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ZocDoc – Why Work For Us?


Life at ZocDoc

Do you have a case of Boringjobitis? Suffering from a little Blasé Office Fever? At ZocDoc, we’ve got the cure. We’re creating a better healthcare experience for millions of patients every month – and having a blast while we do it.

Every day with ZocDoc, you’ll be encouraged and challenged by our caring, dynamic team. As a high-growth organization, we give you the opportunity to step into a leadership role and accelerate your career.

From teachers to opera singers to neuroscientists, all kinds of people end up at ZocDoc. But there’s one thing we all have in common: We want to give power to the patient. It’s a misssion which keeps us working hard, day after day.

Benefits and Perks

  • 100% employer-covered medical, dental and vision insurance 
  • An open vacation policy
  • 401K
  • Delicious, healthy catered lunch every day
  • Friday Happy Hours (think beer, wine, music...)
  • Freeplay arcade, ping pong, shootout basketball
  • The opportunity to be part of something incredible

ZocDoc is the beginning of a better healthcare experience for millions of patients every month.

Since 2007, we’ve worked to fix broken systems that get in the way of good care by uniting modern patients and doctors.

It began with some bad news we’ve all heard before. After ZocDoc’s founder suffered a burst eardrum, the doctor couldn’t see him for four painful days. He was left wondering: If we could buy everything from hand soap to airfare with a swipe of the phone, why was healthcare so different? And why had we come to accept our powerlessness as patients? The idea for ZocDoc was born then, and we haven’t stopped building since.

With ZocDoc, you can see doctors’ open appointment times and book instantly online – no more phone calls, and no more month-long waits. But better access to care was just the start.

Trying to find a neighborhood physician who meets your needs? With ZocDoc, it’s as simple as it should be. You can also make informed choices with verified reviews, stay on top of important checkups with tailored reminders, and more. And those pesky waiting room forms? Fill them out online – just once – and you can use them over and over again.

Of course, your healthcare experience probably isn’t perfect yet. That’s why ZocDoc will keep dreaming solutions up and rolling them out. But no matter what, our mission will remain the same: give power to the patient. We simply believe there’s no better way to deliver the great healthcare experience we all deserve.

About ZocDoc's Seven Core Values:

Patients First. ZocDoc exists to give power to the patient. Every decision we make is guided first and foremost by this principle.

Great People. We hire people who are better than we are, so the company always gets better. Healthcare is the problem of our generation, and we need an incredible team to help improve it.

Speak Up. Great ideas and important feedback can come from anywhere – regardless of team or title. If you see a way we can improve, speak up! It’s your right, and it’s your duty.

Own it. If you work at ZocDoc, you should take full responsibility for the success of the company, and treat ZocDoc’s resources as if they’re your own. We trust everyone to feel like an owner and act the part.

Us Before Me. There’s nothing wrong with personal gain and individual success, but the team and the company should always come first. To succeed, we all have to pull together, support each other, and keep focused on our collective goal.

Work Hard. The task we face is not a small one. The ZocDoc team brings every bit of drive and focus we can muster. We’re here because we believe with all our hearts in our mission, and our daily work should reflect that.

Make Work Fun. If you’re not ready to laugh uncontrollably, to forget that you’re “at work,” to hang out with your colleagues at Friday evening Happy Hours, to ace your boss at Ping Pong, or to grab the karaoke mic and sing your heart out, you’re not ready for ZocDoc!

Don't take our word for it!

Here's what people are saying about ZocDoc:

“ZocDoc is alone in offering patients a quick and painless way to schedule an appointment with the right doctor.” - Wall Street Journal

“Congratulations to [CEO] Cyrus Massoumi and the ZocDoc team for knocking it out of the park. - TechCrunch

“What the patient ordered.” - Forbes


ZocDoc Photos

ZocDoc Reviews

165 Reviews
165 Reviews
Rating Trends

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ZocDoc Founder & CEO Cyrus Massoumi
Cyrus Massoumi
93 Ratings

    The best job I have ever had!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Operations Associate in Scottsdale, AZ
    Current Employee - Patient Operations Associate in Scottsdale, AZ

    I have been working at ZocDoc part-time (less than a year)


