Do you have a case of Boringjobitis? Suffering from a little Blasé Office Fever? At ZocDoc, we’ve got the cure. We’re creating a better healthcare experience for millions of patients every month – and having a blast while we do it.
Every day with ZocDoc, you’ll be encouraged and challenged by our caring, dynamic team. As a high-growth organization, we give you the opportunity to step into a leadership role and accelerate your career.
From teachers to opera singers to neuroscientists, all kinds of people end up at ZocDoc. But there’s one thing we all have in common: We want to give power to the patient. It’s a misssion which keeps us working hard, day after day.
- 100% employer-covered medical, dental and vision insurance
- An open vacation policy
- Delicious, healthy catered lunch every day
- Friday Happy Hours (think beer, wine, music...)
- Freeplay arcade, ping pong, shootout basketball
- The opportunity to be part of something incredible
Since 2007, we’ve worked to fix broken systems that get in the way of good care by uniting modern patients and doctors.
It began with some bad news we’ve all heard before. After ZocDoc’s founder suffered a burst eardrum, the doctor couldn’t see him for four painful days. He was left wondering: If we could buy everything from hand soap to airfare with a swipe of the phone, why was healthcare so different? And why had we come to accept our powerlessness as patients? The idea for ZocDoc was born then, and we haven’t stopped building since.
With ZocDoc, you can see doctors’ open appointment times and book instantly online – no more phone calls, and no more month-long waits. But better access to care was just the start.
Trying to find a neighborhood physician who meets your needs? With ZocDoc, it’s as simple as it should be. You can also make informed choices with verified reviews, stay on top of important checkups with tailored reminders, and more. And those pesky waiting room forms? Fill them out online – just once – and you can use them over and over again.
Of course, your healthcare experience probably isn’t perfect yet. That’s why ZocDoc will keep dreaming solutions up and rolling them out. But no matter what, our mission will remain the same: give power to the patient. We simply believe there’s no better way to deliver the great healthcare experience we all deserve.
Patients First. ZocDoc exists to give power to the patient. Every decision we make is guided first and foremost by this principle.
Great People. We hire people who are better than we are, so the company always gets better. Healthcare is the problem of our generation, and we need an incredible team to help improve it.
Speak Up. Great ideas and important feedback can come from anywhere – regardless of team or title. If you see a way we can improve, speak up! It’s your right, and it’s your duty.
Own it. If you work at ZocDoc, you should take full responsibility for the success of the company, and treat ZocDoc’s resources as if they’re your own. We trust everyone to feel like an owner and act the part.
Us Before Me. There’s nothing wrong with personal gain and individual success, but the team and the company should always come first. To succeed, we all have to pull together, support each other, and keep focused on our collective goal.
Work Hard. The task we face is not a small one. The ZocDoc team brings every bit of drive and focus we can muster. We’re here because we believe with all our hearts in our mission, and our daily work should reflect that.
Make Work Fun. If you’re not ready to laugh uncontrollably, to forget that you’re “at work,” to hang out with your colleagues at Friday evening Happy Hours, to ace your boss at Ping Pong, or to grab the karaoke mic and sing your heart out, you’re not ready for ZocDoc!
“ZocDoc is alone in offering patients a quick and painless way to schedule an appointment with the right doctor.” - Wall Street Journal
“Congratulations to [CEO] Cyrus Massoumi and the ZocDoc team for knocking it out of the park. - TechCrunch
“What the patient ordered.” - Forbes
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- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at ZocDoc part-time (less than a year)Pros
ZocDoc provides all the tools you need to succeed, and if you use them, you will! Their training program is intensive, and management staff are incredibly supportive and want you to succeed. Additional continuing education classes are offered every quarter. Employees are encouraged to speak up with ideas on how to improve anything and everything at the company. This is the brightest, most inquisitive and hardworking group of people I have ever worked with, and that's clearly because the culture attracts that kind of talent!Cons
Expect to work hard; there is no time to dilly-dally. Starting pay for entry-level operations could be higher, so turnover can be high for part-time patient operations associates.Advice to ManagementAdvice
If you offer a full-time option with benefits for patient operations associates, you will keep that talent that you've attracted!RecommendsPositive OutlookApproves of CEO
Getting an Interview
Getting an Interview
- Application Details
I applied through an employee referral. The process took 1+ week – interviewed at ZocDoc.Interview Details
It's clear that the sales recruiters are required to hit stringent hiring quotas. While my recruiter was personable and did a great job following up with me, the process at large was very high-pressure - meet with someone NOW. Sign an offer letter NOW. NOW NOW NOW. It was a company I was very excited to join, but that was a big red flag for me which has been backed up by my current experiences on the sales floor (i.e. the recruiting process was a very good indicator of the work environment)
I'm leaving this review now because at the time I interviewed, there were great reviews on Glassdoor for the company so I figured I would give it a shot - I wanted to share the type of information I've since learned from being here.Interview Questions
Accepted OfferNegative ExperienceEasy Interview
- Popular question: What is one common misconception people have about you? View Answer
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ZocDoc is the beginning of a better healthcare experience for millions of patients every month. Since 2007, we’ve worked to fix broken systems that get in the way of good care by uniting modern patients and doctors.
With ZocDoc, you can see doctors’ open appointment times and book instantly online – no more phone calls, and no more month-long waits. But better access to...
Mission: Our mission is to give power to the patient. We believe there’s no better way to help you have the great healthcare experience you expect and deserve.
Work at ZocDoc? Share Your Experiences
- ZocDoc update30+ days ago
Check out #15 on the Great Place to Work's 50 Best List. It's an honor to have made the list again this year! So proud of the team.
- ZocDoc update30+ days ago
We're so honored to have made Greatist's list of the Healthiest Companies in the U.S.!