Zales Reviews

74 Reviews
74 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Zales CEO Theo Killion
Theo Killion
36 Ratings

    Okay in San Antonio, TX

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Jewelry Consultant  in  San Antonio, TX
    Current Employee - Jewelry Consultant in San Antonio, TX

    I have been working at Zales part-time for more than a year


    Very flexible with my hours. Great employees. My boss was amazing.


    DM said "we do not owe our part-timers anything. Get rid of them for all I care!" He favorited two managers too much and could care less about the rest of us. I actually had an Arabian co worker who raised his hand to me but my DM wouldn't do anything since he was top seller and HR didn't do anything either.

    Advice to ManagementAdvice

    Get a new one.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

Zales Interviews

Updated Aug 22, 2014
Updated Aug 22, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Jewelry Tech Interview

    Anonymous Employee  in  Irving, TX
    Anonymous Employee in Irving, TX
    Application Details

    I applied in-person - interviewed at Zales.

    Interview Details

    I got one time interview in process of job, on the interview time about 30 minutes, all question about worked experience, Bonus points was perception of the people one year of one time. company was good and satisfied.

    Interview Questions
    • Select and identify diamond quality in diamond warranty repairs department.   View Answer
    No Offer
    Positive Experience
    Average Interview

Zales Awards & Accolades

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Additional Info

Edit Profile
Headquarters Irving, TX
Size 5000+ Employees
Founded 1990
Type Company - Public (ZLC)
Industry Retail
Revenue $1 to $2 billion (USD) per year

Zale is multifaceted. One of North America's largest specialty jewelry retailers, Zale sells diamond, colored stone, and gold jewelry (diamond fashion rings, semi-precious stones, earrings, gold chains); watches; and gift items at some 1,160 stores and 665 kiosks, mostly in malls, throughout the US, Canada, and Puerto Rico. The firm, which targets the value-oriented customer, has a trio of large chains aimed at different jewelry markets: Gordon's Jewelers, flagship chain Zales Jewelers, and Piercing Pagoda. Zale also operates about 130 jewelry outlet stores, runs more than... More

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