ZeroChaos

  www.zerochaos.com
  www.zerochaos.com

ZeroChaos Reviews

95 Reviews
3.8
95 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Harold Mills
45 Ratings
  1.  

    Working for ZeroChaos

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ad Reviewer in Boston, MA
    Former Employee - Ad Reviewer in Boston, MA

    I worked at ZeroChaos part-time (less than an year)

    Pros

    I very much enjoyed working for ZeroChaos. Flexible schedule, good pay, no pressure.

    Cons

    The application process is very involved - 3 references, notorized ID form, lots of documents to be sure you are legally authorized to work in the US. I worked for about 4 months and my assignment just ended. Just like the others, not much notice. Just an email saying the assignment is over NOW and to complete and submit my time sheet. I was disappointed that it didn't last for the one year maximum. I don't know if there was a problem with the quality or quantity of my work or if it's just that my assignment was done. I did notice that the last week or so the items were either repeated or very similar. I averaged about 20 items per hour but I don't know if that is good or bad and I was always very timely in responding to items in Deliberation. No feedback on performance. No guidelines on what is expected of workers other than the 10 hr minimum. No forum for workers to discuss issues.

    Advice to ManagementAdvice

    Management needs to give feedback to workers OFTEN. Workers need to know what is expected besides 10 hours minimum. Even a chart or something updated each week to show the average processing time, average items processed per hour, accuracy, etc. It would also be helpful if there was a discussion board although I can understand that this risks the objectivity of the Rating Guidelines. Discussions between workers are limited to comments when responding to items in Deliberation. Just my thoughts but still a very positive experience.

    Recommends
    Neutral Outlook
    No opinion of CEO

ZeroChaos Interviews

Updated Dec 14, 2014
Updated Dec 14, 2014

Interview Experience

Interview Experience

78%
0%
21%

Getting an Interview

Getting an Interview

73%
21%
5%

Interview Difficulty

2.6
Average

Interview Difficulty

Hard

Average

Easy
  1. 1 person found this helpful  

    Uber Community Support Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 6 daysinterviewed at ZeroChaos.

    Interview Details

    Applied thru Uber.com. 2 days later received homework assignment answering basic rider complaints/questions. Had my Skype face to face the next day or 2 and received offer on spot. Training started 2 1/2 weeks later.

    Interview Questions
    • Standard customer service questions. If you're actually good at customer service you have nothing to worry about. If you stress over these sort of interviews this isn't for you.   Answer Question
    Negotiation Details
    No negotiating, $13/hr
    Accepted Offer
    Positive Experience
    Average Interview

ZeroChaos Awards & Accolades

Something missing? Add an award
Baker's Dozen Customer Satisfaction Ratings: Managed Services Programs, HRO Today, 2014
Best of Staffing - Best Client Staffing, Inavero & CareerBuilder, 2014

Additional Info

Unlock Profile
Website www.zerochaos.com
Headquarters Orlando, FL
Size 500 to 999 Employees
Founded 1999
Type Company - Private
Industry Business Services
Revenue $50 to $100 million (USD) per year
Competitors Unknown

Headquartered in Orlando, Florida, ZeroChaos is the world’s largest vendor-neutral managed services provider. Since 1999 we have been helping companies rethink their contingent workforce strategies to achieve greater quality, process efficiency, and cost containment. Built on innovation, our solutions are at work in over 97 countries across the globe, successfully serving a... More

Mission: To change the way companies acquire and retain talent.

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