eGain Reviews

62 Reviews
2.5
62 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Ashutosh Roy
40 Ratings
  1. 1 person found this helpful  

    Management Needs new blood

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Mountain View, CA
    Current Employee - Anonymous Employee in Mountain View, CA

    I have been working at eGain

    Pros

    Company has very talented people. Some of the employees we had are in top positions at Yahoo, Google, Microsoft.
    Environment is good until you run into the politics and management.

    Cons

    People who have been with the company for a long time are in top positions and basically think in DOS mode.
    They feel challenged when someone bright brings in new ideas.
    Cronism behind the scenes.

    Advice to ManagementAdvice

    Company has talented people both in India and around the world. Promote the talented stars and CEO needs to let go of his ego. Fire the incompetent PM's. Maybe they are there to do management's bidding.

    Recommends
    No opinion of CEO

eGain Interviews

Updated Sep 15, 2014
Updated Sep 15, 2014

Interview Experience

Interview Experience

45%
35%
20%

Getting an Interview

Getting an Interview

25%
25%
17%

Interview Difficulty

3.0
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Intern Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took a day - interviewed at eGain.

    Interview Details

    I spoke to three different people in quick succession, with the hiring decision made immediately at the end of the process. They were all friendly and warm. They all wanted to see my past projects, my view of the company, or other things like that. I wasn't asked any technical questions.

    Interview Questions
    • Describe what you think our company does.   View Answer
    Negotiation Details
    N/A
    Accepted Offer
    Positive Experience
    Easy Interview

eGain Awards & Accolades

Something missing? Add an award
100 Companies that Matter in Knowledge Management, KMWorld magazine, 2014
Setting Product of 2013, KMWorld magazine, 2013
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Additional Info

Edit Profile
Website www.egain.com
Headquarters Sunnyvale, CA
Size 500 to 999 Employees
Founded 1997
Type Company - Public (EGAN)
Industry Information Technology
Revenue $50 to $100 million (USD) per year

This company would like those looking for eBusiness help to look to it, eGain and eGain. eGain Corporation offers call center software that integrates online and telephone communications with other data sources. The company's software suite includes applications for routing e-mails, giving customers self-service options, enabling live Web chat, and providing call center agents... More

Mission: 1. To be the #1 provider of Customer Engagement Hub (CEH) solutions to businesses worldwide.
2. To rapidly market and develop innovative, business-ready products on our...
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