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ZocDoc – Why Work For Us?

 

Life at ZocDoc

Do you have a case of Boringjobitis? Suffering from a little Blasé Office Fever? At ZocDoc, we’ve got the cure. We’re creating a better healthcare experience for millions of patients every month – and having a blast while we do it.

Every day with ZocDoc, you’ll be encouraged and challenged by our caring, dynamic team. As a high-growth organization, we give you the opportunity to step into a leadership role and accelerate your career.

From teachers to opera singers to neuroscientists, all kinds of people end up at ZocDoc. But there’s one thing we all have in common: We want to give power to the patient. It’s a mission which keeps us working hard, day after day.

Benefits and Perks

  • 100% employer-covered medical, dental and vision insurance 
  • An open vacation policy
  • 401K
  • Delicious, healthy catered lunch every day
  • Friday Happy Hours (think beer, wine, music...)
  • Freeplay arcade, ping pong, shootout basketball
  • The opportunity to be part of something incredible

ZocDoc is the beginning of a better healthcare experience for millions of patients every month.

Since 2007, we’ve worked to fix broken systems that get in the way of good care by uniting modern patients and doctors.

It began with some bad news we’ve all heard before. After ZocDoc’s founder suffered a burst eardrum, the doctor couldn’t see him for four painful days. He was left wondering: If we could buy everything from hand soap to airfare with a swipe of the phone, why was healthcare so different? And why had we come to accept our powerlessness as patients? The idea for ZocDoc was born then, and we haven’t stopped building since.

With ZocDoc, you can see doctors’ open appointment times and book instantly online – no more phone calls, and no more month-long waits. But better access to care was just the start.

Trying to find a neighborhood physician who meets your needs? With ZocDoc, it’s as simple as it should be. You can also make informed choices with verified reviews, stay on top of important checkups with tailored reminders, and more. And those pesky waiting room forms? Fill them out online – just once – and you can use them over and over again.

Of course, your healthcare experience probably isn’t perfect yet. That’s why ZocDoc will keep dreaming solutions up and rolling them out. But no matter what, our mission will remain the same: give power to the patient. We simply believe there’s no better way to deliver the great healthcare experience we all deserve.

About ZocDoc's Seven Core Values:

Patients First. ZocDoc exists to give power to the patient. Every decision we make is guided first and foremost by this principle.

Great People. We hire people who are better than we are, so the company always gets better. Healthcare is the problem of our generation, and we need an incredible team to help improve it.

Speak Up. Great ideas and important feedback can come from anywhere – regardless of team or title. If you see a way we can improve, speak up! It’s your right, and it’s your duty.

Own it. If you work at ZocDoc, you should take full responsibility for the success of the company, and treat ZocDoc’s resources as if they’re your own. We trust everyone to feel like an owner and act the part.

Us Before Me. There’s nothing wrong with personal gain and individual success, but the team and the company should always come first. To succeed, we all have to pull together, support each other, and keep focused on our collective goal.

Work Hard. The task we face is not a small one. The ZocDoc team brings every bit of drive and focus we can muster. We’re here because we believe with all our hearts in our mission, and our daily work should reflect that.

Make Work Fun. If you’re not ready to laugh uncontrollably, to forget that you’re “at work,” to hang out with your colleagues at Friday evening Happy Hours, to ace your boss at Ping Pong, or to grab the karaoke mic and sing your heart out, you’re not ready for ZocDoc!

Don't take our word for it!

Here's what people are saying about ZocDoc:

“ZocDoc is alone in offering patients a quick and painless way to schedule an appointment with the right doctor.” - Wall Street Journal

“Congratulations to [CEO] Cyrus Massoumi and the ZocDoc team for knocking it out of the park. - TechCrunch

“What the patient ordered.” - Forbes

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ZocDoc Photos

ZocDoc Reviews

3.5
Rating Trends
Recommend to a friend
Approve of CEO
ZocDoc Founder & CEO Cyrus Massoumi
Cyrus Massoumi
125 Ratings
  • Featured Review

    Helpful (8)

    Inside Sales Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ

    I have been working at ZocDoc full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Healthcare 100% covered -Free lunch -Culture is great -Growing office where promotions are available -Competitive atmosphere -Competitive comp plan

    Cons

    -If you are not here to work hard and make money its not for you


ZocDoc Interviews

Interview Experience

Interview Experience

31%
24%
43%

Getting an Interview

Getting an Interview

47%
32%
11%

Interview Difficulty

2.9
Average

Interview Difficulty

Hard

Average

Easy
  1. Helpful (1)  

    Patient Operations Associate Interview

    Anonymous Employee in Phoenix, AZ
    Declined Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 5 daysinterviewed at ZocDoc (Phoenix, AZ) in July 2015.

    Interview

    I applied on a Friday and receive an email from a recruiter that following Monday. We set up a phone screening for that Wednesday. The phone screening seemed like an actual interview in and of itself. After asking me many questions, he goes on to explain the position. It is a customer service position in which you deal with the physicians rather than the patients. He tells me that the compensation is $30,000 a year, full benefits, and are expected to work from 8a-5p. I was asked to come in for an interview with a few different managers in Scottsdale and a few other managers via Skype in New York. Based on the hundreds of reviews on here, it looks like they waste your time for 2-3 hours and give out rejection letters much more than they give out acceptance letters. Also, based on the reviews, the turn over rate is extremely high, which is why they are always hiring. Yeah, the benefits and catered lunch seem great, but the minimum wage pay for a college graduate isn't going to cut it. The reviews on Glassdoor have really turned me off from this company. I'll be passing on any further interviews.

    Interview Questions

ZocDoc Awards & Accolades

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Additional Info

Website www.zocdoc.com
Headquarters New York, NY
Size 500 to 999 Employees
Founded 2007
Type Company - Private
Industry Information Technology
Revenue $25 to $50 million (USD) per year

ZocDoc is the beginning of a better healthcare experience for millions of patients every month. Since 2007, we’ve worked to fix broken systems that get in the way of good care by uniting modern patients and doctors. With ZocDoc, you can see doctors’ open appointment times and book instantly online – no more phone calls, and no more month-long waits. But better access to ... More

Mission: Our mission is to give power to the patient. We believe there’s no better way to help you have the great healthcare experience you expect and deserve.

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Recent Updates
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    30+ days ago

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