Do you have a case of Boringjobitis? Suffering from a little Blasé Office Fever? At ZocDoc, we’ve got the cure. We’re creating a better healthcare experience for millions of patients every month – and having a blast while we do it.
Every day with ZocDoc, you’ll be encouraged and challenged by our caring, dynamic team. As a high-growth organization, we give you the opportunity to step into a leadership role and accelerate your career.
From teachers to opera singers to neuroscientists, all kinds of people end up at ZocDoc. But there’s one thing we all have in common: We want to give power to the patient. It’s a misssion which keeps us working hard, day after day.
- 100% employer-covered medical, dental and vision insurance
- An open vacation policy
- Delicious, healthy catered lunch every day
- Friday Happy Hours (think beer, wine, music...)
- Freeplay arcade, ping pong, shootout basketball
- The opportunity to be part of something incredible
Since 2007, we’ve worked to fix broken systems that get in the way of good care by uniting modern patients and doctors.
It began with some bad news we’ve all heard before. After ZocDoc’s founder suffered a burst eardrum, the doctor couldn’t see him for four painful days. He was left wondering: If we could buy everything from hand soap to airfare with a swipe of the phone, why was healthcare so different? And why had we come to accept our powerlessness as patients? The idea for ZocDoc was born then, and we haven’t stopped building since.
With ZocDoc, you can see doctors’ open appointment times and book instantly online – no more phone calls, and no more month-long waits. But better access to care was just the start.
Trying to find a neighborhood physician who meets your needs? With ZocDoc, it’s as simple as it should be. You can also make informed choices with verified reviews, stay on top of important checkups with tailored reminders, and more. And those pesky waiting room forms? Fill them out online – just once – and you can use them over and over again.
Of course, your healthcare experience probably isn’t perfect yet. That’s why ZocDoc will keep dreaming solutions up and rolling them out. But no matter what, our mission will remain the same: give power to the patient. We simply believe there’s no better way to deliver the great healthcare experience we all deserve.
Patients First. ZocDoc exists to give power to the patient. Every decision we make is guided first and foremost by this principle.
Great People. We hire people who are better than we are, so the company always gets better. Healthcare is the problem of our generation, and we need an incredible team to help improve it.
Speak Up. Great ideas and important feedback can come from anywhere – regardless of team or title. If you see a way we can improve, speak up! It’s your right, and it’s your duty.
Own it. If you work at ZocDoc, you should take full responsibility for the success of the company, and treat ZocDoc’s resources as if they’re your own. We trust everyone to feel like an owner and act the part.
Us Before Me. There’s nothing wrong with personal gain and individual success, but the team and the company should always come first. To succeed, we all have to pull together, support each other, and keep focused on our collective goal.
Work Hard. The task we face is not a small one. The ZocDoc team brings every bit of drive and focus we can muster. We’re here because we believe with all our hearts in our mission, and our daily work should reflect that.
Make Work Fun. If you’re not ready to laugh uncontrollably, to forget that you’re “at work,” to hang out with your colleagues at Friday evening Happy Hours, to ace your boss at Ping Pong, or to grab the karaoke mic and sing your heart out, you’re not ready for ZocDoc!
“ZocDoc is alone in offering patients a quick and painless way to schedule an appointment with the right doctor.” - Wall Street Journal
“Congratulations to [CEO] Cyrus Massoumi and the ZocDoc team for knocking it out of the park. - TechCrunch
“What the patient ordered.” - Forbes
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Career Opportunities
I have been working at ZocDoc full-time (less than a year)Pros
-Good base salary
-Catered lunch every day
-Unbeatable health insurance (Seriously, it's amazing)
-Happy hour on Fridays
-Very strict quotas. You must maintain a certain number of sales in order to keep your job. This is every sales job, though.
-Doctors are really hard to sell to. They are some of the most stubborn people in the world, so you need to be persuasive and persistent.
-you need to work HARD and consistently. This isn't a job where you slip in between the cracks or go unnoticed.
-if you wanna make good money, arrive early, and stay late.
Bottom line, if you're a wus, don't take this job.Advice to ManagementAdvice
Do away with the generic "why should you work for ZocDoc?" questions. Really get to know someone. Try and get them to sell you something. Do more sales role play during the interviews. And be upfront about how tough the job is.RecommendsPositive OutlookApproves of CEO
Getting an Interview
Getting an Interview
1 person found this helpfulApplication Details
I applied through other source. The process took 2 weeks – interviewed at ZocDoc.Interview Details
The interview process leaves a lot to be desired from a firm that is supposedly one of the best places to work in New York.
After the initial recruiter reached out about an open Sales position, I let them know I was more interested in Account Management and building up the relationship with clients over time. I was then scheduled for a second phone call with a different HR person. Since I am currently employed, I let them know I would need to conduct phone interviews after business hours (5:30pm). He seemed as though this was an inconvenience to them and was only able to schedule a call for right at 5pm with a member of the Account Management team.
I spoke to 3 different people throughout the process, and did not get the impression that any of them were capable of answering specific questions about the company and about the position. None of them could answer the question "Where do you see ZocDoc growing in 3,5, and 10 years?" without mindlessly repeating the mantra "providing the best healthcare experience possible." They were also not prepared to answer questions about career development (it's obvious their turnover is so high they don't develop careers) or about long term plans for developing client relationships. They could not even answer basic questions referring to recent company developments mentioned in the news.
Previous reviewers of the company have complained about the high turnover rate and low salary. My brief interactions with the company only confirms those previous reviewers are correct in their negative assessment of this firm. I'm disappointed this is the case, but it sounds like Crain's reviews are total BS.Interview Questions
No OfferNegative ExperienceEasy Interview
- They did not ask any difficult questions. Answer Question
Let us know if we're missing any workplace or industry recognition –
ZocDoc is the beginning of a better healthcare experience for millions of patients every month. Since 2007, we’ve worked to fix broken systems that get in the way of good care by uniting modern patients and doctors.
With ZocDoc, you can see doctors’ open appointment times and book instantly online – no more phone calls, and no more month-long waits. But better access to...
Mission: Our mission is to give power to the patient. We believe there’s no better way to help you have the great healthcare experience you expect and deserve.
Work at ZocDoc? Share Your Experiences
- ZocDoc update30+ days ago
Check out #15 on the Great Place to Work's 50 Best List. It's an honor to have made the list again this year! So proud of the team.
- ZocDoc update30+ days ago
We're so honored to have made Greatist's list of the Healthiest Companies in the U.S.!