Zuora – Why Work For Us?


 

​​Why Zuora?​​

The Subscription Economy changes the way that companies work. Zuora was built to help.

​​About Zuora​​

​​It all began with a vision in a tiny office in Mountain View, California. In 2007, after several years at WebEx & salesforce.com, K.V. Rao, Cheng Zou and Tien Tzuo began to evangelize a fundamentally new business model: one where companies of all sizes would offer broad libraries of services via subscriptions, and one that would challenge the 20th century manufacturing economy by shifting the focus to delivering services instead of products. They called this the Subscription Economy.

Since then, Zuora has been enabling the Subscription Economy by building the next generation commerce platform. By attracting hundreds of customers, Zuora's subscription management software has enabled 21st century businesses around the world from startups to enterprises in any industry to launch and monetize any subscription products and services.

Defined by our rapid pace of product innovation and our relentless commitment to customer success Zuora has fostered a loyal customer community -- each, in their own way, driving the Subscription Economy. And it's not just our customers -- fortunately Zuora and the Subscription Economy has attracted major buzz from some of the most well known news publications, including the Wall Street Journal, Forbes, Fortune, BBC and TechCrunch.

Today, Zuora headquarters are in Foster City, California with satellite offices throughout North America, Europe, Australia and China. And more than 200 passionate professionals enable us to power the Subscription Economy.​​​​​​

​​​​​​Join the Subscription Generation today.​​​​​​

 

 

 

It all began with a vision in a tiny office in Mountain View, California. In 2007, after several years at WebEx & salesforce.com, K.V. Rao, Cheng Zou and Tien Tzuo began to evangelize a fundamentally new business model. One where companies of all sizes would offer broad libraries of services via subscriptions. And one that would challenge the 20th century manufacturing economy by shifting the focus to delivering services instead of products. They called this the Subscription Economy.

Since then, Zuora has been enabling the Subscription Economy by building the next generation commerce platform. By attracting hundreds of customers, Zuora's subscription management software has enabled 21st century businesses around the world from startups to enterprises in any industry to launch and monetize any subscription products and services.

Defined by our rapid pace of product innovation and our relentless commitment to customer success Zuora has fostered a loyal customer community -- each, in their own way, driving the Subscription Economy. And it's not just our customers -- fortunately Zuora and the Subscription Economy has attracted major buzz from some of the most well known news publications, including the Wall Street Journal, Forbes, Fortune, BBC and TechCrunch.

Today, Zuora headquarters are in Redwood City, California with satellite offices throughout North America, Europe and China. And more than 200 passionate professionals enable us to power the Subscription Economy.

 

 

 

 

If you come to our offices, you may hear the phrase 'ZEO' a time or two as you walk through our open-concept floor plan. The idea around ZEO is that every employee is the CEO of their destiny, success and impact at Zuora. At Zuora, we foster an environment that empowers each individual to be the very best of themselves.

While we all strive to be the best we can be, down to every employee, Zuora is no stranger to fun. Between off-sites in Napa, sales meetings in Las Vegas, and an office equipped with Ping Pong and a kegerator -- there's always an opportunity to recharge.

 

 

Zuora Reviews

85 Reviews
4.2
85 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Zuora Founder & CEO Tien Tzuo
Tien Tzuo
75 Ratings
  1. 1 person found this helpful  

    Best company I've worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zuora full-time for more than a year

    Pros

    If you're a self-starter, open to learning, growing and working at a fast pace, Zuora will provide you everything you need. I work in engineering, and during my short tenure with the company, I've been a part of more projects than any other company I've worked for (in the same duration). I've also had the opportunity to work with organizations across the company including marketing, sales, services and support, which provided me with further context on what we are trying to achieve here.

    The company fosters the notion that every employee is empowered to make, drive and implement change. This is embodied in the saying, "every employee is a ZEO". For the ZEOs who are able to embrace this spirit and run with it, there is massive upside to working here. Your efforts are visible across the company and recognized accordingly.

    There is also a strong culture of customer focus that trickles through every part of Zuora. There are very clear mission statements, objectives and frameworks that allow us to interact with, and help customers achieve success. It's very inspiring and makes working at Zuora more rewarding.

    Engineering, specifically, is working on multiple objectives to streamline and scale the organization. Being an enterprise cloud software company implies lots of responsibilities from cloud security, performance, scalability, HA, in addition to advanced features and functionality. Also, internal processes such as project management, release management, monitoring and operational readiness; I have seen initiatives, investments and accomplishments across this broad spectrum since starting at Zuora. The proof is in the pudding with our monthly releases, weekly maintenance releases and large product announcements/keynotes at our annual Subscribed conference.

    Last but not least, the company is a fun place to work at. From catered lunches, Friday kegerators, to engineering socials, birthday celebrations and team lunches, it sometimes feels as though there is as much social event planning as product planning.

    Cons

    The company as a whole is on a journey trying to find the right level of balance between "freedom" and "process". There are a lot of initiatives surrounding this exploration, across all organizations, and it's very encouraging to hear our leaders talk and debate openly about the pros and cons of either end of the spectrum. I don't consider this a con, but something the company is actively working on to further streamline our organizational and operational efficiencies. I look forward to the outcome.

    Advice to ManagementAdvice

    Keep up the great work. Keep up the energy level. Remember, you are the top-level ZEOs. You lead by example.

    Recommends
    Positive Outlook
    Approves of CEO

Zuora Interviews

Updated Jul 14, 2014
Updated Jul 14, 2014

Interview Experience

Interview Experience

65%
10%
25%

Getting an Interview

Getting an Interview

45%
30%
13%

Interview Difficulty

3.1
Average

Interview Difficulty

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Average

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  1.  

    SDR Interview

    Anonymous Employee  in  Redwood City, CA
    Anonymous Employee in Redwood City, CA
    Application Details

    I applied through an employee referral. The process took 3 weeks - interviewed at Zuora in July 2014.

    Interview Details

    Still going through interview process. Have had two phone interviews and now meeting with 4 more people in person. So far they have been great and nothing negative to say. They are trying to make sure it is a good fit for them just like I am trying to make sure it is a good fit for me.

    Interview Questions
    • Describe one tough time you had with a customer who is irate?   Answer Question
    No Offer
    Neutral Experience
    Difficult Interview

Zuora Awards & Accolades

Something missing? Add an award
250 Top Private Companies, AlwaysOn Global, 2013
100 Top Private Companies, OnDemand, 2013
100 Coolest Cloud Computing Vendors, CRN, 2013
Top 100 Global Finalist, Red Herring, 2012
100 Top Private Companies, OnDemand, 2012
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Additional Info

Website www.zuora.com
Headquarters Foster City, CA
Size 50 to 149 Employees
Founded 2007
Type Company - Private
Industry Information Technology
Revenue $5 to $10 million (USD) per year
Competitors Aria Systems (CA)

Zuora is enabling the Subscription Economy with the next generation commerce platform.

In the last 10 years, there's been a dramatic shift in the way both consumers and companies want to do business. Today, people would rather subscribe to services than to buy products. Zuora delivers a SaaS-based solution for taming the operational complexities of recurring revenue...
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Mission: The World, Subscribed.

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