ZocDoc – Why Work For Us?

 

Life at ZocDoc

Do you have a case of Boringjobitis? Suffering from a little Blasé Office Fever? At ZocDoc, we’ve got the cure. We’re creating a better healthcare experience for millions of patients every month – and having a blast while we do it.

Every day with ZocDoc, you’ll be encouraged and challenged by our caring, dynamic team. As a high-growth organization, we give you the opportunity to step into a leadership role and accelerate your career.

From teachers to opera singers to neuroscientists, all kinds of people end up at ZocDoc. But there’s one thing we all have in common: We want to give power to the patient. It’s a misssion which keeps us working hard, day after day.

Benefits and Perks

  • 100% employer-covered medical, dental and vision insurance 
  • An open vacation policy
  • 401K
  • Delicious, healthy catered lunch every day
  • Friday Happy Hours (think beer, wine, music...)
  • Freeplay arcade, ping pong, shootout basketball
  • The opportunity to be part of something incredible

ZocDoc is the beginning of a better healthcare experience for millions of patients every month.

Since 2007, we’ve worked to fix broken systems that get in the way of good care by uniting modern patients and doctors.

It began with some bad news we’ve all heard before. After ZocDoc’s founder suffered a burst eardrum, the doctor couldn’t see him for four painful days. He was left wondering: If we could buy everything from hand soap to airfare with a swipe of the phone, why was healthcare so different? And why had we come to accept our powerlessness as patients? The idea for ZocDoc was born then, and we haven’t stopped building since.

With ZocDoc, you can see doctors’ open appointment times and book instantly online – no more phone calls, and no more month-long waits. But better access to care was just the start.

Trying to find a neighborhood physician who meets your needs? With ZocDoc, it’s as simple as it should be. You can also make informed choices with verified reviews, stay on top of important checkups with tailored reminders, and more. And those pesky waiting room forms? Fill them out online – just once – and you can use them over and over again.

Of course, your healthcare experience probably isn’t perfect yet. That’s why ZocDoc will keep dreaming solutions up and rolling them out. But no matter what, our mission will remain the same: give power to the patient. We simply believe there’s no better way to deliver the great healthcare experience we all deserve.

About ZocDoc's Seven Core Values:

Patients First. ZocDoc exists to give power to the patient. Every decision we make is guided first and foremost by this principle.

Great People. We hire people who are better than we are, so the company always gets better. Healthcare is the problem of our generation, and we need an incredible team to help improve it.

Speak Up. Great ideas and important feedback can come from anywhere – regardless of team or title. If you see a way we can improve, speak up! It’s your right, and it’s your duty.

Own it. If you work at ZocDoc, you should take full responsibility for the success of the company, and treat ZocDoc’s resources as if they’re your own. We trust everyone to feel like an owner and act the part.

Us Before Me. There’s nothing wrong with personal gain and individual success, but the team and the company should always come first. To succeed, we all have to pull together, support each other, and keep focused on our collective goal.

Work Hard. The task we face is not a small one. The ZocDoc team brings every bit of drive and focus we can muster. We’re here because we believe with all our hearts in our mission, and our daily work should reflect that.

Make Work Fun. If you’re not ready to laugh uncontrollably, to forget that you’re “at work,” to hang out with your colleagues at Friday evening Happy Hours, to ace your boss at Ping Pong, or to grab the karaoke mic and sing your heart out, you’re not ready for ZocDoc!

Don't take our word for it!

Here's what people are saying about ZocDoc:

“ZocDoc is alone in offering patients a quick and painless way to schedule an appointment with the right doctor.” - Wall Street Journal

“Congratulations to [CEO] Cyrus Massoumi and the ZocDoc team for knocking it out of the park. - TechCrunch

“What the patient ordered.” - Forbes

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ZocDoc Photos

ZocDoc Reviews

3.4
179 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
ZocDoc Founder & CEO Cyrus Massoumi
Cyrus Massoumi
105 Ratings
  • 2 people found this helpful

    Great people, great management and all the tools you need to succeed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Operations Associate in New York, NY
    Current Employee - Patient Operations Associate in New York, NY

    I have been working at ZocDoc part-time (less than a year)

    Pros

    ZocDoc provides all the tools you need to succeed, and if you use them, you will! Their training program is intensive, and management staff are incredibly supportive and want you to succeed. Additional continuing education classes are offered every quarter. Employees are encouraged to speak up with ideas on how to improve anything and everything at the company. This is the brightest, most inquisitive and hardworking group of people I have ever worked with, and that's clearly because the culture attracts that kind of talent!

    Cons

    Expect to work hard; there is no time to dilly-dally. Starting pay for entry-level operations could be higher, so turnover can be high for part-time patient operations associates.

    Advice to ManagementAdvice

    If you offer a full-time option with benefits for patient operations associates, you will keep that talent that you've attracted!

    Recommends
    Positive Outlook
    Approves of CEO

ZocDoc Interviews

Updated Mar 27, 2015
Updated Mar 27, 2015

Interview Experience

Interview Experience

29%
24%
45%

Getting an Interview

Getting an Interview

40%
36%
12%

Interview Difficulty

2.8
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Inside Sales Executive Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied through an employee referral. The process took 1+ weekinterviewed at ZocDoc.

    Interview Details

    It's clear that the sales recruiters are required to hit stringent hiring quotas. While my recruiter was personable and did a great job following up with me, the process at large was very high-pressure - meet with someone NOW. Sign an offer letter NOW. NOW NOW NOW. It was a company I was very excited to join, but that was a big red flag for me which has been backed up by my current experiences on the sales floor (i.e. the recruiting process was a very good indicator of the work environment)

    I'm leaving this review now because at the time I interviewed, there were great reviews on Glassdoor for the company so I figured I would give it a shot - I wanted to share the type of information I've since learned from being here.

    Interview Questions
    • Popular question: What is one common misconception people have about you?   View Answer
    Accepted Offer
    Negative Experience
    Easy Interview

ZocDoc Awards & Accolades

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Additional Info

Website www.zocdoc.com
Headquarters New York, NY
Size 500 to 999 Employees
Founded 2007
Type Company - Private
Industry Information Technology

ZocDoc is the beginning of a better healthcare experience for millions of patients every month. Since 2007, we’ve worked to fix broken systems that get in the way of good care by uniting modern patients and doctors.

With ZocDoc, you can see doctors’ open appointment times and book instantly online – no more phone calls, and no more month-long waits. But better access to... More

Mission: Our mission is to give power to the patient. We believe there’s no better way to help you have the great healthcare experience you expect and deserve.

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Recent Updates
  • ZocDoc update
    30+ days ago

    Check out #15 on the Great Place to Work's 50 Best List. It's an honor to have made the list again this year! So proud of the team.

    50 Best Small and Medium-Size Companies to Work For

    Great Place To Work (Fortune's partner on the 100 Best Companies to Work For list) names this year's best small business employers in the U.S. who have between 25 and 249 employees. Read each company's Great Rated! workplace review for more information.

  • ZocDoc update
    30+ days ago

    We're so honored to have made Greatist's list of the Healthiest Companies in the U.S.!

    The 44 Healthiest Companies in America

    Considering work is the second most common source of stress (after money), and that 42 percent of respondents in one survey reported a stressful work environment as the reason they jumped ship, it's about time more offices promoted a healthy lifestyle, no?

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