eGain Reviews

2.6
105 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Ashutosh Roy
67 Ratings
  • Great company, strong culture and wonderful
    People to work with!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at eGain full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working at eGain has been one of the best experience so far, company offers immense opportunities to grow in your career. Strong culture within the company, many employees are working from long time and have lot of position experiences to share with new hires. Company offers wide variety of benefits, 401k match etc. Friday socials, bbq, etc... Overall fun place to work.

    Cons

    Communication with outsiders to promote the fact that it is indeed a great place to work. Otherwise no other cons I can think of.

    Advice to Management

    Promote your company on a large scale.

eGain Interviews

Interview Experience

Interview Experience

44%
36%
20%

Getting an Interview

Getting an Interview

28%
25%
14%

Interview Difficulty

3.1
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Internship Interview

    Anonymous Employee
    No Offer
    Neutral Experience
    Difficult Interview
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online – interviewed at eGain.

    Interview

    Applied online, one of the recruiters reached me and did phone screen within a week, next week i was contacted for in house interview, which was scheduled for next week.

    Interview Questions

eGain Awards & Accolades

Something missing? Add an award
100 Companies that Matter in Knowledge Management, KMWorld magazine, 2014
Setting Product of 2013, KMWorld magazine, 2013
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Additional Info

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Website www.egain.com
Headquarters Sunnyvale, CA
Size 500 to 999 Employees
Founded 1997
Type Company - Public (EGAN)
Industry Information Technology
Revenue $50 to $100 million (USD) per year

This company would like those looking for eBusiness help to look to it, eGain and eGain. eGain Corporation offers call center software that integrates online and telephone communications with other data sources. The company's software suite includes applications for routing e-mails, giving customers self-service options, enabling live Web chat, and providing call center agents... More

Mission: 1. To be the #1 provider of Customer Engagement Hub (CEH) solutions to businesses worldwide.
2. To rapidly market and develop innovative, business-ready products on our... More

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