairman and CEO Ursula M. Burns
Ursula M. Burns
1,034 Ratings
  1.  

    Work environment and pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in South Greeley, WY
    Current Employee - Customer Service Representative in South Greeley, WY

    I have been working at Xerox

    Pros

    Great trainer, flexible schedule, friendly co-workers

    Cons

    Slow paced environment, pay is not so good if you're not bilingual

    Advice to ManagementAdvice

    More communication within departments would be great

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Xerox Interviews

Updated Dec 19, 2014
Updated Dec 19, 2014

Interview Experience

Interview Experience

60%
23%
15%

Getting an Interview

Getting an Interview

44%
16%
14%

Interview Difficulty

2.5
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Lacey, WA
    Anonymous Interview Candidate in Lacey, WA
    Application Details

    I applied online. The process took 6 daysinterviewed at Xerox.

    Interview Details

    Applied for the job on Craigslist, heard back within a week and got an interview almost immediately. Was asked why I wanted to work at Xerox and about my experience in customer service. Interview lasted 5 minutes, was offered the job immediately. Very, very easy interview.

    Negotiation Details
    No room for negotiation right away. pay starts at $10 and caps at $13. After 6 months you can apply for different positions within the company that probably pay more.
    Accepted Offer

Xerox Awards & Accolades

Something missing? Add an award
25 Noteworthy Companies, DiversityInc, 2012
Best Places to Work for LGBT Equality, Human Rights Campaign, 2010
Most Admired Companies in Research Science, Black Engineer & Information Technology, 2010
Best Places to Work for LGBT Equality, Human Rights Campaign, 2012
Top 500 Green Companies, Newsweek, 2009
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Additional Info

Website www.xerox.com
Headquarters Norwalk, CT
Size 5000+ Employees
Founded 1906
Type Company - Public (XRX)
Industry Information Technology
Revenue $10+ billion (USD) per year
Competitors Hewlett-Packard, IBM, Ricoh

You won't find many companies listed in the dictionary as a verb. Xerox, best known for its color and black-and-white copiers, also provides printers, scanners, multifunction devices, and a panoply of services. The company sells document management software and copier supplies and offers consulting and document management outsourcing services. Clients come from the financial services, graphic arts, health care, and government sectors, among others. Customers have included Aspen Marketing Services, Fiat Group, and Ingersoll-Rand. The company's subsidiaries include... More

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