eGain Reviews

84 Reviews
84 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Ashutosh Roy
54 Ratings

    Hard work pays off in eGain

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Implementation Consultant in Sunnyvale, CA
    Current Employee - Implementation Consultant in Sunnyvale, CA

    I have been working at eGain full-time


    They give people a chance to learn and grow with the company. If they see something in you that can potentially be very helpful to the entirety of the company, they will take care of you well. You will also gain good friends. Very humble yet intelligent people work here. I love the Friday Social!


    Career advancement. It will be nice if there's some fair judgment of who deserves a good pay. Some title could be very misleading and sadly some lower paid employees are the hard working people in this company. Better appraisal review process might benefit the company in the long run.

    Advice to ManagementAdvice

    Engage with the employees more. Revenue is justified and will only get better if the hardwork of the employees are recognized.

    Positive Outlook
    Approves of CEO

eGain Interviews

Updated Oct 15, 2014
Updated Oct 15, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Internship Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online – interviewed at eGain.

    Interview Details

    Applied online, one of the recruiters reached me and did phone screen within a week, next week i was contacted for in house interview, which was scheduled for next week.

    Interview Questions
    No Offer
    Neutral Experience
    Difficult Interview

eGain Awards & Accolades

Something missing? Add an award
100 Companies that Matter in Knowledge Management, KMWorld magazine, 2014
Setting Product of 2013, KMWorld magazine, 2013
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Additional Info

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Headquarters Sunnyvale, CA
Size 500 to 999 Employees
Founded 1997
Type Company - Public (EGAN)
Industry Information Technology
Revenue $50 to $100 million (USD) per year

This company would like those looking for eBusiness help to look to it, eGain and eGain. eGain Corporation offers call center software that integrates online and telephone communications with other data sources. The company's software suite includes applications for routing e-mails, giving customers self-service options, enabling live Web chat, and providing call center agents... More

Mission: 1. To be the #1 provider of Customer Engagement Hub (CEH) solutions to businesses worldwide.
2. To rapidly market and develop innovative, business-ready products on our... More

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