Zales Reviews

2.9
94 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Zales CEO Theo Killion
Theo Killion
41 Ratings
  • Overall not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Zales

    Pros

    Money. Leaning. Becoming a professional.

    Cons

    Lots of downtime.
    Commission is low percentage.
    Lots of glass cleaning.

    Advice to ManagementAdvice

    Keep up the good work but try to get regional managers who will stay. The general managers would love promotions I'm sure.

    Recommends
    Positive Outlook
    Approves of CEO

Zales Interviews

Updated Mar 19, 2015
Updated Mar 19, 2015

Interview Experience

Interview Experience

44%
44%
11%

Getting an Interview

Getting an Interview

57%
27%
7%

Interview Difficulty

2.3
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Jewelry Consultant Interview

    Anonymous Interview Candidate in Russellville, AR
    Anonymous Interview Candidate in Russellville, AR
    Application Details

    I applied online. The process took 2 daysinterviewed at Zales.

    Interview Details

    Very Relaxed, they just want to see how you handle goals, customers, and workplace experience like working with other employees. They may ask you how you make a sale, or how you handle working on commission. Usually the staff wants to make sure you fit in with the current team and if you'll be able to sell well.

    Interview Questions
    Accepted Offer
    Neutral Experience
    Easy Interview

Zales Awards & Accolades

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Additional Info

Unlock Profile
Website www.zalecorp.com
Headquarters Irving, TX
Size 5000+ Employees
Founded 1990
Type Company - Public (ZLC)
Industry Retail
Revenue $1 to $2 billion (USD) per year

Zale is multifaceted. One of North America's largest specialty jewelry retailers, Zale sells diamond, colored stone, and gold jewelry (diamond fashion rings, semi-precious stones, earrings, gold chains); watches; and gift items at some 1,160 stores and 665 kiosks, mostly in malls, throughout the US, Canada, and Puerto Rico. The firm, which targets the value-oriented customer, has a trio of large chains aimed at different jewelry markets: Gordon's Jewelers, flagship chain Zales Jewelers, and Piercing Pagoda. Zale also operates about 130 jewelry outlet stores, runs more than... More

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