Yankee Candle


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La Tomatina 2011
2011 Boney Bunch preview party

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Yankee Candle Reviews

218 Reviews
218 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Hope Margala
4 Ratings

    Best Company I've Worked For!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - First Assistant Manager in Bloomington, MN
    Current Employee - First Assistant Manager in Bloomington, MN

    I have been working at Yankee Candle full-time (less than an year)


    Breaks including clocked in and clocked out
    PTO accrued for part time and given for full time
    Benefits are best I've seen in any company I've worked for
    Moving up is easily done with interim second store manager opportunities
    GREAT management training (I should know, I experienced it)
    Family feel to team in the store
    Discount is great for candles
    HUGE focus on knowing the history of the company and the product in order to help the customers and gain their trust in your knowledge


    ASAP selling is pushy and not good customer service. Yankee's idea of customer service is not to help the customer's experience, but to make them spend as much money as possible.
    Training videos are very outdated and need to be redone with better "actors" and scripts. Or at least people who know how to read cue cards.

    Advice to ManagementAdvice

    Update selling technique to actually involve good customer service. I hate training people in ASAP selling because of my history with customer service and my complete and utter dissatisfaction of ASAP selling.

    NEW VIDEOS! The videos are so cheesy and terrible. Plus the product knowledge video has things we don't even carry anymore. That video, at the very least, needs to be updated once a year.

    Neutral Outlook
    Approves of CEO

Yankee Candle Interviews

Updated Nov 18, 2014
Updated Nov 18, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Yankee Candle.

    Interview Details

    Was almost a two hour process and asked way too much personal information and discussed his personal life as well. I felt very uncomfortable and asked to end the interview as it was way too long.
    The entire process felt like it took forever almost two months to get hired. He said it was bc of the background check.

    Interview Questions
    • Was asked unprofessional questions about my personal life and he told me about his   Answer Question
    Negotiation Details
    Over the phone
    Accepted Offer
    Negative Experience
    Average Interview

Yankee Candle Awards & Accolades

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Additional Info

Website www.yankeecandle.com
Headquarters South Deerfield, MA
Size 5000+ Employees
Founded 1969
Type Subsidiary or Business Segment
Industry Manufacturing
Revenue $500 million to $1 billion (USD) per year
Competitors Unknown

The Yankee Candle Company is a leading designer, manufacturer, wholesaler and retailer of premium scented candles, based on sales. Yankee Candle participates in the $25 billion global candle and home fragrance market. Yankee Candle has a 43-year history of offering distinctive products and marketing them as affordable luxuries and consumable gifts. Yankee Candle sells its products through a North American wholesale customer network of approximately 35,000 store locations, a growing base of Yankee Candle owned and operated retail stores, direct mail catalogs, and its... More

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