dunnhumby Reviews

120 Reviews
120 Reviews
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dunnhumby Chief Executive Simon Hay
Simon Hay
76 Ratings
  1. 2 people found this helpful  

    A very mixed bag of positive and negative experiences

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Cincinnati, OH
    Current Employee - Anonymous Employee in Cincinnati, OH

    I have been working at dunnhumby full-time (more than 3 years)


    The company can be a rewarding place to work with regard to life/work balance, benefits and resume visibility. Grade 7 managers seem to be very open and transparent; the abilities of managers declines quickly at grade 5 and below. Perks include social activities, on-site gyms, generous vacation structure, opportunities to volunteer locally and ability to work offsite.


    There is a propensity to value youth over experience.
    Many mid to upper level managers (grades 4 to 6) are not trained as managers, and it is quite apparent.
    No redress for issues with a very unhelpful and unprofessional HR department.
    Some managers known for bullying, intimidation and lack of respect for employees are free to continue these practices.
    Too much "forced" conviviality and partying; pay more attention to work and deliverables.
    Difficult and unequal promotion processes.
    constantly reduced personal workspace (communal, open plan fosters collaboration but makes concentration difficult, privacy impossible and personal space non-existent.
    Very noticeable cliques of senior managers with tenure over 7 years (USA in particular); if you're not on the inside, you never will be.
    Dismissals can be indiscriminate, and no redress is possible

    Advice to ManagementAdvice

    stricter reviews and oversight of managers (particularly grade 4 and 5)
    more training of managers and better on boarding for new hires
    make HR responsive and more confidential
    stop the emphasis on alcohol consumption (even in jest, drinking to excess IS a common theme, and encouraged)
    too many meetings, team-building and "innovation" days

    Neutral Outlook
    Approves of CEO

dunnhumby Interviews

Updated Sep 8, 2014
Updated Sep 8, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Program Manager Interview

    Anonymous Employee in Cincinnati, OH
    Anonymous Employee in Cincinnati, OH
    Application Details

    I applied online. The process took a dayinterviewed at dunnhumby.

    Interview Details

    I was contacted by someone in the project management group for a phone interview. I was asked to quickly run through my previous experience and describe the role, challenges, deliverables, etc.

    Everything seemed fine until I was abruptly interrupted toward the end. The only way I can accurately describe what happened next would be to say I was "dressed down". At this point it became clear that the woman I was speaking to never had any intention of hiring me and was having a very bad day. She proceeded to tell me all the reasons I was not a good fit for the role and actually got pretty personal making several remarks that explained to me how she didn't think I was a good IT employee in general. This was very surprising, especially since I had been in a much larger role at a fortune 5 company for the past 11 years.

    Needless to say, there was no offer. If there was an offer of employment, I would have promptly declined it.

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview

dunnhumby Awards & Accolades

Something missing? Add an award
UK's Best Workplaces (Large Category – 9th place), Great Place to Work Institute, 2013
Top 100 Companies (60th place), The Sunday Times (UK), 2013
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Additional Info

Website www.dunnhumby.com
Headquarters London, United Kingdom
Size 1000 to 5000 Employees
Founded 1989
Type Company - Private
Industry Business Services
Revenue $50 to $100 million (USD) per year
Competitors Unknown

dunnhumby is the world’s leading customer science company. We analyse data and apply new insights from more than 400 million customers across the globe to create better customer experiences and build loyalty. Our insights and strategic process help clients create competitive advantage and enjoy sustained growth.

dunnhumby employs more than 2,000 employees in offices...

Mission: Our core purpose: We are passionate about loyalty & partnering for future growth.

Our beliefs:
Start with data - customers tell us the right thing to do through the...

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