    I am 21 years old, in my last semester of college, and am currently a Patient Operations Associate with ZocDoc. Coming from a college student perspective, this company is so amazing! They offer really flexible hours that work with your school schedule and a seamless transition from part-time to full-time if you want to continue with the company. When you go full-time you receive really impressive benefits, but part-time still has options for life insurance and a 401k. You also have free catered lunch every day and unlimited vacation time. The amount of opportunity you are given within the company is truly astounding and the culture is off the charts awesome. The big thing that continues to surprise me is that there are no office politics like in other businesses. Those who deserve to move up do and those who don't do not, but with management always there to guide you and help you it is pretty much impossible not to succeed. This company makes you want to do better and be better and you are acknowledged and rewarded for your hard work. I have grown as a person and as an employee so much in the 9 months that I have been with ZocDoc.


    Trying to think of cons is a challenge... training is a little short for Patient Operation Associates (around 4 days), but all of the other employees take you under their wing to show you the ropes and you're still getting paid hourly while you train. Work/life balance is no issue for part-time employees. That's really all I can think of.

    Advice to ManagementAdvice


    Positive Outlook
    Approves of CEO

ZocDoc Interviews

Updated Feb 24, 2015
Updated Feb 24, 2015

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Operations Associate Interview

    Anonymous Employee in New York, NY
    Anonymous Employee in New York, NY
    Application Details

    I applied online. The process took 2+ monthsinterviewed at ZocDoc.

    Interview Details

    After applying to to the ridiculous application cover letter (6th grade analytical writing exercise) I received an email to set up a phone interview. Recruiter was nice didn't ask hard questions at all mainly customer service focused. Then I was scheduled for an inperson interview. This is where it went down hill for me. Receptionist was rude and it had a real soho (ironically it's in soho) feel to it (Pretentious trust fund kids type of environment). Finally I was escorted to a walk in closet where I was to conduct a Skype interview. (Not a fan) the person I spoke to did not look professional. Looked like he belonged at Union square park. While I spoke he was clicking away on another computer I assume. He asked certain technical questions about my previous job that I couldn't disclose due to Non-disclosure agreement I was held by. After his attempt a few time i gave him false info to shut him up. Apparently he didn't understand that even though he worked for a tech company as well. He asked really hard questions that I wouldn't expect at a Goldman Sachs interview. They had nothing to do with the position and were rather personal and I made up answers to keep it going. After they brought 2 other people to interview me one did not make eye contact at all. While the other was socially awkward and looked like the type who would sit in a corner at a social gathering. One of them mistook my volunteer experience for work experience meanwhile it stated clearly that I was a volunteer. I didn't want to make the person feel stupid and went along with it. Then they asked if I had any questions. I didnt because I had already asked them during the first interview. So I asked again so they wouldn't feel any less special. I was walked out by an emo who didn't know how to smile. Just because we are looking for work doesn't mean you treat us like cattle. I declined their offer and I'm currently working with a competitor that hasn't launched yet and it's a lot better enviroment. Their loss now I'll put my skills to work with the competition. I never a heard a response back not that I care but I feel like its a slap in the face when companies don't do it. They will regret it when their competition is public. ;) Tips if you still want to apply. Its a customer service job over the phone. Pretty much same as an American Express call center. BTW pay is anywhere between $40,000-$45,000 depending on your experience. Don't take anything less than $40k as they would be low balling you.

    Interview Questions
    • Why ZocDoc? Why should we hire you? Tell me a time you turned a bad experience into a good one? be careful as to create questions for them. Don't give them material thats their job. Asked me technical questions about my last job that I couldn't answer due to a NDA.   Answer Question
    No Offer
    Negative Experience

ZocDoc Awards & Accolades

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Additional Info

Website www.zocdoc.com
Headquarters New York, NY
Size 500 to 999 Employees
Founded 2007
Type Company - Private
Industry Information Technology

ZocDoc is the beginning of a better healthcare experience for millions of patients every month. Since 2007, we’ve worked to fix broken systems that get in the way of good care by uniting modern patients and doctors.

With ZocDoc, you can see doctors’ open appointment times and book instantly online – no more phone calls, and no more month-long waits. But better access to... More

Mission: Our mission is to give power to the patient. We believe there’s no better way to help you have the great healthcare experience you expect and deserve.

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Recent Updates
  • ZocDoc update
    30+ days ago

    Check out #15 on the Great Place to Work's 50 Best List. It's an honor to have made the list again this year! So proud of the team.

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